Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Service Part Number: W06-SCBAS1-1B

Annual Service Agreement for SU60K or SU80K 3-Phase UPS and Primary Battery Cabinet Plus 1 Battery Cabinet in USA

Annual Service Agreement with 1-Year 24/7/365 On-Site Warranty and Preventive Maintenance (Major/Minor Preventative Maintenance Visits; Major Outside Business Hours) for SU60K, SU80K 3-Phase UPS and Primary Battery Cabinet, Plus 1 Additional Battery Cabinet in USA (Lower 48 States). Coverage Includes: UPS Parts (Not Batteries), Labor, Travel and 24/7 Technical Support. PREREQUISITE: Purchase of Tripp Lite startup service at time of UPS suite activation or preventive maintenance service and correction of out-of-specification conditions at customer expense prior to activation of warranty renewal. Note: Additional Battery Cabinets Cost Extra.

On-Site Warranty

Provides 24/7/365 rapid-response repair, including parts, travel and labor, as well as 24/7 technical support via telephone or email. Working with the Tripp Lite service team ensures you have access to genuine, high-quality OEM parts. It also ensures that service personnel are properly trained and up-to-date on the latest service bulletins and best practices.

Preventive Maintenance

All UPS systems have wearable components that must be checked periodically to ensure they are still operating within specifications. Preventive maintenance identifies and corrects problems early, before they can cause inefficiency, poor performance, UPS failure, downtime and lost productivity. Preventive maintenance is the key to UPS reliability, longevity and cost control.

Service Specifications

Service TypeAnnual Service AgreementSee Details
Service DetailsIncludes On-Site Warranty Coverage
Agreement Duration1-Year
Product Coverage3-Phase UPS
Product Coverage Details1 Additional Battery Cabinet
Scheduled Service HoursNormal Business Hours (M-F, 9AM - 5PM); NOTE: the major Preventative Maintenance can be performed during off hours
Geographic CoverageUS (Lower 48 States)
Emergency On-Site ServiceYes (24/7/365)
Return for RepairNo
On-Site RepairYesSee Details
Preventative MaintenanceYesSee Details
Number of Preventative Maintenance Visits2
Travel IncludedYes
Labor IncludedYes
Parts CoverageYes
Parts Coverage DetailsUPS Parts Only (Batteries Not Included)
Battery Replacement IncludedNo
Help With Ordering

This service can be purchased with the following Model Numbers:

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Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
(773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
(773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

1 773.869.1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.