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Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
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Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
UPS Input Connection Type
Input Circuit Breakers
UPS Input Cord Length (ft.)
Recommended Electrical Service
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Nominal Voltage Details
Frequency Compatibility
Output Voltage Regulation (Battery Mode)
UPS Output Receptacles (Surge Suppression Only)
Hot-Swap PDU options
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Output Capacity Details
Power Factor
Frequency Compatibility Details
Output Voltage Regulation (Line Mode)
Output Circuit Breakers
Load Management Receptacles
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Access
Battery Replacement Description
Internal UPS Replacement Battery Cartridge
Lithium Batteries
USER INTERFACE, ALERTS & CONTROLS
Switches
Audible Alarm
LED Indicators
Front Panel LCD Display
Alarm Cancel Operation
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
AC Suppression Joule Rating
AC Suppression Response Time
UPS AC Suppression Joule Rating
UPS AC Suppression Response Time
UPS Dataline Suppression
PHYSICAL
Primary Form Factor
Installation Form Factors Supported with Included Accessories
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
UPS Housing Material
UPS Power Module Dimensions (hwd, in.)
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
Unit Weight (lbs.)
Rack Height
Cooling Method
Included Mounting Accessory Description
Installation Form Factors Supported with Optional Accessories
Minimum Required Rack Depth (inches)
Optional Mounting Accessory Notes
Unit Dimensions (hwd / in.)
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode BTU / Hr. (Full Load)
AC Mode Efficiency Rating (100% Load)
Operating Elevation
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
Audible Noise
AC Economy Mode Efficiency Rating (100% Load)
COMMUNICATIONS
Network Management Card Description
Communications Interface
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network Management Cards
Network Monitoring Port Description
Network UPS Tools (NUT) Compatibility
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Green Energy-Saving Features
Grounding Details
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
Product Warranty Period (Latin America)
Product Warranty Period (International)
Product Warranty Period (Mexico)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Switches
Power switch enables UPS on / off control
Audible Alarm
Alarm reports low-battery, fault, overload and replace battery conditions; Alarm remains silent during battery mode operation until low-battery status occurs
Front Panel LCD Display
LCD touchscreen reports input and output voltage, load percentage and battery charge level; Also reports overload and critical fault code screens (see manual)
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
UPS AC Suppression Joule Rating
316
UPS AC Suppression Response Time
Instantaneous
UPS Dataline Suppression
1 line TEL/DSL or Ethernet
PHYSICAL
Primary Form Factor
Tower
Installation Form Factors Supported with Included Accessories
Tower
Primary UPS Depth (mm)
345
Primary UPS Height (mm)
160
Primary UPS Width (mm)
122
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
6.3 x 4.8 x 13.6
UPS Power Module Weight (kg)
6.49
UPS Power Module Weight (lbs.)
14.3
Unit Weight (lbs.)
14.300
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 113°F (-15° to 45°C )
Relative Humidity
Up to 90%, non-condensing
AC Mode BTU / Hr. (Full Load)
43
AC Mode Efficiency Rating (100% Load)
>95%
Operating Elevation
0-6562 ft. (0-2000 m)
COMMUNICATIONS
Network Management Card Description
Network management not supported
Communications Interface
USB (HID enabled)
PowerAlert Software
For local monitoring via the UPS’s built-in USB communications port, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
LINE / BATTERY TRANSFER
Transfer Time
6 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
89
High Voltage Transfer to Battery Power (Setpoint)
145
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS
APPLICATIONS
UPS Applications
Home/Office Desktop; Retail/Point of Sale; Hospitality
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
3-year limited warranty
Product Warranty Period (Latin America)
3-year limited warranty
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
3-year limited warranty
Load Management Receptacles
Two switchable two-outlet 5-15R load banks
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
5.3 min. (800W)
Runtime Half Load (min.)
15 min. (400W)
Expandable Runtime
No
DC System Voltage (VDC)
24
Battery Recharge Rate (Included Batteries)
Less than 4 hours from 10% to 90% (typical, full load discharge)
Battery Access
Front panel battery access door
Battery Replacement Description
Hot-swappable, user replaceable batteries
Internal UPS Replacement Battery Cartridge
Current version uses RBC24V-LCD ; Prior versions used RBC92-2U ; Check the label inside the battery door to verify the appropriate replacement battery part number
USER INTERFACE, ALERTS & CONTROLS
Switches
3 pushbutton switches control OFF / ON power status, MODE selection and MUTE / ENTER control functions
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, operating mode, alarm function and a variety of additional options (see manual for detailed LCD configuration and monitoring options)
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
UPS AC Suppression Joule Rating
570
UPS AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Primary UPS Depth (mm)
318
Primary UPS Height (mm)
88
Primary UPS Width (mm)
441
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
3.45 x 17.35 x 12.5
UPS Power Module Weight (kg)
16.06
UPS Power Module Weight (lbs.)
35.4
Unit Weight (lbs.)
35.4000
Rack Height
2U
Cooling Method
Fan
Included Mounting Accessory Description
Included 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to 914mm)
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITWM ); 2-4 post front rail rackmount ( UPSHDEARKIT ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 2-9USTAND ); Wallmount ( 2POSTRMKITWM )
Minimum Required Rack Depth (inches)
16
Optional Mounting Accessory Notes
Optional 2-9USTAND enables upright tower UPS placement; 2POSTRMKITWM enables wall-mount and 2-post rackmount installation; 4POSTRAILKITWM enables installation in 4-post short-depth racks from 14.5 to 23.5 inches (368 to 597mm); UPSHDEARKIT enables installation in 2 or 4-post racks using front vertical rails only, without rear support
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
134
AC Mode Efficiency Rating (100% Load)
95%
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
600
Audible Noise
45 dBA maximum, front side 1m
COMMUNICATIONS
Network Management Card Description
Network management card included
Communications Interface
DB9 Serial; EPO (emergency power off); Pre-installed network card; Slot for SNMP/Web interface; USB (HID enabled)
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; Pre-installed WEBCARDLX network management card
Network UPS Tools (NUT) Compatibility
NUT compatible. See a full list of NUT compatible Tripp Lite UPS systems at https://networkupstools.org/stable-hcl.html?manufacturer=Tripp%20Lite
LINE / BATTERY TRANSFER
Transfer Time
4 milliseconds (AC to battery), 2 milliseconds (Battery to AC)
Low Voltage Transfer to Battery Power (Setpoint)
83
High Voltage Transfer to Battery Power (Setpoint)
147
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (included); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
Large Network; High-End Desktop/Small Network; Retail/Point of Sale; Hospitality
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class B (USA)
Frequency Compatibility Details
Output is regulated to +/-0.05Hz when input frequency exceeds +/-5Hz of nominal.
Output Voltage Regulation (Line Mode)
-14%, +16%
Load Management Receptacles
One switchable single-outlet 5-15R load bank
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
3 min. (300W)
Runtime Half Load (min.)
14 min. (150W)
Expandable Runtime
No
DC System Voltage (VDC)
12
Battery Recharge Rate (Included Batteries)
Less than 12 hours to 90%
Battery Access
Battery access door
Battery Replacement Description
Hot-swappable, user replaceable batteries
Internal UPS Replacement Battery Cartridge
IMPORTANT BATTERY REPLACEMENT INFORMATION > Use Tripp Lite RBC12V-1U replacement battery for SMART500RT1U models with Series Number AG-03AA listed on the UPS nameplate (sold starting in 2021); For all prior versions of SMART500RT1U, use Tripp Lite RBC62-1U replacement battery; Contact Tripp Lite customer service for additional information
USER INTERFACE, ALERTS & CONTROLS
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation
Audible Alarm
Audible alarm indicates power-failure, overload and low-battery conditions
LED Indicators
5 LEDs indicate line power, battery power, overload, voltage regulation and battery low/replace status
Alarm Cancel Operation
Power-fail alarm can be silenced using alarm-cancel switch
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
567
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount; Tower
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Primary UPS Depth (mm)
286
Primary UPS Height (mm)
44
Primary UPS Width (mm)
440
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
1.73 x 17.32 x 11.26
UPS Power Module Weight (kg)
7.18
UPS Power Module Weight (lbs.)
15.84
Unit Weight (lbs.)
15.800
Rack Height
1U
Included Mounting Accessory Description
Included mounting brackets provide front-rail installation in 2 or 4 post racks, plus upright tower configurations
Minimum Required Rack Depth (inches)
15
Unit Dimensions (hwd / in.)
1.730 x 17.320 x 11.260
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
48
AC Mode Efficiency Rating (100% Load)
97%
Operating Elevation
0-6562 ft. (0-2000 m)
Audible Noise
45 dBA maximum, front side 1m
AC Economy Mode Efficiency Rating (100% Load)
0.97
Communications Interface
DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
LINE / BATTERY TRANSFER
Transfer Time
4-6 ms typical ( < 10 ms max)
Low Voltage Transfer to Battery Power (Setpoint)
90
High Voltage Transfer to Battery Power (Setpoint)
139
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection; Auto Probe Monitoring (requires WEBCARDLXE)
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
High-End Desktop/Small Network; Retail/Point of Sale; Hospitality
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); ICES (Canada); NOM (Mexico); UL 1778
Product Compliance
ENERGY STAR Qualified; FCC Part 15 Class B (USA); RoHS
Product Warranty Period (Worldwide)
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with input voltage as low as 90 (±5%). Input voltage range of 90 to 139
Undervoltage Correction
Input voltages between 90 and 105 (±5%) are boosted by 14%
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