Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1776
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SMART3000CRMXLN

SmartPro 120V 3000VA 2880W Line-Interactive Sine Wave UPS, 4U Short Depth, Extended Run, WEBCARDLX, USB, DB9

Product Warranty

Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Insurance Coverage

Your SMART3000CRMXLN comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Adding or Replacing UPS Batteries

Replacement Batteries

The batteries in this model are not user-replaceable.

External Battery Packs

Battery Model Number

BP48V24-2U

External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U)
Information & Pricing
Maximum Quantity 1
Battery Model Number

BP48V27-2US

External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US)
Information & Pricing
Maximum Quantity 10
Battery Model Number

BP48V48RT4U

External 48V 4U Battery Pack for select UPS Systems (BP48V48RT4U)
Information & Pricing
Maximum Quantity 10

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

On select models, the self-test feature allows the user to test the condition of the battery in the UPS.  You should plan to run this test at least once a month.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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In extreme cases, running the self-test could cause the UPS to shut down.  On select models, a certain voltage range is required to maintain power to the unit.  During the self-test, if voltage drops to an unusable range, the UPS could shut down.  In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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Parts & Accessories

UPS Battery Packs

  Model Number Description
External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) BP48V24-2U BP48V24-2U External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U)
External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US) BP48V27-2US BP48V27-2US External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US)
External 48V 4U Battery Pack for select UPS Systems (BP48V48RT4U) BP48V48RT4U BP48V48RT4U External 48V 4U Battery Pack for select UPS Systems (BP48V48RT4U)

UPS Accessories

  Model Number Description
2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
4-Post Rack-Mount Installation Kit of select Rack-Mount UPS Systems 4POSTRAILKIT 4POSTRAILKIT 4-Post Rack-Mount Installation Kit of select Rack-Mount UPS Systems

Power Distribution Units (PDUs)

  Model Number Description
2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDU2430 PDU2430 2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
2.9kW Single-Phase Switched PDU - LX Interface, 120V Outlets (16 5-15/20R), 10 ft. (3.05 m) Cord with L5-30P, 2U, TAA PDUMH30NET PDUMH30NET 2.9kW Single-Phase Switched PDU - LX Interface, 120V Outlets (16 5-15/20R), 10 ft. (3.05 m) Cord with L5-30P, 2U, TAA
2.9kW Single-Phase Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 0U Vertical PDUMV30 PDUMV30 2.9kW Single-Phase Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 0U Vertical

Rack Accessories

  Model Number Description
4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks 4POSTRAILKITWM 4POSTRAILKITWM 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks
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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1776

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1776 or email presaleshelp@tripplite.com.