Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1774
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SMART1000RM2U

SmartPro 120V 1kVA 800W Line-Interactive Sine Wave UPS, 2U Rack/Tower, Network Card Options, LCD, USB, DB9, 6 Outlets

Warranty

Your product is still covered under warranty if it was purchased after 8/4/2017.

2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.

Insurance

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Register your SMART1000RM2U for warranty

Owner's manuals

Support resources

SMART1000RM2U How-To Videos
Replacement UPS Batteries

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Product Warranty

Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SMART1000RM2U.

Model Number Description
WEXT1E 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2E 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable

Insurance Coverage

Your SMART1000RM2U comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

Battery Model Number

RBC92-2U

2U UPS Replacement 24VDC Battery Cartridge (1 set of 2) for select Tripp Lite SmartPro UPS
Information & Pricing
Quantity Required 1
UPS Compatibility Front panel LED display version
Notes Prior versions with LED display use RBC92-2U. Current version with LCD display use RBC24V-LCD. Check the label inside the battery door to verify the appropriate replacement battery part number
Battery Model Number

RBC24V-LCD

2U UPS Replacement Battery Cartridge for select Tripp Lite UPS
Information & Pricing
Quantity Required 1
UPS Compatibility LCD versions
Notes Current version uses RBC24V-LCD ; Prior versions used RBC92-2U ; Check the label inside the battery door to verify the appropriate replacement battery part number

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

Power Distribution Units (PDUs)

  Model Number Description
1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. Cord, 1U Rack-Mount PDU1215 PDU1215 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. Cord, 1U Rack-Mount
1.44kW Single-Phase Hot-Swap PDU, 120V 15A Outlets (8 5-15R), 2 5-15P, 10ft & 6ft Cords 2U Rack-Mount PDUB15 PDUB15 1.44kW Single-Phase Hot-Swap PDU, 120V 15A Outlets (8 5-15R), 2 5-15P, 10ft & 6ft Cords 2U Rack-Mount
1.4kW Single-Phase Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15ft Cord, 1U Rack-Mount PDUMH15 PDUMH15 1.4kW Single-Phase Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15ft Cord, 1U Rack-Mount
1.4kW Single-Phase Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA PDUMH15AT PDUMH15AT 1.4kW Single-Phase Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
1.4kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA PDUMH15ATNET PDUMH15ATNET 1.4kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12ft Cord, 1U Rack-Mount, TAA PDUMNH15 PDUMNH15 1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12ft Cord, 1U Rack-Mount, TAA
1.6/3.8kW Single-Phase 100–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 with 5 Adapters, 10 ft. Cord, 1U Rack-Mount PDUNV PDUNV 1.6/3.8kW Single-Phase 100–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 with 5 Adapters, 10 ft. Cord, 1U Rack-Mount

UPS Replacement Batteries

  Model Number Description
2U UPS Replacement Battery Cartridge for select Tripp Lite UPS RBC24V-LCD RBC24V-LCD 2U UPS Replacement Battery Cartridge for select Tripp Lite UPS

Rack Accessories

  Model Number Description
4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks 4POSTRAILKITWM 4POSTRAILKITWM 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks
Heavy-Duty 2-post Front Mounting Ear Kit UPSHDEARKIT UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit

Power Cords

  Model Number Description
Computer Power Cord, NEMA 5-15P to Left Angle C13 - 10A, 125V, 18 AWG, 6 ft., Black P006-006-13LA P006-006-13LA Computer Power Cord, NEMA 5-15P to Left Angle C13 - 10A, 125V, 18 AWG, 6 ft., Black
Computer Power Cord, NEMA 5-15P to Right Angle C13 - 10A, 125V, 18 AWG, 6 ft., Black P006-006-13RA P006-006-13RA Computer Power Cord, NEMA 5-15P to Right Angle C13 - 10A, 125V, 18 AWG, 6 ft., Black
Computer Power Cord, NEMA 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 2 ft., Black P007-002 P007-002 Computer Power Cord, NEMA 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 2 ft., Black
Computer Power Cord, NEMA 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 6 ft., Black P007-006 P007-006 Computer Power Cord, NEMA 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 6 ft., Black
Computer Power Cord, NEMA 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 10 ft., Black P007-010 P007-010 Computer Power Cord, NEMA 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 10 ft., Black
Desktop Computer Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 12 ft., Black P010-012 P010-012 Desktop Computer Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 12 ft., Black
Power Cord, NEMA 5-15P to C15 - Heavy Duty, 15A, 125V, 14 AWG, 4 ft., Black P019-004 P019-004 Power Cord, NEMA 5-15P to C15 - Heavy Duty, 15A, 125V, 14 AWG, 4 ft., Black
Power Cord, NEMA 5-15P to C15 - Heavy Duty, 15A, 125V, 14 AWG, 8 ft., Black P019-008 P019-008 Power Cord, NEMA 5-15P to C15 - Heavy Duty, 15A, 125V, 14 AWG, 8 ft., Black
Power Extension Cord, NEMA 5-15P to NEMA 5-15R - 10A, 120V, 18 AWG, 1 ft., Black P022-001 P022-001 Power Extension Cord, NEMA 5-15P to NEMA 5-15R - 10A, 120V, 18 AWG, 1 ft., Black
Heavy Duty Power Extension Cable, NEMA L5-15R to NEMA 5-15P - 15A, 120V, 14 AWG, 1 ft., Black P023-001 P023-001 Heavy Duty Power Extension Cable, NEMA L5-15R to NEMA 5-15P - 15A, 120V, 14 AWG, 1 ft., Black
Computer Power Cord, C19 to NEMA 5-15P - Heavy Duty, 15A, 125V, 14 AWG, 10 ft., Black P034-010 P034-010 Computer Power Cord, C19 to NEMA 5-15P - Heavy Duty, 15A, 125V, 14 AWG, 10 ft., Black

Management Hardware

  Model Number Description
SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems SNMPWEBCARD SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems TLNETCARD TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
WatchDog Service Monitoring / Reboot Software WATCHDOGSW WATCHDOGSW WatchDog Service Monitoring / Reboot Software
Web Management Accessory Card WEBCARDLX WEBCARDLX Web Management Accessory Card

UPS Accessories

  Model Number Description
2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems 2POSTRMKITWM 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
Heavy-Duty 2-post Front Mounting Ear Kit UPSHDEARKIT UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit

USB, Lightning & FireWire

  Model Number Description
USB 2.0 A/B Cable (M/M), 10 ft. U022-010 U022-010 USB 2.0 A/B Cable (M/M), 10 ft.

USB Cables

  Model Number Description
USB 2.0 A/B Cable (M/M), 10 ft. U022-010 U022-010 USB 2.0 A/B Cable (M/M), 10 ft.
Part Number Description
W01-INSTAL-B50 on site ups installation under 50lb usa
W01-INSTAL-E50 on site ups installation under 50lb usa
W01-PMBP-B on site battery replacement with preventive maintenance 5 year warranty usa
W01-PMBP-E on site battery replacement with preventive maintenance 5 year warranty usa
W01D-PMBP-B on site battery replacement with preventive maintenance 5 year warranty usa
W01D-PMBP-E on site battery replacement with preventive maintenance 5 year warranty usa
Clear List

CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

See all contact options

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1774 or email presaleshelp@tripplite.com.