Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1776
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SM1000RM1UTAA

TAA SmartPro 120V 1kVA 800W Line-Interactive Sine Wave UPS, 1U, Network Card Options, USB, 6 Outlets

Warranty

Your product is still covered under warranty if it was purchased after 8/3/2019.

2-year limited warranty

Insurance

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Register your SM1000RM1UTAA for warranty

Owner's manuals

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Software, Firmware & Drivers
Replacement UPS Batteries

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Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SM1000RM1UTAA.

Model Number Description
WEXT1G 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2G 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT3G 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable

Insurance Coverage

Your SM1000RM1UTAA comes with $250,000 Ultimate Lifetime Insurance  coverage.

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Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

Battery Model Number

RBC69-1U

1U UPS Replacement Battery Cartridge for select Tripp Lite SmartPro UPS
Information & Pricing
Quantity Required 1

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

On select models, the self-test feature allows the user to test the condition of the battery in the UPS.  You should plan to run this test at least once a month.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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In extreme cases, running the self-test could cause the UPS to shut down.  On select models, a certain voltage range is required to maintain power to the unit.  During the self-test, if voltage drops to an unusable range, the UPS could shut down.  In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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Parts & Accessories

UPS Replacement Batteries

  Model Number Description
1U UPS Replacement Battery Cartridge for select Tripp Lite SmartPro UPS RBC69-1U RBC69-1U 1U UPS Replacement Battery Cartridge for select Tripp Lite SmartPro UPS

Power Distribution Units (PDUs)

  Model Number Description
1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDU1215 PDU1215 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount PDUB15 PDUB15 1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount
100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall PDUB151U PDUB151U 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall
1.4kW Single-Phase Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDUMH15 PDUMH15 1.4kW Single-Phase Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA PDUMNH15 PDUMNH15 1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA
1.4kW Single-Phase Metered PDU, 120V Outlets (16 5-15R), 5-15P, 15 ft. (4.57 m) Cord, 0U Vertical, 48 in. PDUMV15 PDUMV15 1.4kW Single-Phase Metered PDU, 120V Outlets (16 5-15R), 5-15P, 15 ft. (4.57 m) Cord, 0U Vertical, 48 in.
1.4kW Single-Phase 120V Basic PDU, 14 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 0U Vertical PDUV15 PDUV15 1.4kW Single-Phase 120V Basic PDU, 14 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 0U Vertical

Management Hardware

  Model Number Description
SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems SNMPWEBCARD SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems TLNETCARD TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
Web Management Accessory Card WEBCARDLX WEBCARDLX Web Management Accessory Card

Rack Accessories

  Model Number Description
4-Post 1U Universal Adjustable Rack-Mount Shelf Kit 4POSTRAILKIT1U 4POSTRAILKIT1U 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit
4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks 4POSTRAILKITWM 4POSTRAILKITWM 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks
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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1776

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1776 or email presaleshelp@tripplite.com.