Presentation Pro Remote Control

Model Number: PR-PRO3


The Presentation Pro Remote Control frees you from your keyboard during a presentation or lecture. With RF, laser, mouse and audio controls in one sleek remote, it is an ideal tool for presenters and lecturers. Offering a range of more than 100 feet, the Presentation Remote Pro covers large meeting rooms and lecture halls -- far outdistancing other remotes in its price range. There is no software to install -- just plug the receiver into the USB port on your PC or Mac and it works within seconds.

Key Features

  • RF Connectivity: Works up to 100 ft. -- even through walls and furniture.
  • Mouse Control: Provides complete two-button mouse capabilities.
  • Laser Pointer: Highlight details of your presentation with ease!
  • Audio Controls: Adjust system volume on the PC or Mac.
  • Advanced Functions: Start and End presentations, or hide the slide (darken the screen) with a push of a button.
  • Plug and Play: No software to install, just plug the receiver into the USB port and the remote begins to work within seconds.
  • Pop In/Out Receiver: The RF receiver stores in the base of the remote when not in use.
  • On/Off Switch: Prevents the battery from accidentally draining when the remote is being carried in your pocket or laptop bag.
  • AAA Batteries: Easy to buy when you need to replace the batteries.
  • Mac and Windows: Designed for use on Mac or Windows. Control PowerPoint and Keynote.

System Requirements

  • Windows:
    An available USB port
    Windows 98SE/Me/2000/XP/Vista/Windows 7
  • Macintosh:

An available USB port

Mac OS 9.1 or later

Mac OS X (10.1.5 or later)

Mac OS X (10.6.2)

Requires Mac OS X (10.3 or later) for volume control

  • Presentation Software: This remote control is designed for use with PowerPoint and Keynote. It will also work with other presentation programs that use the same keystrokes as PowerPoint. The remote supports both Slide Show view and Presenter view within PowerPoint.
  • Volume Control: Volume control buttons adjust system volume on a PC or Mac.
  • Projectors: This remote is compatible with all brands of projectors.

Package Includes

  • Remote with USB receiver
  • Printed Quick Start Guide
  • Two AAA batteries for remote

OVERVIEW

Signal Range (ft.) 100
Model Frequency 2.4 Ghz
Laser Pointer Class 2; Maximum output = 1 mW, wavelength = 650 nm
Signal Range (m) 30.5

PRODUCT OVERVIEW

Product Overview Keyspan-by-Tripp Lite Presentation Pro Remote Control

PHYSICAL

Color Black

WARRANTY

Product Warranty Period (Worldwide) 1-year limited warranty

† Tripp Lite uses primary and third-party agencies to test its products for compliance with standards. See a list of Tripp Lite's testing agencies.

PR-PRO3 4.4 5 5 5
Great remote but does not work with USB 3 This is a great remote been using for years BUT DOES NOT WORK WITH THE NEW USB 3 on the new mac book pros. Warning!! You will have to use an old USB 2 hub and connect the USB 1 that this comes with to it to be able to get it to work. They need to update this PR-PR03 to be compatible with the new 2012 and 2013 mac book pros!! I told them this back in 2012 and they have not upgraded... go figure. October 11, 2013
Great Remote We use these at our school everyday. A really good piece of tech. Our faculty love the pointer feature. Con: The battery compartment is a little difficult to open. September 17, 2013
Works GREAT Lone Star College uses several of these remotes. Never had a problem, except the occasional lost usb receiver. Faculty love the flexibility to stand in back of the classroom and have no problems with the range. October 31, 2012
Almost perfect I have been using this remote for many years and love the many controls on this "clicker". I've not seen a more versatile clicker yet. That said, I keep waiting for a new model to address the main drawbacks: 1. Red laser. The laser is weak. The spot is difficult to see in large classrooms or at conferences, especially for colour blind people. If only this model came with a green laser! 2. Mouse. Finicky mouse controls makes it hard to operate in fine movements. It ends up being jerky. 3. User-friendly. Because of all the controls (which I would not trade), you can't simply hand the controller to someone presenting who has not used it before. They invariably start pressing the mouse controls at the top to advance their slide and have troubles finding the laser button. I know this pointer like the back of my hand, and love its functionality, but it's not immediately intuitive to others. Overall, I leave my fingers crossed that a green laser version comes out soon. I am going to an international conference this month (and teaching a big course this fall) and will need to find a second pointer for these big screens, which is unfortunate given the purpose of this remote. August 8, 2012
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(6 Questions : 9 Answers)

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The laser pointer on my PR-PRO3 occasionally starts blinking rapidly (several times a second), making it very difficult to see. Sometimes it stops working completely. What could be causing this and how can I get it to stop?
2 years, 6 months ago
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Answer: 
I called tech support at the number listed on this page and they confirmed that the laser is designed to be constant under normal use and cannot be changed to the blinking state. In other words, it is not a setting that is causing the blinking. My issue was caused because a button was stuck that caused the laser to blink. I pressed all of the buttons a couple of times and the blinking went away.
10 months ago
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Answer: 
We appreciate your online response to the PR-PRO3 you've recently purchased. And are sorry you're experiencing diffculty. With a little more information about how you're using this item, we can help resolve the problems you've encountered.

Our Chicago-based team of tech support experts is available to work with you at your convenience online and via phone or fax:

Online Tech Support
Phone: 773.869.1234
Fax: 773.869.1177

Please have the unit(s) serial numbers available for quick reference when calling.
2 years, 5 months ago
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Answer: 
Thanks for your inquiry. To determine if there is a problem with your device, use the following steps to access the troubleshooting procedure on the Tripp Lite website.
1. Cut and paste the following link to your browser address field: http://www.tripplite.com/en/products/model.cfm?txtModelID=3903
2. Once on the product page for this device, click on the "Product Q&A" tab in the middle of the page.
3. Scroll down to the "Ask a New Question" section, click on the "PR-PRO3 Troubleshooting: Presentation Remote Pro" link, and follow the steps in the procedure.
If you have further questions or concerns, please contact Tripp Lite Technical Support.
2 years, 6 months ago
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2 answers

Mac OS 10.8 (Mountain Lion)

Hello, will the PR-PRO3 work with Mac OS 10.8?
7 months ago
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jewl
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Answer: 
It works with the mac software but WILL NOT WORK with the USB 3 that mac has on their new 2012-2013 mac book pros. The PR-PRO3 is not compatible with the USB 3 currently installed on their hardware laptops as the PR-PRO3 runs on a USB 1 & most USB 2 systems.
6 months ago
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Answer: 
The PR-PRO3 will work with the following Mac OS:

Mac OS 9.1 or later
Mac OS X (10.1.5 or later)
Mac OS X (10.6.2)
Requires Mac OS X (10.3 or later) for volume control

Based on this info the remote will work with Mac OS 10.8.
7 months ago
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1 answer

Remote not working

My remote does not work more then 12 inches away from the reciever. I have put new batteries in but no improvement.
Serial # 9008326 The remote and the reciever have the same serial number. I have a presenation tomorrow and had to buy a Logitech R800.
Any ideas.

Dave
2 years, 2 months ago
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Answer: 
Thank you for your inquiry. There are a few reasons why your remote does not work, including the possibility of it having a problem. To better assist you with your product concern please contact Tripp Lite Technical Support.
2 years, 2 months ago
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Can the Keyspan PR-PR03 be installed automatically with the Windows 8 Operating System?
And,
Do the Keyspan PR-PR03 work with and work with the Windows 8 Operating System?
1 year, 4 months ago
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K
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Answer: 
Thank you for your inquiry. The PR-PR03 is plug and play, and does work with Windows 8.
1 year, 4 months ago
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2 months ago
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Jackie
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Answer: 
The PR-PRO3 is designed to be used with the USB port on your PC or Mac, and there are no other driver options.

Please know we have other remote products with driver options that may work for you.

For additional info please reach out to our presales applications team at 773-869-1773 or presaleshelp@tripplite.com.
2 months ago
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[FAQ-417] Why does PowerPoint automatically advance my slides, move by itself, or advance multiple slides? Why does my remote change wlides without me wanting to change them. How can I solve this problem?

If you have a large PowerPoint file with many images (or high res images), multimedia elements (ie embedded movies, music, etc), and/or transitions between slides, PowerPoint may temporarily stop responding to keyboard and mouse events from your Keyspan remote and/or keyboard and mouse events from your computer's keyboard and mouse. In these cases, your button press may be queue up. When PowerPoint is ready to receive events, those queued up button presses will be sent to PowerPoint. This often causes the illusion that your PowerPoint presentation is going to the next/previous slide on its own. To isolate your presentation file as a source of the problem, create a new blank presentation with several screens. Put some plain text on each screen so that you can recognize each individual slide. Next, use your Keyspan remote to move between your slides. If your performance seems to have improved, you should go through your presentation to see what element(s) PowerPoint is having trouble with. If you continue to notice that your presentation moves on its own, please keep reading. The other common cause of this problem is interference from other remotes or other RF/IR sources (RF if you have a Presentation Remote, IR if you have a Digital Media Remote, Remote for iTunes, or Express Remote). To determine if this is the case, take your Keyspan remote and computer to a different location. If you have an IR based remote, move the remote and the computer to a different room is usually sufficient. If you have a RF remote, move the remote and computer away as far as possible (40 feet or more is preferable) to avoid RF interference. Next, connect the Keyspan receiver to your computer and take out the batteries from your Keyspan remote. Setup your presentation. If you see your presentation move by itself, you ,ay still have interference. Lastly, this could be cause by a defective remote/receiver. We have not documented a single case of this happening but it is always a possibility. If you have tried the above suggestions, please feel free to contact Keyspan for warranty repair information.[Last Updated: Sep 25, 2008]

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[FAQ-499] 'Keyboard identification' window appears when Keyspan receiver is connected Mac OS X 10.4

Mac OS X 10.4 includes a new feature that helps you setup USB keyboards on your computer. You will get the 'Keyboard identification' window anytime you connect a new USB keyboard that your Mac OS X 10.4 computer has not seen before. This window asks to type certain letters on the connected keyboard. The Keyspan Presentation Remote (PR-US2, PR-EU2, TSAM-001) and the Keyspan Easy Presenter are seen by your computer as a keyboard (and mouse in the case of the Presentation Remote). This is what allows you to use these remotes without installing any software. If you get this message, please close the 'Keyboard identification' window. Mac OS X will remember that you closed this window and it will not popup again. Your remote will work once you close this window. If your remote does not work, please sync/pair your remote to receiver again.[Last Updated: Sep 25, 2008]

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[FAQ-695] Mac OS X 10.5 (Leopard) Compatibility

Note: This FAQ will be updating frequently during the 60 days after Mac OS X 10.5's release. Keyspan has tested our products under prerelease versions of 10.5. The following information is based on this testing and should apply to the public release of 10.5. We will be testing the public version of 10.5 after it has been released on Oct 26, 2007. Our results will be updated here. Please note that many of our products are used by other applications (ie Palm software uses our serial ports to communicate with Palm handhelds, Skype software and our VoIP phone, GPS software with GPS hardware connected via a Keyspan adapter). Please make sure that your 3rd party software (ie Palm software, GPS software, etc) is 10.5 compatible. USB to Serial Adapters (any USA-xxx model adapter, any UPR-xxx port replicator) Software version 2.4 or later - COMPATIBLE USB/Print Server (US4A, PS4A, U2S2A) COMPATIBLE Update to software version 2.1b4. An uninstaller is also available (v2.1b3). This version has been posted on our downloads page. Software version 2.0.1 or earlier - NOT COMPATIBLE. We will be releasing an update shortly to address 10.5 issues. Do not install v2.0.1 or earlier on 10.5. IR Based Remotes (any UIA-xxx receiver and REM-xxx remote) Software version 2.4b4 or later - COMPATIBLE. Please note that Express Remotes connected to Airport Express units don't require software. This is expected to work in 10.5 as well. RF Based Remotes (PRUS2, PREZ1, ERRF1, PRPRO3) COMPATIBLE - no drivers needed. For remotes that require software to enable F5, please note that we will be releasing an update for 10.5. TuneView USB COMPATIBLE TuneView for iPod COMPATIBLE - software is only needed for firmware updates. This software is 10.5 compatible. USB Hubs / USB PCI and CardBus Cards / Firewire PCI and CardBus Cards COMPATIBLE - no drivers needed. VoIP Phone Our 1.1.6 software seems to work on 10.5 with Skype v 2.6.0.184 however Skype recommends that you use Skype v 2.7.0.195 BETA for 10.5. We're still testing this version. We won't be ready to say we have 10.5 compatibility until 10.5 support is released in non-beta form from Skype. Bluetooth Adapter COMPATIBLE - no drivers needed. UP-6C/UP-6CM UNTESTED. We will be testing this product shortly. SX Pro Serial Card UNTESTED. If you have any problems with the SXPro Card with 10.5, please contact techsupport@tripplite.com [Last Updated: Sep 26, 2008]

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[FAQ-700] Replacement Receiver for PR-PRO3?

Replacements parts for the Presentation Remote Pro (part number PR-PRO3) are available to purchase via http://www.bhphotovideo.com/c/product/745324-REG/Keyspan_REHG0001G_2402_Replacement_USB_Receiver_for.html [Last Updated: Dec 7, 2010]

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[FAQ-744] Differences between PREZ1, PR-US2, and PR-PRO3

Keyspan sells three different USB presentation remotes: * PREZ1 - Easy Presenter ( http://www.keyspan.com/products/prez1/ ) * PR-US2 - Presentation Remote ( http://www.keyspan.com/products/PR-US2/ ) * PR-PRO3 - Presentation Remote ( http://www.keyspan.com/products/PR-PRO3/ ) Each remote is made to serve different purposes and users however all remotes essential do the same thing - control PowerPoint and Keynote. This FAQ is a brief outline of the differences between each remote and highlight the features that makes each remote unique. - - - - - - - - - - - - - - - Similarities In All Models - - - - - - - - - - - - - - - Every Keyspan presentation remote contains a slide forward and slide back (aka next/previous slide) buttons as well as volume control buttons for controlling your computer's system volume. All remotes contain a laser pointer button. - - - - - - - - - - - - - - - PREZ1 - Easy Presenter http://www.keyspan.com/products/prez1/ - - - - - - - - - - - - - - - This remote was designed to be an easy to use remote control with individual buttons for different actions. The PREZ1 is perfect for anyone using our remote exclusively for PowerPoint and/or Keynote. Since it is entirely button based, you can give the remote to anyone have them start using it right away. Buttons include: * Next Slide * Previous Slide * Volume Up * Volume Down * Mute * Laser Pointer * Black Screen * F5 (Start slideshow in PowerPoint for Windows) * ESC (end slideshow in PowerPoint and Keynote) * On/Off switch This remote uses a coin style battery and includes a dedicate ON/OFF switch (the PR-PRO3 has this as well but the PR-US2 does not). This remote does not include mouse control like the PR-US2 and PR-PRO3. - - - - - - - - - - - - - - - PR-US2 - Presentation Remote http://www.keyspan.com/products/PR-US2/ - - - - - - - - - - - - - - - The PR-US2 was our first presentation remote. It includes mouse control with left and right click buttons but lacks the the black screen, F5, ESC. While it has volume control buttons, there isn't a dedicated button for volume controls. Instead this remote features a MODE button that gives each button a different purpose depending one which mode your are in (PRESENTATION mode vs MEDIA Mode). Buttons include: * Next Slide * Previous Slide * Volume Up (Via MEDIA mode) * Volume Down (Via MEDIA mode) * Mute (Via MEDIA mode) * Laser Pointer (must be enabled by pressing two buttons) * Mouse control pad * Left/Right mouse click The remote uses a coin style battery and lacks an on/off switch. Because of this, the remote requires the laser point to be enabled prior to using it (this is done by pressing two buttons on the remote). - - - - - - - - - - - - - - - PR-PRO3 - Presentation Remote http://www.keyspan.com/products/PR-PRO3/ - - - - - - - - - - - - - - - The PR-PRO3 is our latest remote combines the features of the PR-US2 and PREZ1 and adds some new features as well. It uses two AA batteries (which for some users are easier to replace and use) and has a storage area in the remote for the USB receiver. It includes mouse control, two types of slide control, as well as volume controls. Buttons include: * Next Slide (on the remote's face) * Previous Slide (on the remote's face) * Next Slide (via swicth on right side of remote) * Previous Slide (via swicth on right side of remote) * Volume Up * Volume Down * Laser Pointer * Mouse control pad * Left/Right mouse click * Black Screen * F5 and ESC (Press and hold F5 to ESC) * On/Off switch - - - - - - - - - - - - - - - Recommendations - - - - - - - - - - - - - - - Selecting a remote comes down to personal preference but there are some distinct areas where certain remotes may be better suited to you. If you need to mouse control, you'll specifically need the PR-US2 or the PR-PRO3 since the PREZ1 does not include mouse control. If you are controlling programs besides PowerPoint and Keynote, the PR-US2 and PR-PRO3 are better suited since they include mouse control. If you don't need mouse control, the PREZ1 is a great remote since it is entirely button based. This makes it easy for people to control powerpoint since there's less buttons. If you have any questions, please feel free to contact us.[Last Updated: Sep 25, 2008]

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[FAQ-745] PowerPoint 2003 Issue - Presenters View and Dual Monitors

Microsoft PowerPoint 2003's Presenter View mode uses the following keystrokes: Space or Right Arrow - Advance to the next animation/slide Backspace or Left Arrow - Return to previous animation/slide Page Up - Scrolls Speaker's notes up Page Down - Scroll Speaker's notes down Note: This issue only affects users that a) use PowerPoint 2003 AND b) use PowerPoint 2003's Presenters View option. If you do not use Presenter View, this will not affect you. If you press Up or Down arrow keys on your Keyboard when you are using Presenter View mode, slides will keep forwarding in Microsoft PowerPoint 2003. Since Keyspan Easy Presenter version B is preprogramed to send out Up (backward button) or Down (Forward button) keystroke to your computer, thus slides would keep forwarding even you press the backward button on the remote. The Forward ad Backward buttons on Keyspan Presentation Remote Pro (PR-PRO3 - http://www.keyspan.com/products/PR-PRO3/) is pre-programmed to send out Left or Right keystrokes to the computer, thus it works fine with Microsoft PowerPoint 2003 Presenter View or regular mode.[Last Updated: Sep 25, 2008]

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[FAQ-753] Using Multiple Remotes / Changing IDs / Preventing Interference From Other PR-PRO3 Remotes

By default, all Presentation Remote Pro receivers and remote controls are configured to use the same ID (ID number: zero). Therefore, if you take two new Presentation Remotes out of their box and plug them into 2 separate computers, either remote will control both computers simultaneously. This is due to the fact that both remotes are set to use 'ID zero' and the receiver are set to listen for any remote using 'ID zero'. In some cases, you may want to have multiple remotes using the same channel (ie if you have 2 remotes controlling one computer, have 1 remote controlling multiple computers, etc). In cases where you have multiple remotes in close proximity and want each remote to work independently (ie a classroom environment) and you don't want them to control each other's computer, you will need to the ID on at least on remote control. To do this, please do the following: 1. Connect your receiver to your USB port. 2. Press the CONNECT button the receiver. The receiver's light will turn on. 3. On the remote control, simultaneously press in on the Composite Switch (black 'wheel' on side of remote) AND hold the laser pointer button until the status red light on the remote control blinks slowly. If your USB receiver blinks at the same time, your remote and receiver are paired. Your remote now has a new ID and the receiver is listening to the new ID. Repeat these steps for every remote you have in the same area. You will now be able to use multiple Presentation Remote Pros in the same are without interference. ADDITIONAL INFO - - - - - - - - - - - Please note that the Remote's ID is lost if your remote's batteries die or if you change a battery.[Last Updated: Sep 25, 2008]

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[FAQ-754] PR-PRO3 Troubleshooting: Presentation Remote Pro

Step 1 - Check the remote/battery - - - - - - - - - - - - - - - - - The first thing to do is to check the battery on the Presentation Remote Pro (PR-PRO3). Locate the ON/OFF switch on the side of the remote. Move the switch to the ON position. Now press and hold the F5 button for 5 seconds. Did the remote's status light flash green? -- If no, press and hold the F5 button again. If it still doesn't turn on, replace the battery. -- If yes, the battery is fine. Go to Step 2. Step 2 - Check the receiver - - - - - - - - - - - - - - - Connect the USB receiver to your computer. Then... Mac Users: Check the Apple System Profiler for the Keyspan RF Remote Open the Apple System Profile. In Mac OS 8/9, go to the APPLE menu and select APPLE SYSTEM PROFILER (ASP). In Mac OS X, go to the APPLE menu, select ABOUT THIS MAC and then click the MORE INFO button. In the ASP, find the USB heading and locate a heading called 'Keyspan RF Remote' or 'USB RF Combo Device' (In 10.3.x, this heading is in the left column in the ASP. In Mac OS 9 - 10.2.x, the USB heading is found under the DEVICES AND VOLUMES tab). Windows Users: Check the DEVICE MANAGER for the HID COMPLIANT MOUSE and KEYBOARD devices. Open the DEVICE MANAGER. On Windows 98 thru Me, right click the MY COMPUTER icon and then select PROPERTIES. Next, select the DEVICE MANAGER. On Windows 2000 and XP, right click the MY COMPUTER icon and then select PROPERTIES. Next, select the HARDWARE tab and then click the DEVICE MANAGER button. In the DEVICE MANAGER, find the heading for KEYBOARD. Click the '+' [plus] sign to see all the 'keyboard hardware' your computer 'see'. You should see an entry for 'HID compliant xxyy' (ie 'HID Keyboard Device'). Next, go to the MICE AND OTHER INPUT DEVICES and then Click the '+' [plus] sign to see all the 'keyboard hardware' your computer 'see'. You should see an entry for 'HID compliant xxyy' (ie 'HID Compliant Mouse'). If you did not see the 'Keyspan RF xxx' or 'USB RF Combo Device' item on Mac or the 'HID Compliant xxx' item on Windows, contact Keyspan. If you did see the 'Keyspan RF xxx' item on Mac or the 'HID Compliant xxx' item on Windows, go to Step 3. Step 3 - Re-sync your remote to your receiver - - - - - - - - - - - - - - - - - - - - - - - To re-sync your remote to your receiver, connect the receiver to your computer's USB port and hit [press the button and release] the CONNECT button. A light will appear on the receiver. Next, on your remote control, simultaneously press in on the Composite Switch (black 'wheel' on side of remote) AND hold the laser pointer button until the status red light on the remote control blinks slowly. If your USB receiver blinks at the same time, your remote and receiver are paired. Try controlling the mouse with your remote control. If you are unable to control your mouse with the Presentation Remote Pro (PR-PRO3), contact Keyspan. If you are able to control your mouse with the remote control, your remote is ready for use.[Last Updated: Sep 25, 2008]

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[FAQ-757] Corel Presentations X3 compatibility

Keyspan's Presenation Remotes have been tested to work Corel Presentations X3. By default. Corel Presentations X3 uses the same commands as PowerPoint to navigate between slides once you are in Slide Show mode. Because of this, your can use the next/previous slide buttons on our remotes to move between slides. Unlike PowerPoint, Corel Presentations X3 does not use F5 to start Slide Show mode. If your Keyspan remote has an F5 key and you want to use that button to start a Corel Presentations Slide Show, you need to access Corel Presentations' settings to remap F5 keyboard shortcut to Start Slide Show (Corel Presentations online help shows how to map keyboard shortcuts). If you have any questions about Keyspan presentation remote's and Corel Presentations, please do not hesitate to contact Keyspan.[Last Updated: Sep 25, 2008]

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[FAQ-765] Software/Drivers: Presentation Remote Pro Software for Mac and Windows

On Windows 98 SE, Me, 2000, XP, Vista and on Mac OS 9.1 through Mac OS X, the drivers needed for the Presentation Remote Pro are built into your operating system. These drivers will allow to use the Presentation Remote for controlling your mouse cursor, PowerPoint, and Keynote. On Mac OS X 10.4.x, you will receive a 'Keyboard identification' window when you first connect the receiver. You can ignore this message. Windows Note - - - - - - - - If Windows asks for a driver, is is asking for the Microsoft HID keyboard drivers and the Microsoft HID mouse drivers. These drivers are usually preinstalled but in your case they were not. Windows now needs an official Windows CD to obtain the drivers and copy them to your hard drive. Since the drivers are created by Microsoft, they are not available via download. You will need a Windows CD for your OS to get these drivers (ie a Windows 2000 CD if you are running Windows 2000).[Last Updated: Sep 26, 2008]

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[FAQ-790] * Do the Keyspan Remotes work with the Windows 7 Operating System?

The PR Series (PR-EZ1, PR-US2 and PR-PRO3) use the HID drivers, which are part of the Microsoft OS platform. Because no additional software is required, and the remotes are truly plug-and-play, they are Windows 7 compatible. In addition, the RF Remote (ER-V2) for Windows Vista is also compatible with Windows 7.[Last Updated: Nov 19, 2009]

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