Product Status Current Model Number: SU3000RTXL3UN
SmartOnline 120V 3kVA 2.4kW On-Line Double-Conversion UPS, 3U Rack/Tower, Extended Run, WEBCARDLX Network Interface
Your product is still covered under warranty if it was purchased after 10/24/2018.
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Purchase a replacement
Resources & Downloads
- How to Perform the Proper Startup and Shutdown Procedures for a SmartOnline UPS System with LEDs
- How to Perform a Self-Test on a SmartOnline® UPS System with LEDs
- SmartOnline UPS Systems: Site Prep/Overview (Part 1 of 6)
- SmartOnline UPS Systems: Mounting (Part 2 of 6)
- SmartOnline UPS Systems: Connections (Part 3 of 6)
- SmartOnline UPS Systems: Local Management (Part 4 of 6)
- SmartOnline UPS Systems: Remote Management (Part 5 of 6)
- SmartOnline UPS Systems: Troubleshooting & Service (Part 6 of 6)
- How to Remove a Rack/Tower UPS System Bezel
- How to Reset/Self-Test a SmartOnline UPS System
Software, Firmware & Drivers
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.
Product RegistrationRegister your SU3000RTXL3UN for warranty
Tripp Lite offers the following extended warranty options for your SU3000RTXL3UN.
|WEXT1M||1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable|
|WEXT2M||2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable|
|WEXT3M||3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable|
Tripp Lite's Return Policy
Proof of Warranty Coverage
You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.
You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.
Repair or Replacement
Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.
Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.
Request Return Authorization (RMA)
A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.
Parts & Accessories
UPS Battery Packs
|BP72V15-2U||External 72V 2U Rackmount Battery Pack for select Tripp Lite UPS Systems (BP72V15-2U)|
|BP72V18-2US||External 72V 2U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP72V18-2US)|
|BP72V28RT-3U||External 72V 3U Rack/Tower Battery Pack for select Tripp Lite UPS systems (BP72V28RT-3U)|
|2-9USTAND||2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems|
|2POSTRMKITHD||2-Post Rack-Mount Installation Kit of 3U and Larger UPS, Transformer and Battery Pack Components|
Power Distribution Units (PDUs)
|PDU2430||2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. Cord, 1U Rack-Mount|
|PDUMH30NET||2.9kW Single-Phase Switched PDU with LX Platform Interface, 120V Outlets (16 5-15/20R), 10 ft. Cord with L5-30P, 2U, TAA|
|PDUMV30||2.9kW Single-Phase Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10ft Cord, 0U Vertical|
|P043-002||Power Extension Cord, NEMA L5-30P to NEMA L5-20R Extension Cord with Breaker - 20A, 120V, 10 AWG, 2 ft., Black|
|W01-INSTAL-B51||on site ups installation under 50 151lb usa|
|W01-INSTAL-E51||on site ups installation under 50 151lb usa|
|W01-PMBP-B||on site battery replacement with preventive maintenance 5 year warranty usa|
|W01-PMBP-E||on site battery replacement with preventive maintenance 5 year warranty usa|
|W01D-PMBP-B||on site battery replacement with preventive maintenance 5 year warranty usa|
|W01D-PMBP-E||on site battery replacement with preventive maintenance 5 year warranty usa|
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