Product Status Current Model Number: WEBCARDLX
Network Card for Select Tripp Lite UPS Systems and PDUs
Your product is still covered under warranty if it was purchased after 1/27/2020.
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Documents & Downloads
- Owner's Manual for WEBCARDLX (English)
- LX Firmware Update Instructions (English)
- User's Guide for WEBCARDLX PowerAlert Device Manager (English)
- Owner's Manual for WEBCARDLX (Multi-language)
- PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
- PowerAlert Element Manager 1.0.0 (Build 268) Release Notes
- Power Alert Device Manager (v20) REST API User Guide
- PowerAlert Device Manager (PADM) 22.214.171.124 Release Notes
- User's Guide for PowerAlert Network Management System (PANMS) (English)
- User's Guide for PowerAlert Network Shutdown Agent PANSA (English)
- PowerAlert Device Manager 20.0.0 (Build 2526) Release Notes
- PowerAlert Device Manager (PADM) 20.0.0 User's Guide (English)
- Product Datasheet
Software, Firmware & Drivers
PowerAlert Element Manager 1.0.0 (Build 268)
PowerAlert Element Manager (PAEM) is a software application that facilitates configuration and maintenance of Tripp Lite LX Platform devices. PAEM discovers compatible devices on a network and installs firmware updates and configuration settings.
PowerAlert Device Manager (PADM) 126.96.36.199
PADM firmware version 188.8.131.52 is now available for all LX Platform devices, including UPS systems with a WEBCARDLX network interface card, PDU3E-series PDUs, PDU3XE-series PDUs, LX suffix PDUs and LX-compatible cooling products. This version adds support for new device models and contains fixes for multiple issues.
- Tripp Lite MIB Package
- USB CDC Serial Driver and Instructions (English)
- Latest Firmware Downloads
- PowerAlert Device Manager (PADM) 20.0 MIB Package
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.
Product RegistrationRegister your WEBCARDLX for warranty
Tripp Lite offers the following extended warranty options for your WEBCARDLX.
|WEXT1C||Extended Warranty and Technical Support for Select Tripp Lite Products – DC Power; KVM; PDU; Inverters; Power Management; UPS Systems|
|WEXT2C||Extended Warranty and Technical Support for Select Tripp Lite Products – DC Power Supplies; KVM Switches; PDUs; Power Inverters; Power Management; UPS Systems|
|WEXT3C||Extended Warranty and Technical Support for Select Tripp Lite Products – Cables & Connectivity; DC Power Supplies; KVM Switches; PDUs; Power Inverters; UPS Systems|
Tripp Lite's Return Policy
Proof of Warranty Coverage
You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.
You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.
Repair or Replacement
Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.
Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.
Request Return Authorization (RMA)
A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.
Questions & Answers
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