Determine if Your Unit is Overloaded
Look for the number of watts or amps on every piece of equipment plugged into your unit—amps will have an A next to the number (example: 1.5A); watts will have a W next to the number (example:
600W)
Multiply amps by voltage (120V or 220V) to convert to watts
Add up the total wattage for everything plugged into the UPS
Check the back of your Tripp Lite unit for the maximum number of watts
allowed
If the total wattage exceeds the maximum wattage for the unit, the unit is overloaded.
Unplug some of your equipment and see if the problem is corrected. If the unit now
functions normally, you cannot return to your original setup. You must reduce your
load for proper functioning and to maintain your warranty status.
Reset the Unit
Unplug everything plugged into the UPS
Turn OFF the UPS.
Unplug the UPS from the wall outlet
Wait one minute
Plug the unit back into the wall outlet
The unit will beep a few times and will run a self-test. After the
self-test, the unit will beep a few more times and will go straight into line mode with
only the "AC present" LED illuminating green. Now the unit has been reset.
If these techniques do not solve your problem, please fill out the form below or contact us direct at (773) 869-1234 for further assistance.