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Product Status Discontinued on 10/8/2021 Model Number: B072-016-IP4

NetCommander 16-Port Cat5 KVM over IP Switch - 4 Remote + 1 Local User, 1U Rack-Mount

B072-016-IP4 front view large image | KVM Switches

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Product Warranty

Product Warranty Period (Worldwide)

3-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 3 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Eaton's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

Recent updates to the Firefox browser have limited support for Java plugins, which has affected usage of the browser application used to initiate a remote KVM session. To address this, a non-browser application is available for download here.
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The NetCommander IP KVM switches do not support Virtual Media on Ubuntu operating systems. For Virtual Media support on Ubuntu, our B064-Series NetDirector IP KVM switches are recommended.
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Yes. Tripp Lite has a non-browser client available for download that allows you to remotely access your KVM from a Windows computer while bypassing the Java Security prompts. Also available for free download is Tripp Lite’s NETCOMMANDER-AXS software, which lets you access all of your Tripp Lite NetCommander IP KVM Switches (B070 and B072 IP Series) from a single interface on a Windows computer, while at the same time bypassing the Java Security prompts. To download the non-browser client and/or NETCOMMANDER-AXS software, go here and type in your KVM model name.
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- Program/TCP : 900 (may be changed to anything between 800 and 65535) - HTTPS: 443
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GEN10/KVM incompatibility: HP has addressed the issue concerning No video/intermittent video when connected to VGA monitor through a KVM. This issue came about as a full-time power management service which was incorporated into the HP Gen10 servers. A firmware release from HP updates the system to allow the VGA aspect of this service to be turned off. Please see HP GEN10 KVM Video Solution.
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Parts & Accessories

Copper Network Cables

  Model Number Description
Cat6 Gigabit Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE, Gray, 7 ft. (2.13 m) N201-007-GY N201-007-GY Cat6 Gigabit Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE, Gray, 7 ft. (2.13 m)
Cat6 Gigabit Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE, Gray, 14 ft. (4.27 m) N201-014-GY N201-014-GY Cat6 Gigabit Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE, Gray, 14 ft. (4.27 m)
Cat6 Gigabit Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE, Gray, 25 ft. (7.62 m) N201-025-GY N201-025-GY Cat6 Gigabit Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE, Gray, 25 ft. (7.62 m)
Cat6 Gigabit Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE, Gray, 50 ft. (15.24 m) N201-050-GY N201-050-GY Cat6 Gigabit Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE, Gray, 50 ft. (15.24 m)

Accessories

  Model Number Description
NetCommander PS2 Server Interface Unit (SIU) B078-101-PS2 B078-101-PS2 NetCommander PS2 Server Interface Unit (SIU)
NetCommander USB Server Interface Unit (SIU) - Single B078-101-USB-1 B078-101-USB-1 NetCommander USB Server Interface Unit (SIU) - Single
NetCommander USB Server Interface Unit (SIU) - 8-Pack B078-101-USB-8 B078-101-USB-8 NetCommander USB Server Interface Unit (SIU) - 8-Pack
NetCommander USB Server Interface Unit (SIU) with Virtual Media up to 12Mbps B078-101-USB2 B078-101-USB2 NetCommander USB Server Interface Unit (SIU) with Virtual Media up to 12Mbps

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.