Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1774
+1 (773) 869-1329
presaleshelp@tripplite.com

SmartOnline 208/240V 20kVA 18kW Double-Conversion UPS, N+1, 12U, Network Card Slot, USB, DB9, Bypass Switch, L6-20R


  • 20kVA / 20,000VA / 18,000W on-line double-conversion UPS; 0.9 power factor
  • 200/208/220/230/240V 50/60Hz output
  • Hot-swap power and battery modules, N+1 fault tolerance at loads up to 10kVA
  • USB, RS232 & EPO ports; slot for network management card options
  • Front panel LEDs with detailed LCD monitoring and control screen
  • Expandable runtime with optional external battery packs
  • Hardwire input (3 wire); L6-20R and L6-30R outlets
  • 2-year limited warranty

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Tripp Lite Part Number

SU20KRT8

Extended Warranty Options
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Overview

Tripp Lite SU20KRT8 20,000VA / 20kVA / 18,000 watt online, double-conversion UPS system offers complete power protection for critical server, network and telecommunications equipment in a 12U rack/tower configuration. This system delivers complete N+1 redundancy when used at loads up to 10kVA, and non-redundant operation at loads between 10 and 20kVA. Fault-tolerant auto-bypass prevents unexpected service interruptions during UPS overload or internal fault conditions. Included parallel PDU with manual bypass switching enables hot-swappable replacement of all major UPS system components in both N+1 and combined operating modes. Enhanced availability, fault tolerance and simple hot-swap replacement options make this UPS ideal for advanced networking applications in data centers, computer rooms, network closets and rugged industrial locations.

Features

  • Tripp Lite SU20KRT8 20kVA, 20,000VA / 18,000 watt on-line, double-conversion UPS system in 12U total rack/tower configuration
  • Unique configuration offers 20kVA non-redundant operation and automatic N+1 redundancy at load levels of 10kVA and under
  • Included Parallel PDU with manual bypass switch enables hot-swap replacement of power modules at any supported load level
  • Hardwire input; 8 L6-20R & 2 L6-30R outlets
  • Maintains full-time sine wave output within 2% of selectable 200/208/220/230/240V nominal
  • Supports 50/60Hz operation for worldwide frequency compatibility
  • Compatible with Tripp Lite UPS management card options TLNETCARD, WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD (NOTE: Applications utilizing any supported network management card option, require the installation of two of the same model network card – install one card per included UPS power module)
  • Expandable runtime with optional external battery packs
  • Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software (see manual)
  • Battery independent restart ensures automatic UPS power-up after lengthy power outages, even with expired batteries
  • Intelligent battery management system with temperature-compensated charging extends battery life
  • HID-compliant USB interface
  • USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from www.tripplite.com/poweralert
  • Optional 2POSTRMKITHD supports installation in 2 post 19 inch racks (4 required)
  • Optional 2-9USTAND supports upright tower placement (2 required)
  • Supports Emergency Power Off (EPO) via built-in interface
  • Front panel LEDs and LCD readout with scroll controls
  • LED / LCD display panel rotates for viewing in rackmount or tower configurations
  • External battery packs are field replaceable and hot swappable
  • Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating)

Package Includes

  • Two SU10000RT3UPM UPS power modules
  • Two BP240V10RT3U battery packs
  • SUPDMB20K8 PDU with Bypass switch
  • 4-post rackmount installation kit
  • PowerAlert software and complete cabling
Cisco compatible RoHS compliant VMware ready application

Specifications

OVERVIEW
UPC Code037332170194
UPS TypeOn-Line
INPUT
Rated input current (Maximum Load)112.2A (200V), 108A (208V), 93.6A (240V)
Nominal Input Voltage(s) Supported200V AC; 208V AC; 240V AC
UPS Input Connection TypeHardwire
UPS Input Connection Description3 wire single phase input (L1, L2, G)
Recommended Electrical Service125A @ 200V, 208V, or 240V (L1, L2, G)
Input PhaseSingle-Phase
OUTPUT
Output Volt Amp Capacity (VA)20000
Output kVA Capacity (kVA)20
Output Watt Capacity (Watts)18000
Output kW Capacity (kW)18
Output Capacity DetailsSupports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power; Double conversion mode is automatically restored as load levels are reduced to 95% or less
Power Factor  0.9
Crest Factor  3:1
Nominal Voltage DetailsVoltage selection via front panel LCD interface
Frequency Compatibility50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility DetailsOutput frequency matches input nominal on startup; Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating)
Output Voltage Regulation (Line Mode)+/- 2%
Output Voltage Regulation (Battery Mode)+/- 2%
Output Circuit Breakers8 20A breakers protect one L6-20R outlet each, 2 30A breakers protect one L6-30R outlet each
Output AC Waveform (AC Mode)Pure Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported200V; 208V; 240V
Output Receptacles(8) L6-20R; (2) L6-30R
Individually Controllable Load Banks  No
BATTERY
Battery TypeValve Regulated Lead Acid (VRLA)
Full Load Runtime (min.)  4.3 minutes (18,000 watts)
Half Load Runtime (min.)  12.5 minutes (9000 watts)
Expandable Battery RuntimeRuntime is expandable with external battery packs
Expandable RuntimeYes
Expandable Runtime DescriptionFor best results, add external batteries in multiples of two so that both included 10kVA power modules have an equal number and type of connected battery packs
External Battery Pack Compatibility   BP240V10RT3U ;  BP240V787C-1PH 
DC System Voltage (VDC)240
Battery Recharge Rate (Included Batteries)Less than 6 hours from 10% to 90% (typical, full load discharge)
Battery Replacement DescriptionHot-swappable, user replaceable external battery packs
VOLTAGE REGULATION
Voltage Regulation Description2% output voltage regulation in standard online, double-conversion mode
Overvoltage Correction  Corrects overvoltages up to 300V
Undervoltage Correction  Corrects undervoltages as low as 100V
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD DisplaySelectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats; LCD Display supports ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH and PORTUGUESE (see manual)
Switches2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and execute scrolling LCD functions; bundled PDU includes bypass switch to enable hot-swap UPS power module replacement
Alarm Cancel OperationAlarm cancel switch
Audible AlarmUnique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators6 LEDs indicate line power, online mode, bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating2565
UPS AC Suppression Response TimeInstantaneous
EMI / RFI AC Noise Suppression  Yes
PHYSICAL
Cooling MethodFans
Included Battery Pack Dimensions (hwd / in.)5.25 x 17.5 x 25
Included Battery Pack Weight (lbs.)158.7
Included Mounting Accessory Description4 sets of adjustable 4 post rack rails included (one for each included 3U module)
Installation Form Factors Supported with Included Accessories4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories2 post rackmount ( 2POSTRMKITHD ); Tower ( 2-9USTAND )
Maximum Device Depth (in.)32.5
Minimum Required Rack Depth (inches)38
Optional Mounting Accessory NotesQty 4  2POSTRMKITHD  required; Qty 2  2-9USTAND  required
Primary Form FactorRackmount
Primary UPS Depth (mm)656
Primary UPS Height (mm)131
Primary UPS Width (mm)445
Rack Height12U
Shipping Dimensions (hwd / in.)36.00 x 40.25 x 51.00
Shipping Weight (lbs.)601.00
Unit Dimension DetailsIncludes 2 SU10000RT3UPM UPS/Power modules, 2 BP240V10RT3U Battery packs and SUPDMB20K8 parallel bypass PDU; Listed weights and dimensions for UPS/Power module and Included battery pack each refer to a single unit; MAXIMUM DEVICE DEPTH specification refers to the whole UPS installed depth with parallel bypass PDU installed
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)5.14 x 17.5 x 25.82
UPS Power Module Weight (kg)20.00
UPS Power Module Weight (lbs.)44.1
ENVIRONMENTAL
Operating Temperature Range+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  6830
Battery Mode BTU / Hr. (Full Load)  9185
AC Mode Efficiency Rating (100% Load)90%
Operating Elevation (ft.)0-3000m (0 to 10,000 ft.)
Audible Noise60 dBA at front side 1 meter
Operating Elevation (m)0-3000 m
COMMUNICATIONS
Network Management Cards SNMPWEBCARD ;  TLNETCARD ;  WEBCARDLX ;  MODBUSCARD ;  RELAYIOCARD 
Network Monitoring Port DescriptionApplications utilizing any supported network management card option, require the installation of two of the same model network card – install one card per included UPS power module; RELAYIOMINI installation requires removal of panel containing USB ports on each included UPS power module
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at http://www.tripplite.com/poweralert
Communications CableUSB, DB9 serial and EPO cables included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
Communications InterfaceDB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time  No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)100V
High Voltage Transfer to Battery Power (Setpoint)300V
SPECIAL FEATURES
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Automatic inverter bypass; Hot swappable UPS power module; Hot swappable batteries; Manual bypass switch; Auto Probe Monitoring (requires WEBCARDLX); Zero transfer time; On-Line/Double-Conversion
Green Energy-Saving FeaturesSupport for daily startup and shutoff
STANDARDS & COMPLIANCE
UPS CertificationsTested to UL1778 (USA); Tested to CSA (Canada); Meets FCC Part 15 Category A (EMI); ROHS (Restriction of Hazardous Substances)
Certification DetailsIEC 61000-4-5 1995 B Surge Immunity
WARRANTY
Product Warranty Period (Worldwide)2-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico)$250,000 Ultimate Lifetime Insurance 

Frequently Asked Questions

In Economy Mode, the UPS increases efficiency by implementing dynamic double conversion, which means it suspends or resumes double conversion automatically as the quality of input power changes. For a full explanation of Economy Mode, click here
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Additional FAQs may be available on the SU20KRT8 model support page.

Accessories

UPS Battery Packs

  Model Number Description
External 240V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP240V10RT3U) BP240V10RT3U BP240V10RT3U External 240V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP240V10RT3U)
External 240V Tower Battery Pack for use with select Tripp Lite UPS Systems (BP240V787C-1PH) BP240V787C-1PH BP240V787C-1PH External 240V Tower Battery Pack for use with select Tripp Lite UPS Systems (BP240V787C-1PH)

UPS Accessories

  Model Number Description
2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2-Post Rack-Mount Installation Kit of 3U and Larger UPS, Transformer and Battery Pack Components 2POSTRMKITHD 2POSTRMKITHD 2-Post Rack-Mount Installation Kit of 3U and Larger UPS, Transformer and Battery Pack Components

Power Distribution Units (PDUs)

  Model Number Description
3.2-3.8kW Single-Phase Metered PDU, 200-240V (8 C13 & 2 C19), C20 / L6-20P Adapter, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA PDUMH20HV PDUMH20HV 3.2-3.8kW Single-Phase Metered PDU, 200-240V (8 C13 & 2 C19), C20 / L6-20P Adapter, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA

Power Cords

  Model Number Description
Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 6 ft. (1.83 m), Black P040-006 P040-006 Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 6 ft. (1.83 m), Black
Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 10 ft. (3.05 m), Black P040-010 P040-010 Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 10 ft. (3.05 m), Black
Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 14 ft. (4.27 m), Black P040-014 P040-014 Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 14 ft. (4.27 m), Black

Management Hardware

  Model Number Description
MODBUS Management Accessory Card for UPS Remote Monitoring and Control MODBUSCARD MODBUSCARD MODBUS Management Accessory Card for UPS Remote Monitoring and Control
Programmable Relay I/O Card RELAYIOCARD RELAYIOCARD Programmable Relay I/O Card
3 Relay I/O Mini-module RELAYIOMINI RELAYIOMINI 3 Relay I/O Mini-module
SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems SNMPWEBCARD SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems TLNETCARD TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
Web Management Accessory Card WEBCARDLX WEBCARDLX Web Management Accessory Card

Services

Unpacking & Assembly

Part Number Description
W07-BIN Regular Business Hours Installation of 12 to 20kVA Single-Phase UPS Suites
W07-EIN Non-Business Hours Installation of 12 to 20kVA Single-Phase UPS Suites

Commissioning Services

Part Number Description
W07-BW0 208V UPS Start-Up Service (12-20KRT), Regular Hours, 350 mi. range - excludes on-site warranty service
W07-BW1-1BD 208V UPS Start-Up Service (10-20KRT), Regular Hours, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty
W07-BW2-1BD 208V UPS Start-Up Service (10-20KRT), Regular Hours, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty
W07-BW3-1BD 208V UPS Start-Up Service (10-20KRT), Evening/Weekend, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty
W07-EW0 208V UPS Start-Up Service (12-20KRT), Evening/Weekend, within the US (lower 48 states) - excludes on-site warranty service
W07-EW1-1BD 208V UPS Start-Up Service (12-20KRT), Weekend/Evening, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty
W07-EW2-1BD 208V UPS Start-Up Service (12-20KRT), Evening/Weekend, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty
W07-EW3-1BD 208V UPS Start-Up Service (12-20KRT), Evening/Weekend, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty

Preventive Maintenance

Part Number Description
W07-PMB1 Preventive Maintenance, Select 10-20 kVA Parallel UPS, USA, Normal Business Hours
W07-PME1 Preventive Maintenance, Select 10-20 kVA Parallel UPS, USA, Outside Business Hours
W07D-PMB1 Preventive Maintenance, Select 10-20 kVA Parallel UPS, 2-Unit Minimum, USA, Normal Business Hours
W07D-PME1 Preventive Maintenance, Select 10-20 kVA Parallel UPS, 2-Unit Minimum, USA, Outside Business Hours

Extended Warranty

Part Number Description
WEXT1V 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2V 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT3V 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1774 or email presaleshelp@tripplite.com.