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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
UPS Input Connection Description
IEC320-C14 input connection accepts a variety of detachable cordsets to match country or site-specific wall receptacles
Input Circuit Breakers
10A
OUTPUT
Output Capacity (VA)
1000
Output Capacity (kVA)
1
Output Capacity (Watts)
900
Output Capacity (kW)
0.9
Power Factor
0.9
Nominal Voltage Details
230V nominal output in battery mode
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Automatic frequency selection
Output Voltage Regulation (Line Mode)
+6%, -11%
Output Voltage Regulation (Battery Mode)
+/- 5%
Included Output Power Cables
Includes 2 C13 to C14 output power cables
Load Management Receptacles
Two switchable two-outlet C13 load banks
Battery Recharge Rate (Included Batteries)
Less than 4.5 hours from 10% to 90% (typical, full load discharge)
Battery Access
Front panel battery access door
Internal UPS Replacement Battery Cartridge
IMPORTANT BATTERY REPLACEMENT INFORMATION > If your SMX1000RT2U UPS is equipped with a LCD front-panel screen, order Tripp Lite RBC24V-LCD (quantity 1) replacement battery; If your SMX1000RT2U UPS is equipped with LED front-panel indicators, order Tripp Lite RBC92-2U (quantity 1) replacement battery
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 182 to 278
Overvoltage Correction
Input voltages between 244 and 278 are reduced by 12%
Undervoltage Correction
Input voltages between 182 and 206 are boosted by 12%
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, operating mode, alarm function and a variety of additional options (see manual for detailed LCD configuration and monitoring options)
Switches
3 pushbutton switches control OFF / ON power status, MODE selection and MUTE / ENTER control functions
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Included Mounting Accessory Description
Included 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to 914mm)
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITWM ); 2-4 post front rail rackmount ( UPSHDEARKIT ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 2-9USTAND ); Wallmount ( 2POSTRMKITWM )
Minimum Required Rack Depth (inches)
16
Optional Mounting Accessory Notes
Optional 2-9USTAND enables upright tower UPS placement; 2POSTRMKITWM enables wall-mount and 2-post rackmount installation; 4POSTRAILKITWM enables installation in 4-post short-depth racks from 14.5 to 23.5 inches (368 to 597mm); UPSHDEARKIT enables installation in 2 or 4-post racks using front vertical rails only, without rear support
Primary UPS Depth (mm)
343
Primary UPS Height (mm)
89
Primary UPS Width (mm)
445
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
3.5 x 17.5 x 13.5
UPS Power Module Weight (kg)
15.42
UPS Power Module Weight (lbs.)
34
Unit Weight (lbs.)
34.0000
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
100
AC Mode Efficiency Rating (100% Load)
97%
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
918
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
182
High Voltage Transfer to Battery Power (Setpoint)
278
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS; Individually controllable load banks
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
Large Network; High-End Desktop/Small Network
UPS Input Connection Description
IEC320-C14 input connection accepts a variety of user supplied detachable C13 output cordsets to match country or site-specific power sources
Input Circuit Breakers
10A
OUTPUT
Output Capacity (VA)
1000
Output Capacity (kVA)
1
Output Capacity (Watts)
900
Output Capacity (kW)
0.9
Power Factor
0.9
Nominal Voltage Details
230V nominal output in battery mode
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Automatic frequency selection
Output Voltage Regulation (Line Mode)
+6%, -11%
Output Voltage Regulation (Battery Mode)
+/- 5%
Included Output Power Cables
Includes 2 C13 to C14 output power cables
Load Management Receptacles
Two switchable two-outlet C13 load banks
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 182 to 278
Overvoltage Correction
Input voltages between 244 and 278 are reduced by 12%
Undervoltage Correction
Input voltages between 182 and 206 are boosted by 12%
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, operating mode, alarm function and a variety of additional options (see manual for detailed LCD configuration and monitoring options)
Switches
3 pushbutton switches control OFF / ON power status, MODE selection and MUTE / ENTER control functions
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Included Mounting Accessory Description
Included 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to 914mm)
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITWM ); 2-4 post front rail rackmount ( UPSHDEARKIT ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 2-9USTAND ); Wallmount ( 2POSTRMKITWM )
Minimum Required Rack Depth (inches)
16
Optional Mounting Accessory Notes
Optional 2-9USTAND enables upright tower UPS placement; 2POSTRMKITWM enables wall-mount and 2-post rackmount installation; 4POSTRAILKITWM enables installation in 4-post short-depth racks from 14.5 to 23.5 inches (368 to 597mm); UPSHDEARKIT enables installation in 2 or 4-post racks using front vertical rails only, without rear support
Primary UPS Depth (mm)
343
Primary UPS Height (mm)
89
Primary UPS Width (mm)
445
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
3.5 x 17.5 x 13.5
UPS Power Module Weight (kg)
15.42
UPS Power Module Weight (lbs.)
34
Unit Weight (lbs.)
34.000
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management card included
Communications Interface
DB9 Serial; EPO (emergency power off); Pre-installed network card; Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
182
High Voltage Transfer to Battery Power (Setpoint)
278
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (included); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS; Individually controllable load banks
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
Large Network; High-End Desktop/Small Network
Battery Recharge Rate (Included Batteries)
4.5 hours from 10% to 90%
Battery Access
Includes battery access door
Internal UPS Replacement Battery Cartridge
IMPORTANT BATTERY REPLACEMENT INFORMATION > If your SMX1500LCD UPS has no battery replacement door, please contact a local electronics repair technician to source and install a matching replacement battery; If your SMX1500LCD UPS is equipped with a battery access door, please order Tripp Lite RBC1500 (quantity 1) replacement battery
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 144 to 282
Overvoltage Correction
Input voltages between 245 and 282 are reduced by 12%
Undervoltage Correction
Input voltages between 177 and 199 are boosted by 14%
Severe Undervoltage Correction
Input voltages between 144 and 176 are boosted by 30%
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Backlighted LCD screen offers detailed UPS status information, configuration options and Error message reporting; STATUS INFORMATION includes Input Voltage, Output Voltage, Estimated Runtime (minutes), Output Load Percentage, Output Load Wattage, Battery Charge Percentage, Graphical 5-Bar Battery Charge Level and UPS Operating Mode Display; CONFIGURATION OPTIONS include Power Sensitivity, LCD Status Information Scrolling, Alarm Disable, LCD Brightness and Self Test / REPORTED ERROR MESSAGES include Replace-Battery and Overload conditions; LCD Screen rotates for vertical or horizontal UPS placement
Switches
ON/OFF/MODE button provides UPS on/off power control (long-press) and advances the LCD screen display (short tap); MUTE/ENTER button provides temporary alarm cancel, plus selection and confirmation of on-screen configuration options
Alarm Cancel Operation
Press the MUTE/ENTER button during a power failure to silence the alarm; Once silenced, alarm will re-sound to indicate low-battery status
Audible Alarm
Audible alarm indicates power-failure and low-battery status; Alarm can be disabled entirely via front panel LCD interface (see manual)
LED Indicators
Front panel LCD display
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
360
UPS AC Suppression Response Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
UPS Dataline Suppression Details
RJ11 telephone cable included
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
2U
Cooling Method
Convection
Included Mounting Accessory Description
Included mounting brackets enable installation in 2 and 4 post racks, plus upright tower configurations; Set of 4 rubber-feet enable no-slip horizontal desktop placement
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Minimum Required Rack Depth (inches)
14
Primary UPS Depth (mm)
267
Primary UPS Height (mm)
89
Primary UPS Width (mm)
438
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
3.5 x 17.25 x 10.5
UPS Power Module Weight (kg)
13.34
UPS Power Module Weight (lbs.)
29.4
Unit Weight (lbs.)
29.400
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
133
AC Mode Efficiency Rating (100% Load)
96%
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
542
COMMUNICATIONS
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management not supported
Communications Interface
DB9 Serial; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
3 milliseconds (AC to battery mode) / 2 milliseconds (battery to AC mode)
Low Voltage Transfer to Battery Power (Setpoint)
144
High Voltage Transfer to Battery Power (Setpoint)
282
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Hot swappable batteries; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS
APPLICATIONS
UPS Applications
Home/Office Desktop; Audio/Video
STANDARDS & COMPLIANCE
Product Certifications
GOST (Russia); EN 62040-1; EN 62040-2
Product Compliance
RoHS; SASO (Saudi Arabia); CE (Europe)
WARRANTY & SUPPORT
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
2-year limited warranty
Product Warranty Period (Puerto Rico)
2-year limited warranty
Output Amp Capacity
2.17A maximum (UPS outlets) / 7A maximum (UPS + Surge-only Outlets)
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
3 min. (300W)
Runtime Half Load (min.)
14 min. (150W)
Expandable Runtime
No
DC System Voltage (VDC)
12
Battery Recharge Rate (Included Batteries)
Less than 12 hours to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge
IMPORTANT BATTERY REPLACEMENT INFORMATION > Use Tripp Lite RBC12V-1U replacement battery for SMX500RT1U models with the Series Number AG-03AD listed on the UPS nameplate (Sold since 2021); For all prior versions of SMX500RT1U, use Tripp Lite RBC62-1U replacement battery; Contact Tripp Lite customer service for additonal information
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with input voltage as low as 187
Undervoltage Correction
Input voltages between 187 and 215 are boosted by 14%
USER INTERFACE, ALERTS & CONTROLS
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel Operation
Power-fail alarm can be silenced using alarm-cancel switch
Audible Alarm
Audible alarm indicates power-failure, overload and low-battery conditions
LED Indicators
5 LEDs indicate line power, battery power, overload, voltage regulation and battery low/replace status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
480
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount; Tower
Rack Height
1U
Included Mounting Accessory Description
Included mounting brackets provide front-rail installation in 2 or 4 post racks, plus upright tower configurations
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Minimum Required Rack Depth (inches)
15
Primary UPS Depth (mm)
286
Primary UPS Height (mm)
44
Primary UPS Width (mm)
440
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
1.73 x 17.32 x 11.26
UPS Power Module Weight (kg)
8.03
UPS Power Module Weight (lbs.)
17.7
Unit Weight (lbs.)
16.310
Unit Dimensions (hwd / in.)
1.730 x 17.320 x 11.260
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
USB (HID enabled); DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time
2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
187
High Voltage Transfer to Battery Power (Setpoint)
264
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS; Individually controllable load banks
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
Large Network; High-End Desktop/Small Network
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); IEC/EN 62040; UL 1778
Product Compliance
RoHS; CE (Europe); EAC (Belarus, Kazakhstan, Russia)
WARRANTY & SUPPORT
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
2-year limited warranty
Product Warranty Period (Puerto Rico)
2-year limited warranty
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Need help with your purchase? We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.