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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
UPS Input Connection Type
UPS Input Connection Description
Input Circuit Breakers
UPS Input Cord Length (ft.)
Recommended Electrical Service
Right-Angle Plug
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Output Capacity Details
Nominal Voltage Details
Frequency Compatibility
Output Voltage Regulation (Battery Mode)
Output Receptacle Details
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Output Voltage Regulation (Line Mode)
UPS Output Receptacles (Surge Suppression Only)
Frequency Compatibility Details
Load Management Receptacles
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Access
Internal UPS Replacement Battery Cartridge
Battery Replacement Description
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Switches
LED Indicators
Audible Alarm
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
UPS Dataline Suppression Details
EMI / RFI AC Noise Suppression
AC Suppression Joule Rating
UPS AC Suppression Joule Rating
UPS AC Suppression Response Time
DATALINE SURGE SUPPRESSION
Cable (Coax) Protection
Network (Ethernet) Protection
Telephone/DSL Protection
PHYSICAL
Primary Form Factor
Installation Form Factors Supported with Included Accessories
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
UPS Housing Material
UPS Power Module Dimensions (hwd, in.)
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
Unit Weight (lbs.)
Unit Dimensions (hwd / in.)
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode BTU / Hr. (Full Load)
AC Mode Efficiency Rating (100% Load)
Operating Elevation
COMMUNICATIONS
Network Management Card Description
Communications Interface
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network UPS Tools (NUT) Compatibility
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
FEATURES & SPECIFICATIONS
High Availability UPS Features
Green Energy-Saving Features
Cold Start (Startup in Battery Mode During a Power Failure)
Grounding Details
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
Product Warranty Period (U.S. & Canada)
Product Warranty Period (Latin America)
Product Warranty Period (International)
Product Warranty Period (Mexico)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Battery Recharge Rate (Included Batteries)
8 hours (10% to 90%)
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge
IMPORTANT BATTERY REPLACEMENT INFORMATION > If the original battery inside your AVR550U UPS has a rating of 12V 7AH, please order Tripp Lite RBC51 (quantity 1) replacement battery; If the original battery inside your AVR550U UPS has a rating of 12V 3.6AH, please order Tripp Lite RBC36H (quantity 1) replacement battery; If the original battery inside your AVR550U UPS has a rating of 12V 5AH, please contact Tripp Lite for assistance
Battery Replacement Description
Replaceable internal batteries (see manual)
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 89 to 145
Overvoltage Correction
Input voltages between 128 and 145 are reduced by 15%
Undervoltage Correction
Input voltages between 89 and 108 are boosted by 18%
USER INTERFACE, ALERTS & CONTROLS
Switches
Power off/on switch
LED Indicators
2 Status LEDs; GREEN indicates power status and operating mode / RED indicates battery-low, overload, replace-battery and fault conditions (see manual)
Audible Alarm
UPS remains silent in battery backup mode; Alarm sounds only to report low-battery, fault, overload and replace-battery conditions
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
1 line TEL/DSL or Ethernet
EMI / RFI AC Noise Suppression
Yes
UPS AC Suppression Joule Rating
316
UPS AC Suppression Response Time
Instantaneous
DATALINE SURGE SUPPRESSION
PHYSICAL
Primary Form Factor
Desktop
Installation Form Factors Supported with Included Accessories
Tower; Ultra-compact desktop; Wallmount
Primary UPS Depth (mm)
305
Primary UPS Height (mm)
110
Primary UPS Width (mm)
163
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
4.33 x 6.4 x 12
UPS Power Module Weight (kg)
6.21
UPS Power Module Weight (lbs.)
13.7
Unit Weight (lbs.)
13.110
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 113°F (-15° to 45°C )
Relative Humidity
0 to 90%, non-condensing
AC Mode BTU / Hr. (Full Load)
61
AC Mode Efficiency Rating (100% Load)
>95%
Operating Elevation
0-10000 ft. (0-3000 m)
COMMUNICATIONS
Network Management Card Description
Network management not supported
Communications Interface
USB (HID enabled)
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB interface cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network UPS Tools (NUT) Compatibility
NUT compatible. See a full list of NUT compatible Tripp Lite UPS systems at https://networkupstools.org/stable-hcl.html?manufacturer=Tripp%20Lite
LINE / BATTERY TRANSFER
Transfer Time
6 milliseconds typical (10 milliseconds max)
Low Voltage Transfer to Battery Power (Setpoint)
89
High Voltage Transfer to Battery Power (Setpoint)
145
FEATURES & SPECIFICATIONS
High Availability UPS Features
Automatic Voltage Regulation (AVR); Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
Grounding Details
Includes side-panel grounding lug
APPLICATIONS
UPS Applications
Home/Office Desktop; Retail/Point of Sale; Hospitality
STANDARDS & COMPLIANCE
Product Certifications
RETIE (Colombia); CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
3-year limited warranty
Product Warranty Period (Latin America)
3-year limited warranty
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
3-year limited warranty
Frequency Compatibility Details
Output is regulated to +/-0.05Hz when input frequency exceeds +/-5Hz of nominal.
Load Management Receptacles
The ECO Energy-Saving option will automatically POWER OFF three designated ECO outlets when the device connected to the MASTER load-sensing outlet is turned off (after approximately 3 minutes); ECO outlets will immediately POWER ON when the device connected to the MASTER load-sensing outlet begins consuming 21 watts or more (see manual)
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
1.2 min. (300W)
Runtime Half Load (min.)
5 min. (150W)
Expandable Runtime
No
DC System Voltage (VDC)
12
Battery Recharge Rate (Included Batteries)
6.5 hours (10% to 90%)
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge
IMPORTANT BATTERY REPLACEMENT INFORMATION > If your ECO550UPS has no battery access door, please contact a local electronics repair technician to source and install a matching replacement battery; If your ECO550UPS does have a battery replacement door and the original battery inside has a rating of 12V 3.6AH, please order Tripp Lite # RBC36H replacement battery
Battery Replacement Description
Replaceable internal batteries (see manual)
VOLTAGE REGULATION
Voltage Regulation Description
Input voltage range of 90 to 145
USER INTERFACE, ALERTS & CONTROLS
Switches
Switch controls power off/on status and ECO mode off/on status
LED Indicators
1 Status LED reports operating mode, ECO mode and fault status
Audible Alarm
Alarm remains silent in battery backup mode; Alarm sounds only to report low-battery, fault, overload and replace-battery conditions
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
1 line TEL/DSL or Ethernet
EMI / RFI AC Noise Suppression
Yes
UPS AC Suppression Joule Rating
316
UPS AC Suppression Response Time
Instantaneous
DATALINE SURGE SUPPRESSION
PHYSICAL
Primary Form Factor
Desktop
Installation Form Factors Supported with Included Accessories
Tower; Ultra-compact desktop; Wallmount
Primary UPS Depth (mm)
185
Primary UPS Height (mm)
105
Primary UPS Width (mm)
110
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
4.13 x 4.33 x 7.28
UPS Power Module Weight (kg)
1.80
UPS Power Module Weight (lbs.)
3.96
Unit Weight (lbs.)
3.960
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 113°F (-15° to 45°C )
Relative Humidity
0 to 90%, non-condensing
AC Mode BTU / Hr. (Full Load)
13.1
AC Mode Efficiency Rating (100% Load)
>98%
Operating Elevation
0-6562 ft. (0-2000 m)
COMMUNICATIONS
Network Management Card Description
Network management not supported
Communications Interface
USB (HID enabled)
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB interface cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
LINE / BATTERY TRANSFER
Transfer Time
6 milliseconds typical (10 milliseconds max)
Low Voltage Transfer to Battery Power (Setpoint)
95
High Voltage Transfer to Battery Power (Setpoint)
145
FEATURES & SPECIFICATIONS
High Availability UPS Features
Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS; Power saving auto-shutoff ECO outlets
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
APPLICATIONS
UPS Applications
Computer/Peripherals; Retail/Point of Sale; Hospitality
STANDARDS & COMPLIANCE
Product Certifications
RETIE (Colombia); CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; ENERGY STAR Qualified; FCC Part 15 Class B (USA)
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
3-year limited warranty
Product Warranty Period (Latin America)
3-year limited warranty
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
3-year limited warranty
Battery Recharge Rate (Included Batteries)
Less than 15 hours from 10% to 90%
VOLTAGE REGULATION
USER INTERFACE, ALERTS & CONTROLS
Switches
Combination switch controls on/off power status and self-test operation; second recessed push-button switch enables ECO outlet switching
LED Indicators
3 LEDs indicate power status, overload/check battery and ECO-mode status
Audible Alarm
Audible alarm indicates power-failure and overload status
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out)
EMI / RFI AC Noise Suppression
Yes
UPS AC Suppression Joule Rating
420
UPS AC Suppression Response Time
Instantaneous
DATALINE SURGE SUPPRESSION
PHYSICAL
Primary Form Factor
Desktop
Installation Form Factors Supported with Included Accessories
Tower; Ultra-compact desktop; Wallmount
Primary UPS Depth (mm)
145
Primary UPS Height (mm)
79
Primary UPS Width (mm)
274
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
3.1 x 10.8 x 5.7
UPS Power Module Weight (kg)
2.99
UPS Power Module Weight (lbs.)
6.6
Unit Weight (lbs.)
6.6000
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
14
AC Mode Efficiency Rating (100% Load)
99%
COMMUNICATIONS
Network Management Card Description
Network management not supported
Communications Interface
USB (HID enabled)
PowerAlert Software
For local monitoring via the UPS’s built-in USB port, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
RJ to USB interface cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network UPS Tools (NUT) Compatibility
NUT compatible. See a full list of NUT compatible Tripp Lite UPS systems at https://networkupstools.org/stable-hcl.html?manufacturer=Tripp%20Lite
LINE / BATTERY TRANSFER
Transfer Time
AC to battery mode: 4 milliseconds / Battery to AC mode: 3 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
99
High Voltage Transfer to Battery Power (Setpoint)
139
FEATURES & SPECIFICATIONS
High Availability UPS Features
Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS; Power saving auto-shutoff ECO outlets
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
APPLICATIONS
UPS Applications
Computer/Peripherals
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class B (USA); Trade Agreements Act (TAA)
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
3-year limited warranty
Product Warranty Period (Latin America)
3-year limited warranty
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
3-year limited warranty
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