Eaton
10000 Woodward Avenue
Woodridge, Illinois 60517
+1 773-869-1776
+1 (773) 869-1329
cpdipresaleshelp@eaton.com
United States
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Product Status Current Model Number: HC350SR

350W Power Inverter/Charger for Mobile Medical Equipment, 120V - IEC 60601-1, Remote User Interface

Warranty

Your product is still covered under warranty if it was purchased after 3/28/2022.

2-year limited warranty

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Register your HC350SR

How to order

How to order

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Documents & Downloads

Documentation

Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Register your HC350SR

Eaton's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

Parts & Accessories

Copper Network Cables

  Model Number Description
Cat5e 350 MHz Molded (UTP) Ethernet Cable (RJ45 M/M), PoE - Black, 5 ft. (1.52 m) N002-005-BK N002-005-BK Cat5e 350 MHz Molded (UTP) Ethernet Cable (RJ45 M/M), PoE - Black, 5 ft. (1.52 m)
Cat5e 350 MHz Molded (UTP) Ethernet Cable (RJ45 M/M), PoE - Gray, 5 ft. (1.52 m) N002-005-GY N002-005-GY Cat5e 350 MHz Molded (UTP) Ethernet Cable (RJ45 M/M), PoE - Gray, 5 ft. (1.52 m)

Power Cords and Adapters

  Model Number Description
NEMA 5-15R to C14 Computer AC Power Cable - 13A, 125V, 16 AWG, 2 ft. (0.61 m), Black P002-002 P002-002 NEMA 5-15R to C14 Computer AC Power Cable - 13A, 125V, 16 AWG, 2 ft. (0.61 m), Black

USB Cables

  Model Number Description
USB 2.0 A to B Cable (M/M), 6 ft. (1.83 m) U022-006 U022-006 USB 2.0 A to B Cable (M/M), 6 ft. (1.83 m)

Accessories

  Model Number Description
12V DC, 36-Amp Replacement Battery for HCRK-36 Medical-Grade Mobile Power Retrofit Kit BP12V36 BP12V36 12V DC, 36-Amp Replacement Battery for HCRK-36 Medical-Grade Mobile Power Retrofit Kit
12V DC, 54-Amp Replacement Battery for HCRK-54 Medical-Grade Mobile Power Retrofit Kit BP12V54 BP12V54 12V DC, 54-Amp Replacement Battery for HCRK-54 Medical-Grade Mobile Power Retrofit Kit
12V DC, 90-Amp Replacement Battery for HCRK and HCRK-INT Medical-Grade Mobile Power Retrofit Kits BP12V82 BP12V82 12V DC, 90-Amp Replacement Battery for HCRK and HCRK-INT Medical-Grade Mobile Power Retrofit Kits
Power Cable Kit for Healthcare Power Modules/Inverters/Chargers, 3 ft. (0.91 m) HCBATTERYCABLE HCBATTERYCABLE Power Cable Kit for Healthcare Power Modules/Inverters/Chargers, 3 ft. (0.91 m)
Remote Control Module for Healthcare Products - for Medical Power Modules/Inverters/Chargers HCFLUSHRUI HCFLUSHRUI Remote Control Module for Healthcare Products - for Medical Power Modules/Inverters/Chargers
Medical-Grade Temperature Sensor for Healthcare Power Modules, 2 ft. (0.6 m) HCTHERMISTOR HCTHERMISTOR Medical-Grade Temperature Sensor for Healthcare Power Modules, 2 ft. (0.6 m)

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.