Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Service Part Number: W09-BW1-247-X

Unpacking/Assembly for SV or SVX 3-Phase UPS Modular Frame Components (Power Modules/Battery Packs) Only and Commissioning for UPS and Primary Battery in USA

Commissioning with Startup (Normal Business Hours) and 1-Year 24/7/365 On-Site Warranty Activation for SV or SVX Series 3-Phase UPS and Primary Battery in USA (Lower 48 States). Coverage Includes: UPS Parts, Batteries, Labor, Travel and 24/7 Technical Support. Note: Includes Unpacking/Assembly of UPS Modular Frame Components (Power Modules/Battery Packs) Only. Additional Battery Cabinets Cost Extra.

UPS Startup

Startup helps you verify and document the proper installation and operation of your UPS system to build a solid foundation for improved reliability, higher efficiency, reduced costs, enhanced safety, fewer repairs, quicker service and longer UPS lifespan. Startup also registers your UPS, initiates its service record and establishes the essential working relationship between your organization and the Tripp Lite service team.

On-Site Warranty Activation

Your basic factory warranty covers defective parts when repairs are performed by an authorized Tripp Lite service technician, but does not include travel and labor. Commissioning activates enhanced 24/7/365 on-site warranty coverage, which includes parts, travel and labor, as well as 24/7 technical support via telephone or email. Working with the Tripp Lite service team ensures you have access to genuine, high-quality OEM parts. It also ensures that service personnel are properly trained and up-to-date on the latest service bulletins and best practices.

Service Specifications

Service TypeCommissioning ServiceSee Details
Service DetailsIncludes Warranty Service and Assembly
Agreement Duration1-Year
Product Coverage3-Phase UPS
Scheduled Service HoursNormal Business Hours (M-F, 9AM - 5PM)
Geographic CoverageUS (Lower 48 States)
Emergency On-Site ServiceYes (24/7/365)
Return for RepairNo
On-Site RepairYesSee Details
Preventative MaintenanceNoSee Details
Number of Preventative Maintenance Visits0
Travel IncludedYes
Labor IncludedYes
Parts CoverageYes
Parts Coverage DetailsUPS Parts and Batteries
Battery Replacement IncludedYes
Help With Ordering

This service can be purchased with the following Model Numbers:

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Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
(773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
(773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

1 773.869.1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.