Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

SmartOnline SUTX Series 3-Phase 220/380V, 230/400V, 240/415V 20kVA 20kW On-Line Double-Conversion UPS, Tower, Extended Run, SNMP Option

Model Number: SUTX20K


3-phase UPS system protects connected mission-critical equipment against damage, downtime and data loss due to blackouts, brownouts, power surges and line noise.
  • On-line double-conversion topology, VFI operation
  • Automatic and Manual Bypass for enhanced reliability
  • Single or dual input capability
  • Internal batteries and expandable runtime options
  • Paralleling capability of up to 4 units
  • 1-year limited warranty

Overview

The SUTX20K SmartOnline® SUTX Series 3-Phase 220/380V, 230/400V or 240/415V 20kVA 20kW On-Line Double-Conversion UPS provides battery backup and AC power protection against power disturbances that can damage electronics or destroy data. It’s recommended for critical data center, LAN/WAN and distributed server room applications.

The SUTX20K’s Voltage and Frequency Independent (VFI) design allows continuous operation at any supported voltage at either 50 or 60 Hz. Zero transfer time to battery mode ensures no disruption to the attached loads. Automatic and Manual Bypass keeps connected equipment powered, even during overloads and UPS maintenance.

IGBT inverter technology produces output power with 1% total harmonic distortion (THD) to keep connected equipment functioning at its peak. A 3:1 crest factor safely supports a variety of loads, even those with wildly fluctuating power demands.

Managing the SUTX20K is simplified through the multi-language LCD interface, which displays critical operating conditions and diagnostic data, such as battery and load status. Four LEDs indicate bypass, line, battery and fault modes. A serial port allows connection to Tripp Lite’s free local shutdown agent. A built-in card slot supports the optional WEBCARDLX network management card for network interface and remote monitoring and control.

Features

VFI True On-Line Double-Conversion 3-Phase UPS System
  • Provides fully regulated sine wave AC output for critical data center, LAN/WAN and distributed server room applications
  • +/-1% output voltage regulation in online and battery modes
  • 1.0 unit power factor offers 20kVA/20kW output capacity, allowing for more connected devices
  • Supports 380/220V, 400/230V or 415/240V at 50/60 Hz in continued operation
  • Wide input voltage window (228–477V) minimizes battery use and prolongs battery life

Reliable Battery Backup with Expandable Runtime
  • Supports half load for 33.4 min. and full load for 14.3 min. with standard internal battery
  • Zero transfer time suitable for advanced network applications
  • Expandable runtime with optional external battery packs, such as Tripp Lite’s BP480V200
  • Restarts automatically after lengthy power outages

IGBT Inverter Technology
  • Produces output power with 1% THD to keep connected equipment functioning at its peak
  • Low <5% THDi input rating and advanced IGBT rectifier enables 1:1 generator sizing, eliminating costly oversizing requirements for generators, breakers and cables

Paralleling Capability
  • Connect up to 4 units in parallel configuration for fault tolerance or increased capacity up to 80kVA

Automatic and Manual Bypass
  • Allows maintenance without removing power from attached loads
  • Increases system reliability

ECO Mode
  • Operates at efficiency levels as high as 98% when input line conditions are favorable

Optional Network Management Card
  • Compatible with Tripp Lite UPS card accessory WEBCARDLX

Communications Ports
  • DB9 port enables data-saving unattended shutdown when used with Tripp Lite’s Power Alert software (available via free download at www.tripplite.com/poweralert)
  • EPO port supports emergency shutdown in large facilities

Single, Compact Cabinet
  • May be installed with either single or dual AC sources for increased availability

Package Includes

  • SUTX20K SmartOnline SUTX Series 3-Phase 220/380V, 230/400V, 240/415V 20kVA 20kW On-Line Double-Conversion UPS
  • RS-232 (DB9) cable
  • Owner’s manual
RoHS compliant

Specifications

OVERVIEW
UPC Code037332186737
UPS TypeOn-Line
OUTPUT
Output Volt Amp Capacity (VA)20000
Output kVA Capacity (kVA)20
Output Watt Capacity (Watts)20000
Output kW Capacity (kW)20
Power Factor  1
Crest Factor  3:1
Nominal Voltage DetailsFactory default output voltage is 230/400V
Frequency Compatibility50 / 60 Hz
Frequency Compatibility DetailsAutomatic frequency selection
Output Voltage Regulation (Line Mode)+/-1%
Output Voltage Regulation (Economy Line Mode)+/- 10% of nominal voltage
Output Voltage Regulation (Battery Mode)+/-1%
Output AC Waveform (AC Mode)Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported220/380V 3-PH Wye; 230/400V 3-PH Wye; 240/415V 3-PH Wye
Output ReceptaclesHardwire
Individually Controllable Load Banks  No
INPUT
Rated input current (Maximum Load)36.8A (220/380V) / 35.2A (230/400V) / 33.8A (240/415V)
Nominal Input Voltage(s) Supported220/380V 3-PH Wye; 230/400V 3-PH Wye; 240/415V 3-PH Wye
Nominal Input Voltage Description3-Phase Wye, 4 wire (L1, L2, L3, N, G)
UPS Input Connection TypeHardwire
Input Circuit Breakers40A 4 pole breaker (415V)
Input Phase3-Phase
BATTERY
Full Load Runtime (min.)  14.3 min. (20kW)
Half Load Runtime (min.)  33.4 min. (10kW)
Expandable Battery RuntimeSupports extended runtime with optional external battery packs
External Battery Pack Compatibility  BP480V200; BP480V26B; BP480V300; BP480V400; BP480V40C; BP480V500 
Expandable Runtime DescriptionExternal battery pack wiring is contractor supplied
DC System Voltage (VDC)+/- 240VDC
Battery Recharge Rate (Included Batteries)10 hours from 10 to 90%
Battery Replacement DescriptionHot-swappable, replaceable batteries
Expandable RuntimeYes
VOLTAGE REGULATION
Voltage Regulation DescriptionOnline, double-conversion power conditioning
Overvoltage Correction  Maintains continuous operation without using battery power during overvoltages to 477V (3-phase, 4-wire, wye), reducing output within 1% of nominal
Undervoltage Correction  Maintains continuous operation without using battery power during brownout/undervoltage conditions to 228V (70% load); 300V (100% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD DisplayFront panel LCD with scroll and enter buttons offers display of UPS operating mode, plus voltage and frequency information; LCD also reports a variety of alarm conditions such as Short circuit, Inverter fail and Over temperature; Supports English, French, German, Russian, Portuguese, Spanish and Turkish language options
SwitchesON button turns UPS inverter on. OFF button turns UPS inverter off. LCD Display Control Buttons browse through and select items displayed on LCD screen. EPO (Emergency Power Off) button turns UPS output off and disables Bypass output
Alarm Cancel OperationPower-fail alarm can be silenced using alarm-cancel switch
Audible AlarmAlarms signal a variety of operational conditions: low-battery, overload, shutdown, bypass and more
LED Indicators4-LED Display: Displays normal AC input, on battery power and fault conditions
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression  Yes
AC Suppression Joule Rating  455
AC Suppression Response Time  Instantaneous
PHYSICAL
Cooling MethodFans
Installation Form Factors Supported with Included AccessoriesTower
Primary Form FactorTower
Primary UPS Depth (mm)841
Primary UPS Height (mm)1,400
Primary UPS Width (mm)490
Shipping Dimensions (hwd / in.)64.60 x 28.50 x 39.80
Shipping Weight (lbs.)881.80
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)55.1 x 19.3 x 33.1
UPS Power Module Weight (kg)362.87
UPS Power Module Weight (lbs.)800
ENVIRONMENTAL
Operating Temperature Range+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range+4 to +104 degrees Fahrenheit / -20 to +40 degrees Celsius
Relative HumidityUp to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  3595
AC Economy Mode BTU / Hr. (Full Load)1394
Battery Mode BTU / Hr. (Full Load)  4359
AC Mode Efficiency Rating (100% Load)95%
AC Economy Mode Efficiency Rating (100% Load)98%
Operating Elevation (ft.)0 to 6560 feet
Audible NoiseLess than 55dBA at 1m front side
Operating Elevation (m)0 to 2000m
COMMUNICATIONS
Communications InterfaceDB9 Serial; Slot for SNMP/Web interface
Network Management CardsSNMPWEBCARD; WEBCARDLX 
PowerAlert SoftwareAvailable via free download from www.tripplite.com/poweralert
Communications CableDB9 cabling included
LINE / BATTERY TRANSFER
Transfer Time  No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)Maintains continuous operation without using battery power during brownout/undervoltage conditions to 228VAC (70% load) / 300VAC (100% load). Below this point, output is maintained utilizing reserve battery power
High Voltage Transfer to Battery Power (Setpoint)Maintains continuous operation without using battery power during overvoltages to 477VAC, reducing output within 1% of nominal. Above this point, output is maintained utilizing reserve battery power
SPECIAL FEATURES
Grounding LugYes
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS FeaturesAutomatic inverter bypass; Hot swappable batteries
Green Energy-Saving FeaturesHigh efficiency economy mode operation; Schedulable daily hours of economy mode operation
CERTIFICATIONS
UPS CertificationsCE
UPS Certification DetailsEN 62040-2: 2006+AC: 2006
WARRANTY
Product Warranty Period (U.S. & Canada)1-year limited warranty

Accessories

UPS Battery Packs
  Model Number Description
BP480V200 | UPS Battery Packs BP480V200 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V200)
BP480V300 | UPS Battery Packs BP480V300 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V300)
BP480V400 | UPS Battery Packs BP480V400 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V400)
BP480V500 | UPS Battery Packs BP480V500 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V500)
Management Hardware
  Model Number Description
WEBCARDLX | Management Hardware WEBCARDLX Web Management Accessory Card
E2MT | Management Hardware E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
E2MTDO | Management Hardware E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
E2MTHDI | Management Hardware E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs

Start-Up Services

W3ANBANNGB

Annual Service Agreement for 10-30K 3-Phase UPS in Great Britain - Bronze (1 PM)

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Annual Service Agreement for 10-30K 3-Phase UPS in Great Britain - Gold (1 PM)

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Annual Service Agreement for 10-30K 3-Phase UPS in Great Britain - Silver (1 PM)

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Annual Service Agreement for 10-30K 3-Phase UPS in Great Britain - Bronze (2 PM)

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Annual Service Agreement for 10-30K 3-Phase UPS in Great Britain - Gold (2 PM)

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W3ARSANNGB

Annual Service Agreement for 10-30K 3-Phase UPS in Great Britain - Silver (2 PM)

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W3FSNN1NGB

Commissioning for 10-80K 3-Phase UPS in Great Britain - Normal Business Hours

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Commissioning for 10-80K 3-Phase UPS in Great Britain - Off Business Hours

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Commissioning for 10-80K 3-Phase UPS in Great Britain - Weekend

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WNNDNN1NGB

Emergency Service for Single-Phase or 3-Phase UPS in Great Britain - Normal Business Hours

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Emergency Service for Single-Phase or 3-Phase UPS in Great Britain - Off Business Hours

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Emergency Service for Single-Phase or 3-Phase UPS in Great Britain - Weekend

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.