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4 port SuperSpeed USB 3.0 Hub

Model Number: U360-004-R


  • USB 3.0 SuperSpeed Compatible
  • 5Gbps Transfer Speed - 10X as fast as USB 2.0
  • Supports USB 3.0 spec up to 900mA per port
  • External power supply included for use with more power hungry devices

***NOTE***If your hub features White housing, reference the FAQ in the Q&A tab on this page.

Tripp Lites U360-004-R USB 3.0 SuperSpeed 4-port hub carries your data from a USB3.0 enabled computer at a blazing 5Gbps transfer rate. Connect to a variety of of USB enabled devices such as USB external hard drives, cameras, printers and more. Backward compatible to previous USB generations. Bus powered for use with devices that require minimal power. For more power hungry devices, an external power supply is included. Sleek, compact design is perfect for USB port expansion.

Key Features

  • USB 3.0 SuperSpeed compatible
  • 5Gbps Transfer Speed - 10X as fast as USB 2.0
  • Supports USB 3.0 spec up to 900mA per port
  • On bus-power, 900mA from the USB 3.0 computer port is shared between the hub ports
  • The included external power supply provides 2A of power, to be shared between the hub ports (up to 900mA per port)
  • Plug-and-Play - No Drivers Required
  • 1 Upstream and 4 Downstream USB ports

System Requirements

Windows, MAC, or Linux computer with an available USB 3.0 port

Package Includes

  • USB 3.0 SuperSpeed 4-Port Hub
  • AC Power Adapter ( Input: 100-240V / 50/60Hz...Output: 5V 2A )
  • USB 3.0 Cable
  • User manual

OVERVIEW

Model Type Hubs

CONNECTIONS

Connector A
USB 3.0 B (FEMALE)
USB 3.0 B (FEMALE)
Connector B
(X4) USB 3.0 A (FEMALE)
(X4) USB 3.0 A (FEMALE)
Number of Connectors 5

WARRANTY

Product Warranty Period (Worldwide) 1-year limited warranty

† Tripp Lite uses primary and third-party agencies to test its products for compliance with standards. See a list of Tripp Lite's testing agencies.

U360-004-R 4 5 9 9
tripplite does not support Macintosh my usb hub required a firmware update. Image my surprise when I found out that the update requires that you purchase a windows machine. No Macintosh support. Good luck!!! December 16, 2013
Excellent Hub Leave it to Tripp to make another fine product. I have bought Tripp products for the past 15 years. All are still in service. September 8, 2013
Works great and is very fast with the USB 3 I originally bought the Tripp-LIte device to use with my newer I-7 computer which came with USB 3.0. Unfortunately of course the USB 3 slots are in the back of the tower, and not easily accessible. So I bought the device and hooked it up so it is easily accessible on my desk. It works like a hose, easy to hook up, easy to use and very fast. This USB 3.0 SuperSpeed 4-Port Hub is one I would highly recommend to anyone who is using USB 3 and of course it is also backwards compatible so can be used with other slower USB devices. September 5, 2013
Fine HUB for Price I have been using this USB 3.0 for a little over a year. I first used it on my Windows 7 64bit OS. Just plugged it in and drivers auto installed. All of my USB drives were immediately recognized and data transferred extraordinarily fast. However, I did away with my Windows 7 and went to Windows 8 and encountered driver issues. Wrong drivers installed, for a long while drivers would install and disappear. Sometime the HUB wasn't usable, sometimes it was. A few months ago, I installed the Windows 8.1 upgrade and the correct drivers installed right away and the HUB is back working just fine. For a while, I doubted TRIPP-LITE's product, even called to see if there was something that could be done, but was told drivers should install automatically. Well, they do install automatically on my Windows 8.1 (Preview version) and I am satisfied. Just hope the final release of Windows 8.1 installs the right drivers when I install the HUB again. Clarence September 5, 2013
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(8 Questions : 10 Answers)

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Firmware Update for USB Hub MDL: U360-004-R

I just purchased a new Tripp-Lite USB 3.0 hub Model number: U360-004-R and it doesn't recognize anything that I plug into it. Is there a firmware update available for this hub?
 
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2 years, 3 months ago
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Answer: 
The latest firmware for the chipset that comes with the U360-004-R can be downloaded from the Tripp Lite website. It can be found in the Support tab of the U360-004-R web page, or in the Support > Downloads section of the Tripp Lite website.
1 year, 7 months ago
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Answer: 
Yes, just go to Via Labs website and you will find their firmware download section for the VL810_VL811 USB 3.0 Hub Chipset which is what TrippLite used on this Hub. The rest is self explanatory. Firmware for this device is now at version 9.50 for the 810 and 9.72 for the 811 chip. Mine is running firmware 9.50 and all previous problems I had with this hub are now gone. Rod
1 year, 10 months ago
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Will this hub charge ipad 2/ iphone 4s?

My wife has a Macbook Pro early 2011 with USB 2 ports. I understand this USB 3 hub would only work as USB 2 hub for her Mac but I wonder what amperage this hub would feed to her ipad 2 and iphone 4s. Thanks.
2 years, 3 months ago
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Answer: 
The U360-004-R does not provide enough power to charge an iPad, but does provide enough to charge an iPhone
1 year, 7 months ago
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I have an iMac which works fine with my iPad 1. If I plug the iPad into the hub, I get a "Not Charging" indication so the answer is that it doesn't work with the iPad 1.
2 years ago
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Hub unresponsive

I have noticed that the Hubs(I have 2 of them) do not respond on computer boot at random times. They are both using a usb 3.0 port and connected to their power supplies. When the dont turn on, I have to disco the usb cord from comp and hub and pull the power cord. I have flashed both using your firmware updater aswell.
1 year, 4 months ago
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Mark
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Please contact Tripp Lite Tech Support @ 1-773-869-1234 for assistance in helping solve your issue.
1 year, 4 months ago
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I just purchased this hub and a couple of devices (keyboards and mouse) are not working. I wanted to upgrade the firmware but it seems the upgrade is only available for windows (zip file has an exe file). How do I upgrade the firmware?
1 year, 3 months ago
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sam
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Answer: 
Please contact Tripp Lite Chicago Tech Support ( 8AM - 6PM CST ) for help with your issue, 1-773-869-1234.
1 year, 3 months ago
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Windows 8 64-bit device error

I get this error in Device Manager:
SuperSpeed USB Hub (Non Functional)
It runs at USB 2.0 speed and not USB 3.0 speed.
Do you know how to fix it?
1 year, 2 months ago
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Anonymous
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Answer: 
We're sorry your experiencing difficulty with our product. Please contact Tripp Lites Chicago-based Tech Support at 1-773-869-1234 for assistance.
1 year, 2 months ago
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[FAQ-811] I am having issues getting my U360-004-R (White Housing Version) to function properly: USB device doesn’t get recognized, USB device signal gets cut off, slow performance, etc.

Firmware can be downloaded from our website, which addresses performance issues with the White Housing Version of the U360-004-R. Please ensure that you are using the latest firmware.[Last Updated: Nov 18, 2013]

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Product Warranty

This product has a 1-year limited warranty. Get more information

Software & Downloads

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