Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1774
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SV20KM1P0B

SmartOnline SV Series 20kVA Medium-Frame Modular Scalable 3-Phase On-Line Double-Conversion 208/120V 50/60 Hz UPS System, No SVBM Battery Module

Product Warranty

Product Warranty Period (U.S. & Canada)

1-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 1 year from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Replacement UPS Batteries

This UPS system does not support the addition of external battery packs.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Battery Packs

  Model Number Description
UPS Battery Pack for SV Series, 3-Phase UPS - External BP240V370 BP240V370 UPS Battery Pack for SV Series, 3-Phase UPS - External
UPS Battery Pack for SV Series, 3-Phase UPS, No Battery - External BP240V370NB BP240V370NB UPS Battery Pack for SV Series, 3-Phase UPS, No Battery - External
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, Batteries Included EBP240V2501 EBP240V2501 UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, No Batteries Included EBP240V2501NB EBP240V2501NB UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, No Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, Batteries Included EBP240V2502 EBP240V2502 UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, No Batteries Included EBP240V2502NB EBP240V2502NB UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, No Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, Batteries Included EBP240V3501 EBP240V3501 UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, No Batteries Included EBP240V3501NB EBP240V3501NB UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, No Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, Batteries Included EBP240V3502 EBP240V3502 UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, No Batteries Included EBP240V3502NB EBP240V3502NB UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, No Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, Batteries Included EBP240V5001 EBP240V5001 UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, No Batteries Included EBP240V5001NB EBP240V5001NB UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 1 Cabinet - Tower, TAA, No Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, Batteries Included EBP240V5002 EBP240V5002 UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, No Batteries Included EBP240V5002NB EBP240V5002NB UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, No Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, Batteries Included EBP240V6002 EBP240V6002 UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, No Batteries Included EBP240V6002NB EBP240V6002NB UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 2 Cabinets - Tower, TAA, No Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 3 Cabinets - Tower, TAA, Batteries Included EBP240V6003 EBP240V6003 UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 3 Cabinets - Tower, TAA, Batteries Included
UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 3 Cabinets - Tower, TAA, No Batteries Included EBP240V6003NB EBP240V6003NB UPS Battery Pack for SV-Series 3-Phase UPS, +/-120VDC, 3 Cabinets - Tower, TAA, No Batteries Included

UPS Accessories

  Model Number Description
3 Breaker Maintenance Bypass Panel for select Tripp Lite 20 and 30kVA UPS systems SU2030KMBP SU2030KMBP 3 Breaker Maintenance Bypass Panel for select Tripp Lite 20 and 30kVA UPS systems
20-60kVA 3-Phase Power Distribution Center SUDC208V42P SUDC208V42P 20-60kVA 3-Phase Power Distribution Center
20-30kVA 3-Phase Power Distribution Center with Integrated 3 breaker 208V Service Bypass Switch SUDC208V42P30M SUDC208V42P30M 20-30kVA 3-Phase Power Distribution Center with Integrated 3 breaker 208V Service Bypass Switch
Hot-Swappable Power Module, 20kVA/18kW for 208/120V 220/127V SV Series UPS Systems SV20PM SV20PM Hot-Swappable Power Module, 20kVA/18kW for 208/120V 220/127V SV Series UPS Systems

Management Hardware

  Model Number Description
EnviroSense2 (E2) Environmental Sensor Module, Temperature E2MT E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs E2MTDO E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs E2MTHDI E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs
Programmable RS-485 Management Accessory Card for Select 3-Phase UPS Systems MODBUSCARDSV MODBUSCARDSV Programmable RS-485 Management Accessory Card for Select 3-Phase UPS Systems

Environmental Sensors

  Model Number Description
EnviroSense2 (E2) Environmental Sensor Module, Temperature E2MT E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs E2MTDO E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs E2MTHDI E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs
Part Number Description
W09-BW1-247 Commissioning for SV or SVX 3-Phase UPS and Primary Battery in USA
W09-BW1-247-1B Commissioning for SV or SVX 3-Phase UPS and Primary Battery Plus 1 Battery Cabinet in USA
W09-BW1-247-1BX Unpacking/Assembly for SV or SVX 3-Phase UPS Modular Frame Components (Power Modules/Battery Packs) Only and Commissioning for UPS and Primary Battery Plus 1 Battery Cabinet in USA
W09-BW1-247-X Unpacking/Assembly for SV or SVX 3-Phase UPS Modular Frame Components (Power Modules/Battery Packs) Only and Commissioning for UPS and Primary Battery in USA
W09-EW1-247 Commissioning for SV or SVX 3-Phase UPS and Primary Battery in USA - Premium
W09-EW1-247-1B Commissioning for SV or SVX 3-Phase UPS and Primary Battery Plus 1 Battery Cabinet USA - Premium
W09-EW1-247-X Unpacking/Assembly for SV or SVX 3-Phase UPS Modular Frame Components (Power Modules/Battery Packs) Only and Commissioning for UPS and Primary Battery in USA - Premium
W09-SCBAS1 Annual Service Agreement for SV or SVX 3-Phase UPS and Primary Battery in USA
W09-SCBAS1-1B Annual Service Agreement for SV or SVX 3-Phase UPS and Primary Battery and 1 Battery Cabinet in USA
W09-SCENH1 Annual Service Agreement for SV or SVX 3-Phase UPS and Primary Battery in USA - Premium
W09-SCENH1-1B Annual Service Agreement for SV or SVX 3-Phase UPS and Primary Battery and 1 Battery Cabinet in USA - Premium
Clear List

CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

See all contact options

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1774 or email presaleshelp@tripplite.com.