PowerAlert Installation & System Requirements
System Requirements
The minimum system requirements for each PowerAlert edition are:
- PowerAlert Local: Windows 2000, Windows XP, Windows Server 2003 or Windows Vista (32-bit); Pentium 4 CPU; 256 MB RAM; Java Runtime Environment 1.5.0_11 or above; available USB or serial port. A TCP/IP network connection is required if you want your UPS system to appear on the local network as an SNMP-manageable device.
- PowerAlert Network Shutdown Agent: Windows XP, Windows Server 2003 R2 (32-bit) or Windows Vista (Business or Enterprise); Pentium 4 CPU; 256 MB RAM; TCP/IP network connection.
- PowerAlert Network Management System: Windows XP, Windows Server 2003 R2 (32-bit) or Windows Vista (Business or Enterprise); Pentium 4 CPU; 256 MB RAM; Java Runtime Environment 1.5.0_11 or above; TCP/IP network connection; available USB or serial port for local UPS system connection to host computer (optional).
Installation Overview
Step 1: Cable Connections
If you will be installing PowerAlert Local, connect a communication port of the UPS system to a corresponding communication port of the computer using a USB or serial (DB9) cable. The UPS system may include the appropriate cable. If not, you must supply it. If your computer will be backed up by redundant UPS systems, repeat the cable connection for the second UPS system. Note: The cable connection is optional if you will be installing PowerAlert Network Management System; it is not required if you will be installing PowerAlert Network Shutdown Agent.
Step 2: Java Software Installation
If you will be installing PowerAlert Local or PowerAlert Network Management System, you must install Java Runtime Environment 1.5.0_11 or above. A Java software installer is included on the PowerAlert CD-ROM (bundled with select UPS systems); the latest version and installation instructions are available at www.java.com. Java is not required for PowerAlert Network Shutdown Agent.
Step 3: Network Shutdown Agent Pre-Configuration
If you will be installing PowerAlert Network Shutdown Agent, open UDP ports 161, 162, 3664 and 3665 on your computer's firewall software and disable the Windows SNMP trap service. The host computer for the device that PowerAlert Network Shutdown Agent will be monitoring must also have UDP ports 161, 162, 3664 and 3665 open on its firewall software. If PowerAlert Network Shutdown Agent will be configured to monitor an SNMPWEBCARD, enable the card's SNMP access and define a read/write community string. (The default community string for firmware version 12.04.0040 and above is “tripplite”. For prior versions, enable read/write SNMP access.) Note: The computer that PowerAlert Network Shutdown Agent is installed on should have a static IP address; if the address is dynamic, PowerAlert Network Shutdown Agent must be reconfigured each time it changes.
Step 4: CD-ROM Insertion or Installer Download
If your UPS system includes a PowerAlert CD-ROM, insert the CD-ROM into your computer's compatible optical drive. If you do not have a PowerAlert CD-ROM, download the latest PowerAlert installer. Downloading the PowerAlert installer guarantees that you have the newest available version of PowerAlert, which may be newer than the version on the CD-ROM.
Step 5: PowerAlert Software Installation
The PowerAlert installer setup menu will launch automatically after you insert the PowerAlert CD-ROM. (If AutoPlay is disabled, doubleclick the CD-ROM icon.) Follow the on-screen prompts to install the Java Runtime Environment (not required for PowerAlert Network Shutdown Agent) and the edition of PowerAlert you selected after reading the Pre-Installation Instructions. If you downloaded PowerAlert, first install the Java Runtime Environment (not required for PowerAlert Network Shutdown Agent), then double-click the PowerAlert installer and follow the on-screen prompts. The PowerAlert installer will attempt to uninstall previous versions of PowerAlert, but Tripp Lite recommends uninstalling previous versions manually prior to installation.
Warning: Do not install more than one edition of PowerAlert on a single computer. Do not install PowerAlert Network Management System without first obtaining the approval of your network administrator.
Getting Help With PowerAlert
Before contacting Tripp Lite Technical Support, refer to Section 8 – Troubleshooting for possible solutions. If you are still unable to resolve the problem, you can reach Tripp Lite Technical Support here:
| Telephone: | +1 773 869 1234 Monday through Friday, 8:30AM to 6:00 PM CST (Central Standard Time) |
| E-mail: | techsupport@tripplite.com |
