Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1776
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SUT30K

SmartOnline SUT Series 3-Phase 208/120V 220/127V 30kVA 30kW On-Line Double-Conversion UPS, Tower, Extended Run, SNMP Option

Warranty

Your product is still covered under warranty if it was purchased after 10/28/2020.

1-year limited warranty

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Register your SUT30K for warranty

Owner's manuals

How to order

How to order

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Documents & Downloads

Design Resources

One or more views of this model are included in the following Visio stencil.

We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.

Product Warranty

Product Warranty Period (U.S. & Canada)

1-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 1 year from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Product Registration

Register your SUT30K for warranty

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

Parts & Accessories

UPS Battery Packs

  Model Number Description
+/-144VDC External Battery Pack for Tripp Lite 208V SUT-Series UPS BP288VEBP BP288VEBP +/-144VDC External Battery Pack for Tripp Lite 208V SUT-Series UPS
UPS Battery Backup Replacement for Tripp Lite 208V SUT-Series UPS - Batteries Not Included, +/-144VDC BP288VEBPNB BP288VEBPNB UPS Battery Backup Replacement for Tripp Lite 208V SUT-Series UPS - Batteries Not Included, +/-144VDC

UPS Replacement Batteries

  Model Number Description
UPS Replacement Battery Cartridge for Tripp Lite SUT20K, SUT30K, SUT40K or SUT60K UPS, 48V RBCSUT RBCSUT UPS Replacement Battery Cartridge for Tripp Lite SUT20K, SUT30K, SUT40K or SUT60K UPS, 48V

UPS Accessories

  Model Number Description
UPS Maintenance Bypass Panel for SUT30K - 3 Breakers SUT30KMBP SUT30KMBP UPS Maintenance Bypass Panel for SUT30K - 3 Breakers

Management Hardware

  Model Number Description
MODBUS Management Accessory Card for UPS Remote Monitoring and Control MODBUSCARD MODBUSCARD MODBUS Management Accessory Card for UPS Remote Monitoring and Control
Programmable Relay I/O Card RELAYIOCARD RELAYIOCARD Programmable Relay I/O Card
SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems SNMPWEBCARD SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
Web Management Accessory Card WEBCARDLX WEBCARDLX Web Management Accessory Card
Part Number Description
W08-BW1-247 Commissioning for 20kVA - 30kVA 3-Phase UPS and Primary Battery in USA
W08-BW1-247-1B Commissioning for 20kVA - 30kVA 3-Phase UPS and Primary Battery Plus 1 Battery Cabinet in USA
W08-EW1-247 Commissioning for 20kVA - 30kVA 3-Phase UPS and Primary Battery in USA - Premium
W08-EW1-247-1B Commissioning for 20kVA - 30kVA 3-Phase UPS and Primary Battery Plus 1 Battery Cabinet in USA - Premium
W08-SCBAS1 Annual Service Agreement for 20kVA - 30kVA 3-Phase UPS and Primary Battery in USA
W08-SCBAS1-1B Annual Service Agreement for 20kVA - 30kVA 3-Phase UPS and Primary Battery Plus 1 Battery Cabinet in USA
W08-SCENH1 Annual Service Agreement for 20kVA - 30kVA 3-Phase UPS and Primary Battery in USA - Premium
W08-SCENH1-1B Annual Service Agreement for 20kVA - 30kVA 3-Phase UPS and Primary Battery Plus 1 Battery Cabinet in USA - Premium
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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1776

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

See all contact options

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1776 or email presaleshelp@tripplite.com.