SmartOnline 200-240V 12kVA 10.8kW Double-Conversion UPS, N+1, 8U, Extended Run, Network Card Slot, USB, DB9, Bypass, Hardwire
- 12kVA / 12,000VA / 10,800 watt on-line double-conversion 8U rack/tower UPS
- 200/208/220/230/240V +/-2% 50/60Hz output
- Hot-swap power & battery modules, N+1 fault tolerance at loads up to 6kVA
- USB, RS232, EPO ports, Slot for Network Management Card options
- Front panel LEDs, Detailed LCD monitoring and control screen
- Expandable runtime with optional external battery packs
- 2-year limited warranty
SU12KRT4UHW

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Overview
Features
- Tripp Lite SU12KRT4UHW 12kVA, 12,000VA / 10,800 watt on-line, double-conversion UPS system in 8U total rack/tower configuration
- Unique configuration offers 12kVA non-redundant operation and automatic N+1 redundancy at load levels of 6kVA and under
- Included Parallel PDU with manual bypass switch enables hot-swap replacement of power modules at any supported load level
- Hardwire input and output connections
- Maintains sine wave output within 2% of selectable 200/208/220/230/240V nominal
- Supports 50/60Hz operation for worldwide frequency compatibility
- Expandable runtime with optional external battery packs
- Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software (see manual)
- Intelligent battery management system with temperature-compensated charging extends battery life
- Battery independent restart ensures automatic UPS power-up after lengthy power outages, even with expired batteries
- Compatible with Tripp Lite UPS management card options TLNETCARD, WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD
- Optional RELAYIOMINI interface modules available (requires removal of USB interface module)
- Applications utilizing the optional network communications card require two compatible card accessories (install one per included power module)
- HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X
- USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from www.tripplite.com/poweralert
- Optional 2POSTRMKITHD supports installation in 2 post 19 inch racks (2 required)
- Optional 2-9USTAND supports upright tower placement (1 required)
- Supports Emergency Power Off (EPO) via built-in interface
- Front panel LEDs and LCD readout with scroll controls
- LED / LCD display panel rotates for viewing in rackmount or tower configurations
- External battery packs are field replaceable and hot swappable
- Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating)
- $250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only)
Specifications
OVERVIEW
UPC Code | 037332157119 |
UPS Type | On-Line |
INPUT
Rated input current (Maximum Load) | 63.8A (200V), 61.2A (208V), 58A (220V), 55.4A (230V), 53.2A (240V) |
Nominal Input Voltage(s) Supported | 200V AC; 208V AC; 220V AC; 230V AC; 240V AC |
UPS Input Connection Type | Hardwire |
UPS Input Connection Description | Supports North American 208/240V input (L1,L2,G) and International 230/220/240V (L,N,PE) input wiring |
Recommended Electrical Service | 70A |
Input Phase | Single-Phase |
OUTPUT
Output Volt Amp Capacity (VA) | 12000 |
Output kVA Capacity (kVA) | 12 |
Output Watt Capacity (Watts) | 10800 |
Output kW Capacity (kW) | 10.8 |
Output Capacity Details | Supports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power; Double conversion mode is automatically restored as load levels are reduced to 95% or less |
Power Factor | 0,9 |
Crest Factor | 3:1 |
Nominal Voltage Details | Voltage selection via front panel LCD interface |
Frequency Compatibility | 50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion |
Frequency Compatibility Details | Output frequency matches input nominal on startup; Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating) |
Output Voltage Regulation (Line Mode) | +/- 2% |
Output Voltage Regulation (Battery Mode) | +/- 2% |
Output Receptacle Details | Supports North American 208/240V* output (L1,L2,G) and International 230/220/240V (L,N,PE) hardwire output; *For 120V output with 208/240V (L1,L2,G) input wiring, use optional SU6000XFMR2U transformer |
Output AC Waveform (AC Mode) | Pure Sine wave |
Output AC Waveform (Battery Mode) | Pure Sine wave |
Nominal Output Voltage(s) Supported | 200V; 208V; 220V; 230V; 240V |
Output Receptacles | Hardwire |
Individually Controllable Load Banks | No |
BATTERY
Battery Type | Valve Regulated Lead Acid (VRLA) |
Full Load Runtime (min.) | 2 minutes (10,800 watts) |
Half Load Runtime (min.) | 8.5 minutes (5400 watts) |
Expandable Battery Runtime | Runtime is expandable with external battery packs |
Expandable Runtime | Yes |
Expandable Runtime Description | For best results, add external batteries in multiples of two so that both included 6kVA power modules have an equal number and type of connected battery packs |
External Battery Pack Compatibility | BP192V12-3U ; BP192V787C-1PH |
DC System Voltage (VDC) | 192 |
Battery Recharge Rate (Included Batteries) | Less than 6 hours from 10% to 90% (typical, full load discharge) |
Battery Access | Front panel battery access door |
Internal UPS Replacement Battery Cartridge | Each of the two included 6kVA power modules contain one RBC5-192 internal replacement battery cartridge |
Battery Replacement Description | Hot-swappable, user replaceable internal battery cartridges and external battery packs |
VOLTAGE REGULATION
Voltage Regulation Description | +/-2% output voltage regulation in standard online, double-conversion mode |
Overvoltage Correction | Corrects overvoltages as high as 300V (<90% load) and 280V (full load) |
Undervoltage Correction | Corrects undervoltages as low as 100 (<50% load) and 155V (full load); derates linearly |
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display | Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats (see manual) |
Switches | Includes main power off/on switch, plus 2 switches to set and execute scrollable LCD functions. A manual bypass switch featured on the detachable PDU allows for complete removal of the UPS during routine maintenance without disrupting power to connected loads |
Alarm Cancel Operation | Alarm cancel switch |
Audible Alarm | Unique audible alarms for all major UPS, environmental and power conditions (see manual) |
LED Indicators | 6 LEDs indicate line power, online mode, bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options |
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating | 2595 |
UPS AC Suppression Response Time | Instantaneous |
EMI / RFI AC Noise Suppression | Yes |
PHYSICAL
Cooling Method | Fans |
Included Mounting Accessory Description | Includes 4 post mounting accessories for each included component |
Installation Form Factors Supported with Included Accessories | 4 post 19 inch rackmount |
Installation Form Factors Supported with Optional Accessories | 2 post rackmount ( 2POSTRMKITHD ); Tower ( 2-9USTAND ) |
Maximum Device Depth (in.) | 24 |
Minimum Required Rack Depth (inches) | 35.2 |
Optional Mounting Accessory Notes | Qty 2 2POSTRMKITHD required for 2 post rackmount installation of all included components |
Primary Form Factor | Rackmount |
Primary UPS Depth (mm) | 526 |
Primary UPS Height (mm) | 174 |
Primary UPS Width (mm) | 445 |
Rack Height | 8U |
Shipping Dimensions (hwd / in.) | 41.00 x 24.00 x 34.00 |
Shipping Weight (lbs.) | 342.00 |
Unit Dimension Details | Includes two 4U UPS/power modules plus SUPDMB12HW detachable parallel bypass PDU; UPS Power Module Dimensions are for one of the two included UPS/power modules; MAXIMUM DEVICE DEPTH specification refers to the whole UPS installed depth with bypass PDU installed |
UPS Housing Material | Steel |
UPS Power Module Dimensions (hwd, in.) | 6.85 x 17.5 x 20.7 |
UPS Power Module Weight (kg) | 48.99 |
UPS Power Module Weight (lbs.) | 108 |
ENVIRONMENTAL
Operating Temperature Range | +32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius. |
Storage Temperature Range | +5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius. |
Relative Humidity | 0 to 95%, non-condensing |
AC Mode BTU / Hr. (Full Load) | 3534 |
Battery Mode BTU / Hr. (Full Load) | 4558 |
AC Mode Efficiency Rating (100% Load) | 90% |
Operating Elevation (ft.) | up to 6500 ft. |
Audible Noise | 60 dBA at front side 1 meter |
Operating Elevation (m) | 0-2000m |
COMMUNICATIONS
Network Management Cards | SNMPWEBCARD ; TLNETCARD ; WEBCARDLX ; MODBUSCARD ; RELAYIOCARD |
Network Monitoring Port Description | Applications utilizing any supported network management card option, require the use of two network cards of the same-model (install one card per included UPS power module); RELAYIOMINI installation requires removal of panel containing USB ports on each included UPS power module |
PowerAlert Software | For local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at http://www.tripplite.com/poweralert |
Communications Cable | USB, DB9 serial and EPO cables included |
WatchDog Compatibility | Yes |
Communications Interface | DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled) |
LINE / BATTERY TRANSFER
Transfer Time | No transfer time (0 ms.) in online, double-conversion mode |
Low Voltage Transfer to Battery Power (Setpoint) | 156V (full load) / 100V (50% load or less, derates linearly) |
High Voltage Transfer to Battery Power (Setpoint) | 280V (full load) / 300V (90% load or less) |
SPECIAL FEATURES
Cold Start (Startup in Battery Mode During a Power Failure) | Cold-start operation supported |
High Availability UPS Features | Auto Probe Monitoring (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot swappable UPS power module; Hot swappable batteries; Manual bypass switch; N+1 Redundant up to 50% capacity; On-Line/Double-Conversion; Remote management; Sine wave output; Zero transfer time |
Green Energy-Saving Features | Support for daily startup and shutoff |
STANDARDS & COMPLIANCE
UPS Certifications | Tested to UL1778 (USA); Tested to CSA (Canada); Meets FCC Part 15 Category A (EMI); ROHS (Restriction of Hazardous Substances) |
Certification Details | IEC 61000-4-5 1995 B Surge Immunity |
WARRANTY
Product Warranty Period (Worldwide) | 2-year limited warranty |
Frequently Asked Questions
Additional FAQs may be available on the SU12KRT4UHW model support page.

Related Products
UPS Battery Packs
Model Number | Description | |
---|---|---|
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BP192V12-3U | External 192V 3U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP192V12-3U) |
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BP192V787C-1PH | External 192V Battery Pack For SU5000RT4U, SU6000RT4U & SU8000RT4U - Tower, TAA |
UPS Replacement Batteries
Model Number | Description | |
---|---|---|
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RBC5-192 | 4U UPS Replacement 192VDC Battery Cartridge (1 set of 16) for select Tripp Lite SmartOnline UPS |
UPS Accessories
Model Number | Description | |
---|---|---|
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2-9USTAND | 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems |
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2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 3U and Larger UPS, Transformer and Battery Pack Components |
Management Hardware
Model Number | Description | |
---|---|---|
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MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control |
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RELAYIOCARD | Programmable Relay I/O Card |
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RELAYIOMINI | 3 Relay I/O Mini-module |
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SNMPWEBCARD | SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems |
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TLNETCARD | SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems |
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WEBCARDLX | Web Management Accessory Card |
Services
Unpacking & Assembly
Part Number | Description |
---|---|
W07-BIN | Regular Business Hours Installation of 12 to 20kVA Single-Phase UPS Suites |
W07-EIN | Non-Business Hours Installation of 12 to 20kVA Single-Phase UPS Suites |
Commissioning Services
Part Number | Description |
---|---|
W07-BW0 | 208V UPS Start-Up Service (12-20KRT), Regular Hours, 350 mi. range - excludes on-site warranty service |
W07-BW1-1BD | 208V UPS Start-Up Service (10-20KRT), Regular Hours, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty |
W07-BW2-1BD | 208V UPS Start-Up Service (10-20KRT), Regular Hours, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty |
W07-BW3-1BD | 208V UPS Start-Up Service (10-20KRT), Evening/Weekend, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty |
W07-EW0 | 208V UPS Start-Up Service (12-20KRT), Evening/Weekend, within the US (lower 48 states) - excludes on-site warranty service |
W07-EW1-1BD | 208V UPS Start-Up Service (12-20KRT), Weekend/Evening, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty |
W07-EW2-1BD | 208V UPS Start-Up Service (12-20KRT), Evening/Weekend, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty |
W07-EW3-1BD | 208V UPS Start-Up Service (12-20KRT), Evening/Weekend, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty |
Preventive Maintenance
Part Number | Description |
---|---|
W07-PMB1 | Preventive Maintenance, Select 10-20 kVA Parallel UPS, USA, Normal Business Hours |
W07-PME1 | Preventive Maintenance, Select 10-20 kVA Parallel UPS, USA, Outside Business Hours |
W07D-PMB1 | Preventive Maintenance, Select 10-20 kVA Parallel UPS, 2-Unit Minimum, USA, Normal Business Hours |
W07D-PME1 | Preventive Maintenance, Select 10-20 kVA Parallel UPS, 2-Unit Minimum, USA, Outside Business Hours |
Extended Warranty
Part Number | Description |
---|---|
WEXT1T | 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable |
WEXT2T | 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable |
WEXT3T | 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable |
Resources & Downloads
Documentation
Product Literature
Declarations of Conformity
Case Studies
Useful Web Pages
Product Videos
- New Auto-Probe Feature on UPS Systems and PDUs
https://www.tripplite.com/video/new-auto-probe-feature-on-ups-systems-and-pdus/842795 - The Need for Hot-Swappable UPS Systems Demo
https://www.tripplite.com/video/the-need-for-hot-swappable-ups-systems-demo/45731
Product Images
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