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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
Nominal Input Voltage Description
UPS Input Connection Type
UPS Input Cord Length (ft.)
Recommended Electrical Service
Plug Type
Input Current
Power Factor (Input)
Input Cord Length (ft.)
Input Circuit Breakers
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Power Factor
Crest Factor
Nominal Voltage Details
Frequency Compatibility
Frequency Compatibility Details
Output Voltage Regulation (Line Mode)
Output Voltage Regulation (Economy Line Mode)
Output Voltage Regulation (Battery Mode)
Load Management Receptacles
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Output Capacity Details
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
Expandable Runtime Description
External Battery Pack Compatibility
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Access
Internal UPS Replacement Battery Cartridge
Battery Replacement Description
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
Severe Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Switches
Alarm Cancel Operation
Audible Alarm
LED Indicators
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
UPS AC Suppression Response Time
EMI / RFI AC Noise Suppression
AC Suppression Joule Rating
AC Suppression Response Time
UPS Dataline Suppression
PHYSICAL
Primary Form Factor
Rack Height
Cooling Method
Included Mounting Accessory Description
Installation Form Factors Supported with Included Accessories
Installation Form Factors Supported with Optional Accessories
Minimum Required Rack Depth (inches)
Optional Mounting Accessory Notes
UPS Housing Material
Unit Dimensions (hwd / in.)
Unit Weight (lbs.)
Minimum Required Rack Depth with External Battery Pack (cm)
Minimum Required Rack Depth with External Battery Pack (in.)
Minimum Required Rack Depth without External Battery Pack (cm)
Minimum Required Rack Depth without External Battery Pack (in.)
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
UPS Power Module Dimensions (hwd, in.)
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode Efficiency Rating (100% Load)
AC Economy Mode Efficiency Rating (100% Load)
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
Operating Elevation
Audible Noise
AC Mode BTU / Hr. (Full Load)
AC Economy Mode BTU / Hr. (Full Load)
COMMUNICATIONS
Network Management Cards
Network Monitoring Port Description
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network Management Card Description
Communications Interface
Emergency Power Off (EPO)/Remote On-Off (ROO)
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Green Energy-Saving Features
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 120V AC
Nominal Input Voltage Description
120V factory default
UPS Input Connection Type
5-15P
UPS Input Cord Length (ft.)
8
Recommended Electrical Service
120V
Plug Type
5-15P
Input Current
10A
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
1000
Output Capacity (kVA)
1
Output Capacity (Watts)
900
Output Capacity (kW)
0.9
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Line Mode)
+/- 1%
Output Voltage Regulation (Economy Line Mode)
+/- 1%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable two-outlet load banks
Expandable Runtime Description
Add up to 4 extended battery modules (EBM). Part number BP36RT .
*Note: BP36RT is compatible only with the SU1000RTXLCD2U 2023 UPS design update featured on this page. For previous SU1000RTXLCD2U design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A3960 *Note: 744-A3960 is the replacement battery for the SU1000RTXLCD2U 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU1000RTXLCD2U, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
RPO / ROO
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
(1) Contact closure; (1) RS-232; (1) Slot for SNMP/Web interface; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CAN/CSA-C22.2 No. 107.3 (Canada); UL 1778
Product Compliance
RoHS
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 120V AC
Nominal Input Voltage Description
120V factory default
UPS Input Connection Type
5-15P
UPS Input Cord Length (ft.)
8
Recommended Electrical Service
120V
Plug Type
5-15P
Input Current
12.5A
Power Factor (Input)
0.99
Input Cord Length (ft.)
8
OUTPUT
Output Capacity (VA)
1500
Output Capacity (kVA)
1.5
Output Capacity (Watts)
1350
Output Capacity (kW)
1.35
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Line Mode)
+/- 1%
Output Voltage Regulation (Economy Line Mode)
+/- 1%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable two-outlet load banks
Expandable Runtime Description
Add up to 4 extended battery modules (EBM). Part number BP48RT . *Note: BP48RT is compatible only with the SU1500RTXLCD2U 2023 UPS design update featured on this page. For previous SU1500RTXLCD2U design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A3297 *Note: 744-A3297 is the replacement battery for the SU1500RTXLCD2U 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU1500RTXLCD2U, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
RPO / ROO
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
(1) Contact closure; (1) RS-232; (1) Slot for SNMP/Web interface; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
UL Listed; cUL Listed
Product Compliance
CE (Europe); FCC (USA); REACH; RoHS
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Nominal Input Voltage Description
120V factory default
UPS Input Connection Type
5-15P
UPS Input Cord Length (ft.)
10
Recommended Electrical Service
15A 120V
Input Circuit Breakers
20A
OUTPUT
Output Capacity (VA)
1500
Output Capacity (kVA)
1.50
Output Capacity (Watts)
1350
Output Capacity (kW)
1.35
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V factory-default nominal voltage; Less than 3% THD for linear loads and less than 5% for non-linear computer loads
Frequency Compatibility
50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details
ON LINE MODE: Output frequency is automatically configured to match nominal input frequency on startup; Output matches input frequency when +/-5Hz of nominal; Output is regulated to +/-0.05Hz when input frequency exceeds +/-5Hz of nominal. UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. FREQUENCY REGULATION / CONVERSION MODE: Output is regulated to +/-0.05Hz of selected output frequency input is 40 to 70Hz; UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. BATTERY MODE: Output is regulated to +/-0.05Hz.
Output Voltage Regulation (Line Mode)
+/- 2%
Output Voltage Regulation (Economy Line Mode)
+/- 10%
Output Voltage Regulation (Battery Mode)
+/- 3%
Load Management Receptacles
Two switchable three-outlet 5-15R load banks
Output Capacity Details
ON LINE MODE: Maximum output capacity ratings is reduced to 1215 watts at 115V nominal and 1080 watts at 100V nominal; FREQUENCY REGULATION / CONVERSION MODE: Maximum output ratings are reduced in frequency regulation / conversion mode (127/120V 945 watts / 115V 850 watts / 110V 804 watts / 100V 756 watts)
OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% load for 3 minutes; 150% load for 30 seconds and >150% load for 0.5 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits)
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
4.2 min. (1350w)
Runtime Half Load (min.)
14 min. (675W)
Expandable Runtime
Yes
Expandable Runtime Description
Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software, see manual for details
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning maintains 2% output voltage regulation during brownouts and overvoltages
Overvoltage Correction
Corrects overvoltages to 150V (0-100% load)
Undervoltage Correction
Corrects undervoltages to 100V at full load (90V at 100V nominal)
Severe Undervoltage Correction
Corrects brownouts to 70V (70% load) & 55V (33% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
2 switches control off/on power status and alarm-cancel operation; 2 additional scroll-down and scroll-up / select options enable LCD status viewing and configuration options
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
LED Indicators
7 front panel LEDs indicate line power availability, AC to DC conversion, battery mode operation, inverter mode, eco mode operation, bypass mode operation and AC output status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
570
UPS AC Suppression Response Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
2U
Cooling Method
Fan
Included Mounting Accessory Description
Included 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to 914mm)
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITWM ); 2-4 post front rail rackmount ( UPSHDEARKIT ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 2-9USTAND ); Wallmount ( 2POSTRMKITWM )
Optional Mounting Accessory Notes
Optional 2-9USTAND enables upright tower UPS placement; 2POSTRMKITWM enables wall-mount and 2-post rackmount installation; 4POSTRAILKITWM enables installation in 4-post short-depth racks from 14.5 to 23.5 inches (368 to 597mm); UPSHDEARKIT enables installation in 2 or 4-post racks using front vertical rails only, without rear support
UPS Housing Material
Steel
Minimum Required Rack Depth with External Battery Pack (cm)
65
Minimum Required Rack Depth with External Battery Pack (in.)
25.5
Minimum Required Rack Depth without External Battery Pack (cm)
55
Minimum Required Rack Depth without External Battery Pack (in.)
21.5
Primary UPS Depth (mm)
470
Primary UPS Height (mm)
89
Primary UPS Width (mm)
445
UPS Power Module Dimensions (hwd, in.)
3.50 x 17.50 x 18.50
UPS Power Module Weight (kg)
20.41
UPS Power Module Weight (lbs.)
45
ENVIRONMENTAL
Operating Temperature Range
+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range
+5 to +122 degrees Fahrenheit / -20 to +40 degrees Celsius with batteries; -13 to +131 Fahrenheit / -25 to +55 degrees Celsius without batteries
Relative Humidity
0 to 95%, non-condensing
AC Economy Mode Efficiency Rating (100% Load)
94%
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
559
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
Contact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
Zero (0 milliseconds) in double-conversion mode; 4 milliseconds economy mode
Low Voltage Transfer to Battery Power (Setpoint)
100V at full load (90V full load at 100V nominal setting); 70V at 70% load; 55V at 33% load
High Voltage Transfer to Battery Power (Setpoint)
150V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Remote management; Sine wave output; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks; Schedulable daily hours of economy mode operation
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 120V AC
Nominal Input Voltage Description
120V factory default
UPS Input Connection Type
5-20P
UPS Input Cord Length (ft.)
8
Recommended Electrical Service
120V
Plug Type
5-20P
Input Current
16A
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
2000
Output Capacity (kVA)
2
Output Capacity (Watts)
1800
Output Capacity (kW)
1.8
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Line Mode)
+/- 1%
Output Voltage Regulation (Economy Line Mode)
+/- 1%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable two-outlet load banks
Expandable Runtime Description
Add up to 4 extended battery modules (EBM). Part number BP72RT . *Note: BP72RT is compatible only with the SU2200RTXLCDN 2023 UPS design update featured on this page. For previous SU2200RTXLCDN design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A3121 *Note: 744-A3121 is the replacement battery for the SU2200RTXLCDN 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU2200RTXLCD2U , please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
RPO / ROO
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Network Monitoring Port Description
Included WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management card included
Communications Interface
(1) Contact closure; (1) Included network card; (1) RS-232; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
UL Listed; cUL Listed
Product Compliance
CE (Europe); FCC (USA); REACH; RoHS
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
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