As you browse Tripp Lite's Web site, you and your identity remain anonymous. We don't collect personal information—including your email address—without your approval. We do log the number of total visits to our site and subsequent pages and may record which pages you visit and how long you spend there. However, we do not link your email address or computer's IP address to anything personally identifiable.
At times we may request that you voluntarily supply us with personal information, such as your email address and postal address for purposes such as corresponding with us, registering at a site, participating in promotions, registering a new product or helping us respond more quickly to your support question. This information is never given to outside sources and is for our company's use only.
If you provide us with your email or postal address we will ask you if we can use it to send you updates on the latest Tripp Lite products and promotions before doing so. It is Tripp Lite's explicit policy not to share your personal information with other companies.
When you supply Tripp Lite with your personal information, we may use it to register your product, contact you regarding your service and support questions or provide you with updates for your systems. We may use information that you have given us to learn more about our customers so that we can develop better products and services. We may also use the information to inform you about new products, services and offers that may be of interest to you. These offers may be based on information you provide in surveys, questionnaires or product registrations.
Tripp Lite may employ third-party email marketers to manage our email mailing list or individual email offers. In the process of this management, your personal information will be kept in strict confidence and the third-party marketer will not be allowed to gather or use your personal information for its use or the use of its customers.
Because Tripp Lite operates on a global scale, we make company information available to our worldwide business units. As part of this process, the personal information that you have provided to us may be sent to other Tripp Lite business units around the world. However, we do not share your profile with anyone else outside of Tripp Lite and no one else can access your information.
Declining Email Offers
Tripp Lite provides you with the option to decline to receive email offers. Although most customers tell us they appreciate receiving notice of these opportunities, we recognize the importance of providing you with choices. All email offers that you receive from Tripp Lite will contain information on how to decline future emails.