Discontinued
Service Part Number: W01-PMBP-B
On-Site Battery Replacement with Preventive Maintenance and 5-Year Warranty, Select 1-5 kVA UPS, 5-Unit Minimum, USA, Normal Business Hours
- On-site service during normal business hours for select 1-5 kVA UPS systems
- Travel and labor by Tripp Lite certified technician in USA (lower 48 states)
- Unpacking and installation of customer-supplied Tripp Lite replacement batteries
- Inspection, cleaning, evaluation and testing of UPS systems
- Detailed report of work completed including recommendations to correct installation/environment conditions not covered by service
- Log of serial numbers and UPS locations to aid asset management
- Extension of factory warranty to 5 years total at conclusion of service
- Customer must complete pre-work checklist before scheduling service
- Service must be performed within 42 months of UPS purchase
- Tripp Lite replacement batteries must be purchased separately and placed in installation location(s) in advance
- Service is available for a minimum of 5 units within a 30-mile radius; order one service part per unit
- If service requires multiple days, they must be consecutive
- Does not include external battery packs
- Does not include battery/packaging disposal or configuration of network management card/software
Service Specifications
Service Type | Battery Replacement |
Service Details | One-Time, On-Site Service |
Agreement Duration | Extends Warranty to 5 Years Total |
Product Coverage | Single-Phase UPS |
Product Coverage Details | Service Performed 30-42 Months After UPS Purchase, 5-Unit Minimum |
Scheduled Service Hours | Normal Business Hours (M-F, 9AM - 5PM) |
Geographic Coverage | US (Lower 48 States) |
Emergency On-Site Service | No |
Preventative Maintenance | Yes |
Number of Preventative Maintenance Visits | 1 |
Travel Included | Yes |
Labor Included | Yes |
Parts Coverage | No |
Battery Replacement Included | No |