Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

SmartOnline 240 & 120V 20kVA 18kW Double-Conversion UPS in 25U enclosure, Pre-installed Network Card, USB, DB9, Bypass, Hardwire

Model Number: SU20KRTHWTFASSM


  •  20kVA / 20,000VA / 18,000W on-line double-conversion UPS; 0.9 power factor; Extended runtime
  • 16U configuration built into a 25U rack enclosure; 9 open rack-spaces for battery packs or other network items
  • Hot-swappable power and battery modules; Maintenance bypass switch; N+1 fault tolerance is available at loads up to 50%
  • USB, RS232 & EPO ports; Pre-installed network management card interface
  • Hardwire 240V 60Hz (3 wire) input; 240 & 120V 60Hz hardwire output

  • 2-year limited warranty
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Overview

Tripp Lite SU20KRTHWTFASSM 20,000VA / 20kVA / 18,000 watt online, double-conversion UPS system offers complete power protection for critical server, network and telecommunications equipment in a 16U rack/tower configuration pre-assembled into a Tripp Lite 25U rack enclosure. This system delivers complete N+1 redundancy when used at loads up to 50%, and non-redundant operation at loads between 50 and 100%. Fault-tolerant auto-bypass prevents unexpected service interruptions during UPS overload or internal fault conditions. Included parallel PDU with manual bypass switching enables hot-swappable replacement of all major UPS system components in both N+1 and combined operating modes. Enhanced availability, fault tolerance and simple hot-swap replacement options make this UPS ideal for advanced networking applications in data centers, computer rooms, network closets and rugged industrial locations.

Features

  • Tripp Lite SU20KRTHWTFASSM 20kVA, 20,000VA / 18,000 watt on-line, double-conversion UPS system in a 16U total rack/tower configuration (max output de-rates to 18kVA / 16kW when operated at 208V nominal input voltage)
  • Pre-built into a 25U SmartRack enclosure with 6U of open rack space able to accommodate two optional additional BP240V10RT3U external battery packs
  • Offers enhanced fault-tolerance and reliability with N+1 configuration support and hot-swappable whole UPS replacement options
  • Unique configuration ties input, output and data connections of two standard 10kVA UPS systems via detachable parallel PDU to offer 20kVA non-redundant operation and automatic N+1 redundancy at load levels of 50% and lower
  • Included Parallel PDU with manual bypass switching enables hot-swappable replacement of either power module at any supported load level, with no interruption to connected equipment
  • Hardwire input and output connections
  • Fault tolerant electronic bypass maintains utility output during a variety of UPS fault conditions
  • Full-time active power conditioning provides clean, continuous dual-conversion AC output free of voltage fluctuations, power interruptions and line noise
  • Double-conversion operation converts raw input from AC to DC, then resynthesizes output power back to perfect sine wave AC with enhanced protection from harmonic distortion, fast electrical impulses and other hard-to-solve power problems not addressed by other UPS types
  • Maintains full-time sine wave output within 2% of 240/120V nominal at 60Hz during brownouts as low 100V and overvoltages as high as 300V
  • Expandable runtime is supported with optional BP240V10RT3U; BP240V787C-1PH external battery packs
  • Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software (see manual)
  • Intelligent battery management system with temperature-compensated charging extends battery life
  • Battery independent restart ensures automatic UPS power-up without user interaction after lengthy power outages, even when batteries are expired and require replacement
  • Rack / tower configuration installs in 16 total rack spaces (16U)
  • USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from www.tripplite.com/poweralert
  • HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X
  • Pre-installed Network Management Card (one per 10kVA power module) offers communications and control via secure remote web and network interfaces
  • Supports Emergency Power Off (EPO) via built-in interface
  • Front panel LEDs and LCD readout with scroll controls and password option supports visual monitoring of all major UPS functions and advanced UPS settings for charge level, nominal voltage selection, frequency conversion and other operational parameters
  • LED / LCD display panel rotates for viewing in rackmount or tower configurations
  • Network-grade AC surge and noise suppression
  • Industrial mode option (factory preset) enables supports high current startup loads by momentarily switching to bypass mode in response to short duration overload conditions
  • External battery packs are field replaceable and hot swappable
  • $250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only)

Package Includes

  • Two SU10000RT3UPM UPS power modules
  • Two BP240V10RT3U battery packs
  • One SU20KXFMRT4U 120V transformer
  • SUPDMB20KHW parallel PDU with Bypass switch
  • Pre-installed in a Tripp Lite 25U rack enclosure
  • USB, DB9 and EPO cables
Cisco compatible RoHS compliant VMware ready application

Specifications

OVERVIEW
UPC Code037332180896
UPS TypeOn-Line
OUTPUT
Output Volt Amp Capacity (VA)20000
Output kVA Capacity (kVA)20
Output Watt Capacity (Watts)18000
Output kW Capacity (kW)18
Power Factor  0.9
Crest Factor  3:1
Nominal Voltage DetailsIncluded step-down transformer supports 120V output
Frequency Compatibility60 Hz
Frequency Compatibility DetailsOutput frequency regulation +/- 0.05Hz (free running)
Output Voltage Regulation (Line Mode)+/- 2%
Output Voltage Regulation (Battery Mode)+/- 2%
Output AC Waveform (AC Mode)Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Output Capacity DetailsOutput de-rates to 18kVA / 16kW with 208V nominal input voltage; Supports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power; Double conversion mode is automatically restored as load levels are reduced to 95% or less
Nominal Output Voltage(s) Supported120V; 240V
Output ReceptaclesHardwire
Individually Controllable Load Banks  No
INPUT
Rated input current (Maximum Load)98A
Nominal Input Voltage(s) Supported208V AC; 240V AC
UPS Input Connection TypeHardwire
UPS Input Connection Description3 wire single phase input (L1, L2, G)
Recommended Electrical Service120A @ 200V-240V (L, N, PE), or 125A @ 200V, 208V, or 240V (L1, L2, G)
Input PhaseSingle-Phase
BATTERY
Full Load Runtime (min.)  4.3 minutes (18,000 watts)
Half Load Runtime (min.)  12.5 minutes (9000 watts)
Expandable Battery RuntimeRuntime is expandable with external battery packs
External Battery Pack Compatibility  BP240V10RT3U; BP240V787C-1PH 
Expandable Runtime DescriptionFor best results, add external batteries in multiples of two so that both included 10kVA power modules have an equal number and type of connected battery packs
DC System Voltage (VDC)240
Battery Recharge Rate (Included Batteries)6 hours from 10% to 90% (typical, full load discharge)
Battery Replacement DescriptionHot-swappable, user replaceable external battery packs
Expandable RuntimeYes
VOLTAGE REGULATION
Voltage Regulation Description2% output voltage regulation in standard online, double-conversion mode
Overvoltage Correction  Corrects overvoltages up to 300V
Undervoltage Correction  Corrects undervoltages as low as 100V
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD DisplaySelectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats; LCD Display supports ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH and PORTUGUESE (see manual)
Switches2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and execute scrolling LCD functions; bundled PDU includes bypass switch to enable hot-swap UPS power module replacement
Alarm Cancel OperationAlarm cancel switch
Audible AlarmUnique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators6 LEDs indicate line power, online mode, bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating2565
UPS AC Suppression Response TimeInstantaneous
EMI / RFI AC Noise Suppression  Yes
PHYSICAL
Cooling MethodFans
Included Battery Pack Dimensions (hwd / in.)5.25 x 17.5 x 25
Included Battery Pack Weight (lbs.)158.7
Maximum Device Depth (in.)32.5
Primary Form FactorRackmount
Primary UPS Depth (mm)656
Primary UPS Height (mm)131
Primary UPS Width (mm)445
Rack Height14U
Shipping Dimensions (hwd / in.)52.00 x 27.00 x 50.00
Shipping Weight (lbs.)918.00
Stepdown Transformer Depth (mm)744
Stepdown Transformer Dimensions (hwd / in.)7 x 17.5 x 29.3
Stepdown Transformer Height (mm)178
Stepdown Transformer Weight (lbs.)281.1
Stepdown Transformer Width (mm)445
UPS Dimensions DetailsIncludes 2 SU10000RT3UPM UPS/Power modules, 2 BP240V10RT3U Battery packs, 1 SU20KXFMRT4U transformer and SUPDMB20KHW parallel bypass PDU; Listed weights and dimensions for UPS/Power module, battery pack and transformer each refer to a single unit; MAXIMUM DEVICE DEPTH specification refers to the whole UPS installed depth with parallel bypass PDU installed
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)5.14 x 17.5 x 25.82
UPS Power Module Weight (kg)20.00
UPS Power Module Weight (lbs.)44.1
ENVIRONMENTAL
Operating Temperature Range+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  6830
Battery Mode BTU / Hr. (Full Load)  9185
AC Mode Efficiency Rating (100% Load)87%
Operating Elevation (ft.)0-3000m (0 to 10,000 ft.)
Audible Noise60 dBA at front side 1 meter
Operating Elevation (m)0-3000 m
COMMUNICATIONS
Communications InterfaceDB9 Serial; EPO (emergency power off); Pre-installed network card; USB (HID enabled)
Network Monitoring Port DescriptionAdditional contact closure support with optional RELAYIOMINI interface cards; RELAYIOMINI installation requires removal of panel containing USB ports
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at http://www.tripplite.com/poweralert
Communications CableUSB, DB9 serial and EPO cables included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
LINE / BATTERY TRANSFER
Transfer Time  No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)100V
High Voltage Transfer to Battery Power (Setpoint)300V
SPECIAL FEATURES
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS FeaturesAutomatic inverter bypass; Battery Independent Restart; Hot swappable UPS power module; Hot swappable batteries; Manual bypass switch
Green Energy-Saving FeaturesSupport for daily startup and shutoff
CERTIFICATIONS
UPS CertificationsTested to UL1778 (USA); Tested to CSA (Canada); Meets FCC Part 15 Category A (EMI); ROHS (Restriction of Hazardous Substances)
UPS Certification DetailsIEC 61000-4-5 1995 B Surge Immunity
WARRANTY
Product Warranty Period (Worldwide)2-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico)$250,000 Ultimate Lifetime Insurance 

Frequently Asked Questions

Tripp Lite offers Hot-Swap PDUs, which make any UPS hot-swappable, as well as Hot-Swappable Modular UPS Systems, which integrate a detachable Hot-Swap PDU. The key component of the hot-swappable design is a modular power distribution unit (PDU) that combines all input and output power connections with a manual bypass switch. The dual input and manual bypass features of the PDU enable UPS system maintenance–from battery replacement to complete power module exchange–without powering down connected mission-critical equipment and hiring costly service specialists. For a full explanation of “hot-swap” or “hot-swappable” UPS systems or PDUs, click here

Additional FAQs may be available on the SU20KRTHWTFASSM model support page.

Accessories

UPS Battery Packs
  Model Number Description
BP240V10RT3U | UPS Battery Packs BP240V10RT3U External 240V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP240V10RT3U)
Management Hardware
  Model Number Description
RELAYIOMINI | Management Hardware RELAYIOMINI 3 Relay I/O Mini-module
TLNETCARD | Management Hardware TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
WEBCARDLX | Management Hardware WEBCARDLX Web Management Accessory Card

Extended Warranties

Part Number Description
WEXT1W 1-Year Extended Warranty - For select Tripp Lite Products
WEXT2W 2-Year Extended Warranty - For select Tripp Lite Products
WEXT3W 3-Year Extended Warranty - For select Tripp Lite Products

Services

Unpacking & Assembly

Part Number Description
W07-BIN Regular Business Hours Installation of 12 to 20kVA Single-Phase UPS Suites
W07-EIN Non-Business Hours Installation of 12 to 20kVA Single-Phase UPS Suites

Commissioning Services

Part Number Description
W07-BW0 208V UPS Start-Up Service (12-20KRT), Regular Hours, 350 mi. range - excludes on-site warranty service
W07-BW1-1BD 208V UPS Start-Up Service (10-20KRT), Regular Hours, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty
W07-BW2-1BD 208V UPS Start-Up Service (10-20KRT), Regular Hours, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty
W07-BW3-1BD 208V UPS Start-Up Service (10-20KRT), Evening/Weekend, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty
W07-EW0 208V UPS Start-Up Service (12-20KRT), Evening/Weekend, within the US (lower 48 states) - excludes on-site warranty service
W07-EW1-1BD 208V UPS Start-Up Service (12-20KRT), Weekend/Evening, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty
W07-EW2-1BD 208V UPS Start-Up Service (12-20KRT), Evening/Weekend, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty
W07-EW3-1BD 208V UPS Start-Up Service (12-20KRT), Evening/Weekend, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty
Clear List

CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
(773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
(773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

1 773.869.1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

See all contact options

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.