Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1776
+1 (773) 869-1329
presaleshelp@tripplite.com

SmartPro 230V 500VA 300W Line-Interactive UPS, 1U Rack/Tower, Network Card Options, USB, DB9 Serial


Provides complete battery backup and power protection for connected equipment in a network closet or small business network.

  • 500VA line interactive 1U rack/tower UPS
  • 230V 50 / 60Hz nominal output
  • Optional WEBCARDLX with latest version of PADM20 supports Auto Probe feature
  • Front panel status LEDs; 1 switched output load bank
  • C14 input; 6 C13 outlets; 2 C13 to C14 cables
  • 2-year limited warranty

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Tripp Lite Part Number

SMX500RT1U

Extended Warranty Options
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Features

  • Tripp Lite SMX500RT1U .5 kVA / 500VA / 300 watt line interactive UPS
  • 1U rack / tower compatible form factor
  • IEC C14 input;  6 IEC C13 output receptacles
  • Installed depth of only 11.8 in / 29.8 cm
  • Large internal batteries offer runtimes of 14.6 minutes at half load (250VA/150 watts) and 3.2 minutes at full load (500VA/300 watts)
  • Intelligent battery management system extends battery life
  • Maintains regulated 230V nominal output during brownouts as low as 187V
  • Includes 6 UPS-supported outlets, with one single-outlet load bank for remote load shedding or rebooting of an individual device
  • USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from www.tripplite.com/poweralert
  • Compatible with Tripp Lite UPS management card options TLNETCARD, WEBCARDLX and SNMPWEBCARD
  • Optional WEBCARDLX (sold separately) with the latest version of PowerAlert Device Manager firmware (PADM20) provides enhanced remote management capabilities
  • PADM20 and PowerAlert Element Manager (PAEM) form a powerful tool for expanding maintenance functions in large installations, including firmware update checks and backup and restoration of device configurations
  • IP-based Auto Probe detects lost connectivity and restores service autonomously
  • Supports Tripp Lite's WatchDog software application to restore operation to locked equipment through soft reboot of application, OS or hard power off/on reboot of connected equipment - ideal for unattended kiosk applications (requires optional WATCHDOGSW)
  • Emergency Power Off (EPO) interface with cable
  • Multi-function audible alarms and set of 5 front panel LEDs
  • C14 inlet accepts user-supplied AC power cord with country specific plug
  • Network-grade AC surge suppression
  • Field-replaceable, hot-swappable internal UPS batteries
  • Optional PDUBHV10 bypass PDU enables hot-swappable UPS replacement with no disruption to connected equipment

Typical Applications

  • Deliver battery-derived AC output to connected equipment in a network closet or small business network
  • Protect point-of-sale and VoIP networks against power surges, line noise and spikes
  • Operate essential equipment during short-term power outages using battery backup power
  • Shut down desktop PCs and other equipment without data loss during long-term power outages 

Package Includes

  • SMX500RT1U 500VA 300W 230V Line-Interactive UPS with 6 Outlets
  • USB cable
  • DB9 cable
  • EPO cable
  • (2) C13-to-C14 AC power cords, 1.8 m
  • Rack-mounting hardware
  • Owner’s manual
Cisco compatible RoHS compliant VMware ready application Windows IT Pro Readers' Choice Award Runner Up Windows IT Pro Community Choice Runner Up

Specifications

OVERVIEW
UPC Code037332119254
UPS TypeLine-Interactive
INPUT
Rated input current (Maximum Load)7A (Maximum input with 300W UPS and 1310W surge-only loads)
Nominal Input Voltage(s) Supported230V AC
Nominal Input Voltage DescriptionAccepts inputs between 187 and 265V for AC mode operation
UPS Input Connection TypeC14 inlet
UPS Input Connection DescriptionC14 inlet accepts user-supplied AC power cord with country-specific plug; Includes 2 1.8m C13 to C14 power cables
Input Circuit Breakers7A thermal breaker
Input PhaseSingle-Phase
OUTPUT
Output Volt Amp Capacity (VA)500
Output Watt Capacity (Watts)300
Power Factor  0.6
Nominal Voltage Details230v nominal inverter output voltage
Frequency Compatibility50 / 60 Hz
Frequency Compatibility DetailsAutomatic frequency selection; 50Hz (46-54Hz) / 60Hz (56-64Hz)
Output Voltage Regulation (Line Mode)-8%, +15%
Output Voltage Regulation (Battery Mode)+/- 5%
Included Output Power CablesTwo 1.8m IEC320-C13 to C14 load jumper cables
UPS Output Receptacles (Surge Suppression Only)5 UPS outlets, 1 surge-only outlet
Load Management Receptacles  One switchable single-outlet C13 load bank
Hot-Swap PDU optionsPDUBHV10 (2U / 8 C13 outlets)
Output AC Waveform (AC Mode)Sine wave
Output AC Waveform (Battery Mode)PWM sine wave
Nominal Output Voltage(s) Supported220V; 230V; 240V
Output Receptacles(6) C13
Output Amp Capacity2.17A maximum (UPS outlets) / 7A maximum (UPS + Surge-only Outlets)
Individually Controllable Load Banks  Yes
BATTERY
Full Load Runtime (min.)  3 min. (300w)
Half Load Runtime (min.)  14 min. (150w)
Expandable RuntimeNo
DC System Voltage (VDC)12
Battery Recharge Rate (Included Batteries)Less than 12 hours to 90%
Battery AccessBattery access door
Internal UPS Replacement Battery CartridgeIMPORTANT BATTERY REPLACEMENT INFORMATION > Use Tripp Lite RBC12V-1U replacement battery for SMX500RT1U models with the Series Number AG-03AD listed on the UPS nameplate (Sold since 2021); For all prior versions of SMX500RT1U, use Tripp Lite  RBC62-1U  replacement battery; Contact Tripp Lite customer service for additonal information
Battery Replacement DescriptionHot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation DescriptionAutomatic voltage regulation (AVR) maintains line power operation with input voltage as low as 187
Undervoltage Correction  Input voltages between 187 and 215 are boosted by 14%
USER INTERFACE, ALERTS & CONTROLS
Switches2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel OperationPower-fail alarm can be silenced using alarm-cancel switch
Audible AlarmAudible alarm indicates power-failure, overload and low-battery conditions
LED Indicators5 LEDs indicate line power, battery power, overload, voltage regulation and battery low/replace status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating480
EMI / RFI AC Noise Suppression  Yes
PHYSICAL
Primary Form FactorRackmount
Included Mounting Accessory DescriptionIncluded mounting brackets provide front-rail installation in 2 or 4 post racks, plus upright tower configurations
Installation Form Factors Supported with Included Accessories2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Minimum Required Rack Depth (inches)14.6
Primary UPS Depth (mm)286
Primary UPS Height (mm)44
Primary UPS Width (mm)440
Rack Height1U
Shipping Dimensions (hwd / in.)4.20 x 15.80 x 21.00
Shipping Weight (lbs.)17.70
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)1.73 x 17.32 x 11.26
UPS Power Module Weight (kg)8.03
UPS Power Module Weight (lbs.)17.7
ENVIRONMENTAL
Operating Temperature Range+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  35
AC Mode Efficiency Rating (100% Load)97%
Audible Noise45 dBA maximum, front side 1m
COMMUNICATIONS
Network Management Cards WEBCARDLX 
Network Monitoring Port DescriptionSupports detailed monitoring of UPS and site power conditions
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at http://www.tripplite.com/poweralert
Communications CableUSB and DB9 cabling included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card DescriptionNetwork management card optional
Communications InterfaceUSB (HID enabled); DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time  2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)187
High Voltage Transfer to Battery Power (Setpoint)264
FEATURES & SPECIFICATIONS
Grounding LugBack panel grounding lug
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Green Energy-Saving FeaturesGreater than 95% efficiency - GREEN UPS; Individually controllable load banks
STANDARDS & COMPLIANCE
UPS CertificationsCE; ROHS (Restriction of Hazardous Substances); Tested to CSA (Canada); Tested to EAC (Belarus, Kazakhstan, Russia); Tested to UL1778 (USA)
Certification DetailsSeries Number (s) AG-03AD; Safety Standards (Canada) CAN/CSA-C22.2 No. 107.3-14 (3rd Ed); Safety Standards (U.S.) UL1778:2014 (5th Ed) R10.17; Safety Standards (International) EN62040-1:2008+A1:2013; IEC62040-1:2008 (1st Ed)+A1:2013; EMI/EMC Standards Class B; EN62040-1:2006; IEC62040-2:2005 (2nd Ed)+Cor.1:2011
WARRANTY
Product Warranty Period (International)2-year limited warranty

Questions & Answers

More Q&As may be available on the SMX500RT1U model support page.

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Management Hardware

  Model Number Description
WatchDog Service Monitoring / Reboot Software WATCHDOGSW WATCHDOGSW WatchDog Service Monitoring / Reboot Software
Web Management Accessory Card WEBCARDLX WEBCARDLX Web Management Accessory Card

Services

Extended Warranty

Part Number Description
WEXT1C 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2C 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT3C 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1776

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1776 or email presaleshelp@tripplite.com.