Model Number: SMC15002URM Product StatusCurrent

SmartPro® 120V 1.5kVA 1kW Line-Interactive Sine Wave UPS, 2U Rack/Tower, LCD, USB, DB9, 8 Outlets

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Warranty 2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Insurance
Is Your Product
in Warranty?

If you purchased your SMC15002URM after 9/29/13, it is still covered by a 2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.

Support Resources
Support for
In-Warranty Products
  • North American Support Center
    +1 (773) 869-1112
    Please have your serial number ready when you call.
    Help me find it
Purchase a Replacement Resellers & Prices
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Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SMC15002URM.

WEXT1E
WEXT1E

1-Year Extended Warranty - For select Tripp Lite Products

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WEXT2E
WEXT2E

2-Year Extended Warranty - For select Tripp Lite Products

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Replacement UPS Batteries

Battery Model Number
RBC93-2U
2U UPS Replacement 36VDC Battery Cartridge (1 set of 3) for select Tripp Lite SmartPro UPSInformation & Pricing
Quantity Required 1

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.


Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now



Parts & Accessories

RBC93-2U
RBC93-2U

2U UPS Replacement 36VDC Battery Cartridge (1 set of 3) for select Tripp Lite SmartPro UPS

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2-9USTAND
2-9USTAND

2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems

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2POSTRMKITWM
2POSTRMKITWM

2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems

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WATCHDOGSW
WATCHDOGSW

WatchDog Service Monitoring / Reboot Software

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PDUB15
PDUB15

1.44kW Single-Phase Hot-Swap PDU, 120V 15A Outlets (8 5-15R), 2 5-15P, 10ft & 6ft Cords 2U Rack-Mount

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PDU1215
PDU1215

1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. Cord, 1U Rack-Mount

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PDUNV
PDUNV

1.6/3.8kW Single-Phase 100–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 w/5 Adapters, 10 ft. Cord, 1U Rack-Mount

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PDUV15
PDUV15

1.44kW Single-Phase 120V Basic PDU, 14 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. Cord, 0U Vertical

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PDUMH15AT
PDUMH15AT

1.4kW Single-Phase ATS / Metered PDU, 120V (8 5-15R), 2 5-15P, 100-127V Input, 2 12ft Cords, 1U Rack-Mount, TAA

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PDUMH15
PDUMH15

1.4kW Single-Phase Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15ft Cord, 1U Rack-Mount

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PDUMV15
PDUMV15

1.4kW Single-Phase Metered PDU, 120V Outlets (16 5-15R), 5-15P, 15ft Cord, 0U Vertical, 51.5 in.

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PDUMNH15
PDUMNH15

1.4kW Single-Phase Monitored PDU, 120V Outlets (8 5-15R), 5-15P, 12ft Cord, 1U Rack-Mount

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PDUMNV15
PDUMNV15

1.4kW Single-Phase Monitored PDU, 120V Outlets (16 5-15R), 5-15P, 10ft Cord, 0U Vertical, TAA

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PDUMH15ATNET
PDUMH15ATNET

1.4kW Single-Phase ATS / Switched PDU, 120V (8 5-15R), 2 5-15P, 100-127V Input, 2 12ft Cords, 1U Rack-Mount, TAA

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PDUMV15NET
PDUMV15NET

1.4kW Single-Phase Switched PDU, 120V Outlets (16 5-15R), 5-15P, 10ft Cord, 0U Vertical, 49 in, TAA Compliant, TAA

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P007-002
P007-002

Heavy-Duty Computer Power Cord, 15A, 14AWG (NEMA 5-15P to IEC-320-C13), 2-ft.

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P007-006
P007-006

Heavy-Duty Computer Power Cord, 15A, 14AWG (NEMA 5-15P to IEC-320-C13), 6-ft.

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P007-010
P007-010

Heavy-Duty Computer Power Cord, 15A, 14AWG (NEMA 5-15P to IEC-320-C13), 10-ft.

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P010-012
P010-012

Standard Computer Power Cord, 10A, 18AWG (NEMA 5-15P to IEC-320-C13), 12-ft.

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P022-001
P022-001

Standard Power Extension Cord, 10A, 18AWG (NEMA 5-15P to NEMA 5-15R), 1-ft.

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P023-001
P023-001

Heavy-Duty Power Extension Server Cord, 15A, 14AWG (NEMA 5-15P to NEMA L5-15R), 1-ft.

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P034-010
P034-010

Heavy-Duty Power Cord, 15A, 14AWG (IEC-320-C19 to NEMA 5-15P), 10-ft.

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