Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1774
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SU1000XLCD

SmartOnline 120V 1kVA 900W Double-Conversion UPS, Tower, Extended Run, Network Card Options, LCD, USB, DB9 Serial

SU1000XLCD front view large image | UPS Battery Backup

Warranty

Your product is still covered under warranty if it was purchased after 11/27/2018.

2-year limited warranty

Insurance

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Register your SU1000XLCD for warranty

Owner's manuals

Support resources

Software, Firmware & Drivers
SU1000XLCD How-To Videos
Replacement UPS Batteries

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Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SU1000XLCD.

Model Number Description
WEXT1F 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2F 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT3F 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable

Insurance Coverage

Your SU1000XLCD comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

Battery Model Number

RBC24V-LCD

2U UPS Replacement Battery Cartridge for select Tripp Lite UPS
Information & Pricing
Quantity Required 1
UPS Compatibility LCD display versions
Notes SU1000XLA versions with pre-assembled battery cartridges and LED front panel display require the use of RBC24-SUTWR. SU1000XLCD versions with the LCD front panel display require the use of the RBC24V-LCD.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Battery Packs

  Model Number Description
External 24V 2U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP24V15RT2U) BP24V15RT2U BP24V15RT2U External 24V 2U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP24V15RT2U)
External 24V 2U Rack-mount Battery Pack for select Tripp Lite UPS Systems (BP24V28-2U) BP24V28-2U BP24V28-2U External 24V 2U Rack-mount Battery Pack for select Tripp Lite UPS Systems (BP24V28-2U)
External 24V 3U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP24V70-3U) BP24V70-3U BP24V70-3U External 24V 3U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP24V70-3U)

Power Distribution Units (PDUs)

  Model Number Description
1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDU1215 PDU1215 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
1.44kW Single-Phase Hot-Swap PDU, 120V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount PDUB15 PDUB15 1.44kW Single-Phase Hot-Swap PDU, 120V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount
1.4kW Single-Phase Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDUMH15 PDUMH15 1.4kW Single-Phase Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
1.4kW Single-Phase Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA PDUMH15AT PDUMH15AT 1.4kW Single-Phase Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
1.4kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA PDUMH15ATNET PDUMH15ATNET 1.4kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
1.4kW Single-Phase Switched PDU with LX Platform Interface, 120V Outlets (16 5-15R), 5-15P, 100-127V Input, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA PDUMH15NET PDUMH15NET 1.4kW Single-Phase Switched PDU with LX Platform Interface, 120V Outlets (16 5-15R), 5-15P, 100-127V Input, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA

Power Cords

  Model Number Description
Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 3 ft. (0.91 m), Black P006-003 P006-003 Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 3 ft. (0.91 m), Black
Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Black P006-004 P006-004 Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Black
Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Blue Plugs P006-004-BL P006-004-BL Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Blue Plugs
Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Green Plugs P006-004-GN P006-004-GN Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Green Plugs
Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Red Plugs P006-004-RD P006-004-RD Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Red Plugs
Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Yellow Plugs P006-004-YW P006-004-YW Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Yellow Plugs
Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 6 ft. (1.83 m), Black P006-006 P006-006 Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 6 ft. (1.83 m), Black

Management Hardware

  Model Number Description
MODBUS Management Accessory Card for UPS Remote Monitoring and Control MODBUSCARD MODBUSCARD MODBUS Management Accessory Card for UPS Remote Monitoring and Control
Programmable Relay I/O Card RELAYIOCARD RELAYIOCARD Programmable Relay I/O Card
SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems SNMPWEBCARD SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems TLNETCARD TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
Web Management Accessory Card WEBCARDLX WEBCARDLX Web Management Accessory Card
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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1774 or email presaleshelp@tripplite.com.