Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1774
+1 (773) 869-1329
presaleshelp@tripplite.com

Service Part Number: W02D-PMB1

Preventive Maintenance, Select 5-16 kVA Non-Parallel UPS, 2-Unit Minimum, USA, Normal Business Hours

Keep your UPS in peak condition! UPS systems with preventive maintenance are much less likely to experience downtime. Our comprehensive service helps prevent breakdowns, extend equipment lifespan and reduce your cost of ownership.

A Tripp Lite certified technician will visit your site, clean and inspect your UPS, test for functionality and check for adverse environmental conditions. At the conclusion of service, the technician will provide a written report detailing work completed and recommendations for any additional corrective action required.

Includes:

  • On-site service during normal business hours for select 5-16 kVA non-parallel UPS systems
  • Travel and labor by Tripp Lite certified technician in USA (lower 48 states)
  • Inspection, cleaning, evaluation and testing of UPS systems
  • Recommendations to correct installation or environmental problems noted
  • Detailed report of work completed and action items not covered by service
  • Log of serial numbers and UPS locations to aid asset management

Important Notes:

  • Customer must complete pre-work checklist before scheduling service
  • Service is available for a minimum of 2 units within a 30-mile radius; order one service part per unit
  • If service requires multiple days, they must be consecutive
  • Does not include configuration of network management card/software

See Statement of Work for more information.

Service Specifications

Service TypePreventive Maintenance
Service DetailsOne-Time, On-Site Service
Product CoverageSingle-Phase UPS
Product Coverage DetailsSelect 5-16 kVA Non-Parallel UPS, 2-Unit Minimum
Scheduled Service HoursNormal Business Hours (M-F, 9AM - 5PM)
Geographic CoverageUS (Lower 48 States)
Emergency On-Site ServiceNo
Preventative MaintenanceYes
Number of Preventative Maintenance Visits1
Travel IncludedYes
Labor IncludedYes
Parts CoverageNo
Battery Replacement IncludedNo
Tripp Lite Part Number

W02D-PMB1 New

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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1774 or email presaleshelp@tripplite.com.