Eaton
10000 Woodward Avenue
Woodridge, Illinois 60517
+1 773-869-1776
+1 (773) 869-1329
cpdipresaleshelp@eaton.com
United States
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Product Status Discontinued on 3/15/2021

Overview

Tripp Lite's INTERNETOFFICE500 standby UPS system offers surge suppression and long-lasting battery support for personal computers, internetworking equipment and other sensitive electronics. Internal UPS circuits support entry-level PC systems for up to 30 minutes during power failures and brownouts so that connected equipment can be shut down without data loss. Offers complete desktop power protection in an attractive gray tower configuration. Includes 3 battery-supported outlets for computer, monitor and one vital system peripheral, plus 3 additional surge suppression-only outlets for printers and other system accessories not requiring battery support. USB port enables optional unattended system shutdown without data loss in case of extended power failure; cable included. PowerAlert software available via FREE download. Built-in TEL/DSL or ethernet line surge suppression protects connected equipment from damaging surges. Built-in audible alarm and 3 front-panel LEDs indicate line power status, battery power status and battery low/replace status. 500VA/280W power handling ability supports entry-level PCs, network workstations, point-of-sale equipment, small business phone systems, audio/video equipment and home theater systems. Offers 4.6 min. battery runtime with a full load of 500VA and 14.8 min. with a half load of 250VA. Supports user battery replacement via built-in access panel. $150,000 connected equipment insurance (USA, Puerto Rico, & Canada only).

Features

  • INTERNETOFFICE500 standby UPS system offers UPS battery support, plus complete AC and tel/Ethernet modem line surge suppression
  • Supports entry level PC systems for up to 30 min. during brownouts and power failures, enabling safe system shutdown
  • Supports a max load of 500VA/280W for 4.6 min.
  • Supports a half load of 250VA/140W for 14.8 min.
  • Supplies battery-derived AC output during brownouts starting at 99V and overvoltages starting at 147V; user adjustment allows fine tuning of brownout response to any setting from 83V to 99V
  • Attractive gray tower configuration
  • Includes 3 battery-supported outlets, 3 surge suppression-only outlets and 6-ft. AC line cord (all NEMA 5-15)
  • USB port enables data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from tripplite.eaton.com/products/power-alert
  • HID-compliant USB port also enables integration with built-in power management and auto shutdown features of Windows and Mac OS X
  • Supports Tripp Lite's WatchDog software application to restore unresponsive programs by automatically restarting them and rebooting completely locked computers by automatically switching UPS power off and back on again
  • Dataline suppression jacks protect a single dialup phone/DSL line or network Ethernet line connection
  • Audible alarm and 3 front-panel LEDs indicate line power, battery power and battery low/replace status
  • 500VA/280W power handling ability supports a variety of computer, internetworking, telecom and consumer electronics equipment
  • Supports user battery replacement via built-in access panel
  • Optional PDUB15 bypass PDU enables hot-swappable UPS replacement with no disruption to connected equipment
  • Compatible with 120V/60Hz applications for USA, Canada, Mexico and more
  • $150,000connected equipment insurance (USA, Puerto Rico, & Canada only)

Package Includes

  • INTERNETOFFICE500 UPS System
  • USB cable
  • Phone cable
  • Instruction manual
RoHS compliant

Specifications

OVERVIEW
UPC Code037332032706
UPS TypeStandby
INPUT
Input PhaseSingle-Phase
Rated input current (Maximum Load)10A
Nominal Input Voltage(s) Supported120V AC
UPS Input Connection Type5-15P; Right-Angled
UPS Input Cord Length (ft.)6
Recommended Electrical Service15A 120V
OUTPUT
Output Capacity (VA)500
Output Capacity (Watts)280
Nominal Voltage Details115v nominal output in battery mode
Frequency Compatibility60 Hz
Output Voltage Regulation (Battery Mode)+/- 5%
UPS Output Receptacles (Surge Suppression Only)3 UPS outlets, 3 surge-only outlets
Hot-Swap PDU optionsPDUB15 (2U / 8 5-15R outlets)
Output AC Waveform (AC Mode)Sine wave
Output AC Waveform (Battery Mode)PWM sine wave
Nominal Output Voltage(s) Supported110V; 115V; 120V
Output Receptacles(6) 5-15R
BATTERY
Runtime Full Load (min.)  4.6 min. (280w)
Runtime Half Load (min.)  14.8 min. (140w)
DC System Voltage (VDC)12
Battery AccessBattery access door
Internal UPS Replacement Battery Cartridge RBC51 
Battery Replacement DescriptionHot-swappable, user replaceable batteries
USER INTERFACE, ALERTS & CONTROLS
Switches2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel OperationPower-fail alarm can be silenced using alarm-cancel switch; once silenced, alarm will re-sound to indicate low-battery status
Audible AlarmAudible alarm indicates power-failure and low-battery conditions
LED Indicators3 LEDs indicate line power, battery power and battery low/replace status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating480
UPS AC Suppression Response TimeInstantaneous
UPS Dataline Suppression1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
EMI / RFI AC Noise Suppression  Yes
AC Suppression Joule Rating  480
AC Suppression Response Time  Instantaneous
PHYSICAL
Primary Form FactorTower
Installation Form Factors Supported with Included AccessoriesTower
Installation Form Factors Supported with Optional AccessoriesWallmount ( UPSWM  - tower mounting kit)
Primary UPS Depth (mm)178
Primary UPS Height (mm)216
Primary UPS Width (mm)132
Shipping Dimensions (hwd / in.)9.25 x 8.10 x 11.90
Shipping Weight (lbs.)13.40
UPS Housing MaterialPVC
UPS Power Module Dimensions (hwd, in.)8.5 x 5.2 x 7
UPS Power Module Weight (kg)6.35
UPS Power Module Weight (lbs.)14
ENVIRONMENTAL
Operating Temperature Range+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  68
AC Mode Efficiency Rating (100% Load)94%
COMMUNICATIONS
PowerAlert SoftwareFor local monitoring via the UPS’s built-in USB port, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications CableUSB interface cable included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
Network UPS Tools (NUT) CompatibilityNUT compatible. See the full list of Tripp Lite NUT compatible UPS systems at https://www.networkupstools.org/stable-hcl.html?manufacturer=Tripp Lite
Communications InterfaceUSB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time  2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)99V (adjustable to 83V via potentiometer)
High Voltage Transfer to Battery Power (Setpoint)176 (adjustable to 147 via potentiometer)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Hot swappable batteries
Green Energy-Saving FeaturesGreater than 95% efficiency - GREEN UPS
APPLICATIONS
UPS ApplicationsComputer/Peripherals
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)3-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico)$150,000 Ultimate Lifetime Insurance 

Questions & Answers

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.