Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1776
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SU5KRT3UTFMB

208V 5000VA 5000W On-Line UPS with Bypass PDU/Transformer, Hardwire/L6-30P Input, Hardwire/L6-20R/L6-30R Output, 5U

Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SU5KRT3UTFMB.

Model Number Description
WEXT1R 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2R 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT3R 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable

Insurance Coverage

Your SU5KRT3UTFMB comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

This UPS system does not support the addition of external battery packs.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Battery Packs

  Model Number Description
192V External Battery Pack for Select Tripp Lite UPS Systems, 3U Rack/Tower BP192V12RT3US BP192V12RT3US 192V External Battery Pack for Select Tripp Lite UPS Systems, 3U Rack/Tower

UPS Accessories

  Model Number Description
2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2-Post Rack-Mount Installation Kit for Select Tripp Lite SmartOnline UPS Systems 2POSTRMKITMB 2POSTRMKITMB 2-Post Rack-Mount Installation Kit for Select Tripp Lite SmartOnline UPS Systems
2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems 2POSTRMKITWM 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems

Server Racks & Cabinets

  Model Number Description
25U SmartRack Standard-Depth Half-Height Server Rack Enclosure, Doors and Side Panels SR25UB SR25UB 25U SmartRack Standard-Depth Half-Height Server Rack Enclosure, Doors and Side Panels
SmartRack Premium 42U Server Rack Enclosure, Secure, Standard-Depth SR42UB SR42UB SmartRack Premium 42U Server Rack Enclosure, Secure, Standard-Depth
SmartRack 42U Standard-Depth Rack Enclosure Cabinet for Harsh Environments SR42UBEIS SR42UBEIS SmartRack 42U Standard-Depth Rack Enclosure Cabinet for Harsh Environments
45U SmartRack 4-Post Open Frame Rack, 1000 lbs (453.6 kgs) Capacity - Organize and Secure Network Rack Equipment SR4POST SR4POST 45U SmartRack 4-Post Open Frame Rack, 1000 lbs (453.6 kgs) Capacity - Organize and Secure Network Rack Equipment
13U SmartRack 4-Post Open Frame Rack - Organize and Secure Network Rack Equipment SR4POST13 SR4POST13 13U SmartRack 4-Post Open Frame Rack - Organize and Secure Network Rack Equipment
25U SmartRack 4-Post Open Frame Rack - Organize and Secure Network Rack Equipment SR4POST25 SR4POST25 25U SmartRack 4-Post Open Frame Rack - Organize and Secure Network Rack Equipment

Server Rack Cooling

  Model Number Description
Portable AC Unit for Server Rooms - 12,000 BTU, 120V SRCOOL12K SRCOOL12K Portable AC Unit for Server Rooms - 12,000 BTU, 120V
Portable AC Unit for Server Rooms - 18,000 BTU, 208/240V SRCOOL18K SRCOOL18K Portable AC Unit for Server Rooms - 18,000 BTU, 208/240V
Portable AC Unit for Server Rooms - 12,000 BTU, 230V SRXCOOL12K SRXCOOL12K Portable AC Unit for Server Rooms - 12,000 BTU, 230V
Clear List

CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1776

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

See all contact options

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1776 or email presaleshelp@tripplite.com.