Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1774
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SU3000RTXL3UN

SmartOnline 120V 3kVA 2.4kW On-Line Double-Conversion UPS, 3U Rack/Tower, Extended Run, WEBCARDLX Network Interface

SU3000RTXL3UN front view large image | UPS Battery Backup

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Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SU3000RTXL3UN.

Model Number Description
WEXT1M 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2M 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT3M 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable

Insurance Coverage

Your SU3000RTXL3UN comes with $250,000 Ultimate Lifetime Insurance  coverage.

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Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

Battery Model Number

RBC96-3U

3U UPS Replacement 72VDC Battery Cartridge (1 set of 6) for select Tripp Lite SmartOnline UPS
Information & Pricing
Quantity Required 1

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Battery Packs

  Model Number Description
External 72V 2U Rackmount Battery Pack for select Tripp Lite UPS Systems (BP72V15-2U) BP72V15-2U BP72V15-2U External 72V 2U Rackmount Battery Pack for select Tripp Lite UPS Systems (BP72V15-2U)
External 72V 2U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP72V18-2US) BP72V18-2US BP72V18-2US External 72V 2U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP72V18-2US)
External 72V 3U Rack/Tower Battery Pack for select Tripp Lite UPS systems (BP72V28RT-3U) BP72V28RT-3U BP72V28RT-3U External 72V 3U Rack/Tower Battery Pack for select Tripp Lite UPS systems (BP72V28RT-3U)

UPS Accessories

  Model Number Description
2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2-Post Rack-Mount Installation Kit of 3U and Larger UPS, Transformer and Battery Pack Components 2POSTRMKITHD 2POSTRMKITHD 2-Post Rack-Mount Installation Kit of 3U and Larger UPS, Transformer and Battery Pack Components

Power Distribution Units (PDUs)

  Model Number Description
2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. Cord, 1U Rack-Mount PDU2430 PDU2430 2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. Cord, 1U Rack-Mount
2.9kW Single-Phase Switched PDU with LX Platform Interface, 120V Outlets (16 5-15/20R), 10 ft. Cord with L5-30P, 2U, TAA PDUMH30NET PDUMH30NET 2.9kW Single-Phase Switched PDU with LX Platform Interface, 120V Outlets (16 5-15/20R), 10 ft. Cord with L5-30P, 2U, TAA
2.9kW Single-Phase Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10ft Cord, 0U Vertical PDUMV30 PDUMV30 2.9kW Single-Phase Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10ft Cord, 0U Vertical

Power Cords

  Model Number Description
Power Extension Cord, NEMA L5-30P to NEMA L5-20R Extension Cord with Breaker - 20A, 120V, 10 AWG, 2 ft., Black P043-002 P043-002 Power Extension Cord, NEMA L5-30P to NEMA L5-20R Extension Cord with Breaker - 20A, 120V, 10 AWG, 2 ft., Black
Part Number Description
W01-INSTAL-B51 on site ups installation under 50 151lb usa
W01-INSTAL-E51 on site ups installation under 50 151lb usa
W01-PMBP-B on site battery replacement with preventive maintenance 5 year warranty usa
W01-PMBP-E on site battery replacement with preventive maintenance 5 year warranty usa
W01D-PMBP-B on site battery replacement with preventive maintenance 5 year warranty usa
W01D-PMBP-E on site battery replacement with preventive maintenance 5 year warranty usa
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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1774 or email presaleshelp@tripplite.com.