RELEASE NOTES PowerAlert Device Manager 20.0.3 (Build 42) 2-DEC-2021 SHA-1 hash: ce9f0867ee4270c5be1d66915bd1f612f1cd92ed Copyright (c) 2021 by Tripp Lite All Rights Reserved IMPORTANT NOTES * Devices must be running firmware version of 15.5.2 or higher in order to upgrade to PADM20. If devices are running firmware versions 15.5.1 or earlier, they must be upgraded to 15.5.7 prior to the PADM20 upgrade. * This version of PowerAlert Device Manager (PADM20) applies the following security policies: - On initial login with any of the pre-configured Local Users – localadmin, localmanager or localguest – PADM will force the user to change the default password. - The default passwords localadmin, localmanager and localguest are restricted and cannot be used for any user. - The preconfigured SNMPv1 and SNMPv2 users – public and tripplite, respectively – are disabled, by default. Note that PowerAlert Network Management System (PANMS) and PowerAlert Network Shutdown Agent (PANSA) will not discover devices until SNMPv2 user tripplite is enabled. - The default password of the pre-configured SNMPv3 users – localadmin, localmanager or localguest – must be changed prior to use. Note that the new entry will be saved as both the authentication and privacy passwords. - If the Administrator (with new password) navigates to Configuration > Security > User and saves any edits on the page, a warning message will appear about changing the Password and Auth Password for localmanager and localguest. * Beginning with PADM version 20.0.0, LX Platform devices do not include a textual menu interface. The menu interface is superseded by a full-featured Command Line Interface (CLI), capable of the same functionality as the web interface. A maximum of two concurrent CLI sessions are supported. If a third session is attempted, a warning message will appear that the session limit has been reached. The exception to this is if the third session is logging in with the default localdmin/localadmin credentials in which case the oldest active session will be terminated. * With firmware version 15.x.x, certain device protocols reported the device temperature under the incorrect label, "upsBatteryTemperature.0". In PADM20 this was corrected; the new labels are " tlpUpsDeviceTemperatureC" and "tlpUpsDeviceTemperatureF". * When performing a "Reset to Factory Defaults" using Command Line Interface (CLI), the observed LED sequence on the LX card/device differs from the one observed when executing the Reset from the web interface or long-pressing the Reset button. In all cases, the outcome of the Reset is identical. * Beginning with PADM version 20.0.0, the following features available in PADM version 15.5.x are not supported: HTTP/HTTPS Contacts, EnergyWise, IP filtering (Access Control ) of inbound SNMPv3 users. * Use PowerAlert Element Manager (PAEM) to perform Mass Firmware update on LX Platform Devices running firmware version 15.5.1 or later. See PAEM Release Notes for more information. * If UPS systems operating on 15.5.x are being monitored by PowerAlert Network Shutdown Agent (PANSA) software, upgrading those devices to PADM20 will require them to be deleted and then then re-discovered in PANSA. * External Battery Pack configuration using CLI is not supported in this release. Use the web GUI to execute this function.  * Language selection is not supported in this release; the default language is English. REQUIREMENTS DEFECT FIXES PADM-21807 - After a sensor is re-connected, pre-existing humidity/temperature events are not reinstated PADM-22188 - Autoprobe ping failures occur on one device but not another PADM-22268 - Fan speed setting changes incorrectly when the device is powered off PADM-22353 - Time displayed in the device LCD does not match the time displayed in PADM PADM-22958 - Poor user experience related to the Isobreaker feature, once triggered PADM-22979 - Firmware upgrade with a modified upgrade package incorrectly succeeds PADM-23190 - When a (DHCP) IPv6 Address is assigned, the device LCD reports it as "::1" PADM-23235- After replacing an E2 sensor with different model, the Actions summary screen does not reflect the change PADM-23264 - The low voltage bypass limit can be set to a value lower than the minimum limit PADM-23375 - Changing the Operating Mode in PADM does not get reflected on the device's LCD PADM-23377 - Firmware version is displayed inconsistently between device types PADM-23484 - After performing a Restore from External Backup, all E2 sensors were reported as inactive PADM-23512 - Event Log details are missing in CLI when using the verbose option PADM-23564 - When an E2 sensor is disconnected, it's Device Name disappears from Alert entries PADM-23574 - GUI-Filter displays keywords for variables not available PADM-23624 - The Event Details of a Circuit Breaker Open event report invalid input voltages PADM-23637 - In SNMP, Circuit Apparent Power "tlpPduCircuitApparentPower" on phase 3 reports an invalid value PADM-23643 - Site Wire Fault alert is reported in standby mode, but not online or bypass mode PADM-23669 - Output Power for L1-L2 displays 0W when the actual power is ~800W PADM-23712 - After firmware upgrade, Device Properties incorrectly reports the device as Inactive PADM-23836 - An active Total Harmonic Distortion event does not re-trigger after the fault detector is reset PADM-23966 - Informative waveform acquisition messages do not appear PADM-24006 - For certain PDU models, the Data Log inaccurately displays "Unknown" as well as invalid values PADM-24040 - Loads are not displayed after a firmware upgrade PADM-24041 - For certain PDU models, the LCD Password Control attribute is displayed as a numerical key instead of text PADM-24042 - For certain PDU models, the LCD Password Reset Control does not prompt for a parameter PADM-24105 - Under certain conditions, the Loads page, Load 1 temporarily displays a "locked" icon PADM-24192 - Invalid phase voltage variable are being displayed when the circuit breaker is open PADM-24236 - In PADM, the LCD Password modal lacks descriptive guidance PADM-24244 - For certain PDU models, the Loads page displays invalid data PADM-24278 - For certain PDU models, Power is displayed in CLI but not in PADM PADM-24282 - For certain PDU models, not all supported variables are displayed in the Loads page PADM-24283 - In CLI, the LCD password command does not ask for data input PADM-24296 - In SNMP, outlet active power has no data PADM-24300 - In SNMP, outlet type is not displayed PADM-24309 - In SNMP, outlet frequency is not reported PADM-24310 - In CLI, Individual load frequency is incorrectly formatted PADM-24395 - After firmware upgrade, the Battery menu item disappears PADM-24424 - Unable to selecting a battery install date using the calendar control PADM-24449 - In SNMP, OID tlpPduOutletOvercurrent is displayed for units that don't support the parameter PADM-24468 - In CLI, Reactive Power is displayed inconsistently between device and load views PADM-24480 - The Battery Transition Count reset does not function properly PADM-24481 - The Bypass Limit Thresholds do not have correct min and max values PADM-24483 - The Recorded High/Low control message window lacks descriptive text PADM-24497 - For certain PDUs, the Current and Active Power values in the Loads table are incorrectly displayed as 'Unknown' PADM-24522 - Items in the Columns pulldown menu are not ordered properly PADM-24590 - Created SMS Alert Contacts are not displayed when configuring the Default SMS Notification action PADM-24625 - The Data Log does not work properly after a Restore from Back-Up is performed PADM-24650 - In SNMP, OID tlpCoolingDeviceCoolingType.1 displays no value PADM-24658 - Barometric Pressure unit of measure dispalyed inconsistently between PADM and SNMP PADM-24659 - Suction Pressure unit of measure dispalyed inconsistently between PADM and SNMP PADM-24691 - After a firmware upgrade, a load that was previously in an overcurrent state does not display the locked load icon PADM-24730 - Changing the LCD password via PADM does not get written to the device PADM-24775 - Fault Conditions are reported as a numerical value rather than descriptive text PADM-24776 - Under certain conditions, Fault Conditions incorrectly reports No Faults PADM-24777 - Fan Failure/Fan Inoperative alert incorrectly triggers Bus Under/Over Voltage alerts PADM-24803 - For certain devices, the Nominal Output Voltage drop-down menu contains values that the device does not support PADM-24821 - Setting the Supply Air Temperature High and Low alarm bands, in Fahrenheit, does not work PADM-24922 - Under certain conditions, the Reset General Fault control is not available PADM-25017 - For certain UPS models that support external batteries, the Batteries menu item does not appear PADM-25039 - The Event Log records Bypass Voltage Normal/Abnormal events during on-battery transitions PADM-25060 - Under certain conditions, Load 2 of the device is always off and cannot be turned on PADM-25176 - Under certain conditions, the LCD Password action appears not to work PADM-25193 - Under certain conditions, turning off a load via SNMP makes the load state disappear in PADM PADM-25227 - In CLI, the return-air and supply-air keywords are inconsistently implemented PADM-25239 - The Manufacturer name appears inconsistenly in all interfaces PADM-25366 - The Load On/Off switch icon disappears after turning off a load PADM-25370 - The THD event time stamp is not syncronized with Event Log entries PADM-25567 - CLI Data Log displays parameters that are not dislayed in other interfaces PADM-25591 - Bypass limits do not identify a unit of measure PADM-25791 - Power Strategy is not editable PADM-25803 - Autonomous backup time cannot be viewed or set in PADM PADM-25810 - Off mode cannot be set in PADM PADM-25811 - Changes made to bypass range thresholds are not saved PADM-25812 - ECO/High Efficiency High and Low voltage range selection cannot be viewed or set in PADM PADM-25814 - Loads page does not show a non controllable load PADM-25815 - Output Voltage cannot be viewed or set in PADM PADM-25816 - Faults supported by the device are not all represented in PADM PADM-25845 - The Dashboard gauge for Pressure is incorrectly implemented PADM-25961 - Remove Output Utilization Total parameter for devices that do not support it PADM-26033 - Editing Power Strategy is incorrectly implemented PADM-26068 - The Event Log is not recording all Communications events PADM-26514 - On certain devices, the Bypass Limit is not editable in the web interface PADM-26612 - PADM reports an Inverter Fault Condition alert, but the devie LCD does not PADM-26616 - PADM does not report the device's firmware version PADM-26648 - Bypass Frequency Limit can be set in PADM but not via SNMP PADM-26649 - PADM incorrectly reports Bypass Line Count PADM-26655 - Energy Saving Setting can be set in PADM but not via SNMP PADM-26661 - Cooling Mode can be set in PADM but not via SNMP PADM-26670 - Installed Date and Replacement Date are not editable PADM-26673 - Device output does not turn off after triggering "On Battery" shutdown action PADM-26685 - The Restart function turns off device, but fails to turn it back on PADM-26692 - Output Current precision is not reported in PADM PADM-26708 - Battery Capacity Low alarm is not cleared when capacity is above threshold PADM-26710 - PADM does not display the SRCOOL25K serial number PADM-26711 - The event 'Bypass Out Of Range' was changed to 'Bypass Voltage Abnormal' in 20.0.3 PADM-26718 - In CLI, while on battery, entering the 'off' command will not shut down the device PADM-26768 - Event details are missing in the Event Log PADM-26899 - Waveform data is not generated when triggered ENHANCEMENTS PADM-18459 - Support Protocol 9004 PADM-19320 - Support protocol 4205 PADM-20433 - Support 5025 Extended Receptacle Data PADM-21208 - Listening mode not working correctly PADM-22554 - Revert changes made to overcome firmware defect on certain model PDUs PADM-23583 - Stop bypassing configured DNS servers for firmware checks PADM-23830 - Support Protocol 3030 PADM-23831 - Support Protocol 3029 NEW ISSUES (Note: these issues may have existed in previous releases) KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-17826 - in CLI, Press ^C causes an error PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18552 - Watchdog is incorrectly reported (as supported) in Device details [5018] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18743 - CLI command "show security-mode" does not display the set parameter [3015 5018] PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20307 - Contact Output does not reflect the proper severity PADM-20411 Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20661 - In CLI, setting the frequency of a scheduled action to 'once' will automatically- and without informing the user – reset (overwrite) the recurrence count to one (1). PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20786 - In SNMP, the tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be set; use CLI or GUI to set these parameters [3027] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21400 - After adding an external battery pack via the "Batteries" page, the displayed runtime does not update to reflect the new configuration. Navigate away from, then back to the page in order to display the updated runtime. PADM-21463 - In CLI, performing the 'restore' command with no backup file present will display an unformatted message [4008] PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21853 - After upgrade from 15.5.x to 20.0.x, the default SMS action has no links to triggers, however on reset to defaults, SMS actions do have links PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21974 - In CLI, changing the Data Log interval does not generate a Purge Warning Message, as it does in the web interface [9003] PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22014 - SNMP OID tlpUpsConfigHighVoltageResetTolerance fails to write a valid value [3027] PADM-22019 - SNMP OID tlpUpsConfigLowVoltageResetTolerance fails to write a valid value [3027] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22026 - SNMP OID tlpUpsControlResetAllParameters is not available, though the equivalent is available in CLI and the web interface [3027] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22242 - When the UPS is on battery, the Buzzer Status variable reports 'silent', i.e. does not reflect the current state [3005] PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22489 - Keyboard Interrupts (Ctrl+C) in CLI cause multiple Python messages to appear PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22509 - The Data Log in CLI (report) shows rows that are not displayed in GUI PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22696 - With two sets of three E2 sensors connected (6 total) only four are getting populated in Device Properties PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22756 - Delete "Reset Device" Command and Control from Driver PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-22989 - Battery age date shows invalid date under certain conditions PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23151 - Export Event Log shows inconsistent data for "Device = System" PADM-23172 - There are two redundant OIDs to Mute the UPS Buzzer PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23305 - Communication Lost event does not show Device name information PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23494 - Under cetain conditions, Accounting Log entries include the refresh token ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- RELEASE NOTES PowerAlert Device Manager 20.0.2 (Build 8) 17-SEP-21 SHA1 hash: 04a6b294f21a092c8841a032b70294360a50706b Copyright (c) 2021 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES PADM-25549 - Mass Configuration does not work with versions after 20.0.1 PADM-25796 - Bootup of LX card causes the device's SNMP slot to become disabled. ENHANCEMENTS NEW ISSUES (Note: these issues may have existed in previous releases) KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-17826 - in CLI, Press ^C causes an error PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18552 - Watchdog is incorrectly reported (as supported) in Device details [5018] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18743 - CLI command "show security-mode" does not display the set parameter [3015 5018] PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20307 - Contact Output does not reflect the proper severity PADM-20411 Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20661 - In CLI, setting the frequency of a scheduled action to 'once' will automatically- and without informing the user – reset (overwrite) the recurrence count to one (1). PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20786 - In SNMP, the tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be set; use CLI or GUI to set these parameters [3027] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21400 - After adding an external battery pack via the "Batteries" page, the displayed runtime does not update to reflect the new configuration. Navigate away from, then back to the page in order to display the updated runtime. PADM-21463 - In CLI, performing the 'restore' command with no backup file present will display an unformatted message [4008] PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21807 - Active alerts related to sensors get cleared if the sensor is disconnected [3015] PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21853 - After upgrade from 15.5.x to 20.0.x, the default SMS action has no links to triggers, however on reset to defaults, SMS actions do have links PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21974 - In CLI, changing the Data Log interval does not generate a Purge Warning Message, as it does in the web interface [9003] PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22014 - SNMP OID tlpUpsConfigHighVoltageResetTolerance fails to write a valid value [3027] PADM-22019 - SNMP OID tlpUpsConfigLowVoltageResetTolerance fails to write a valid value [3027] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22026 - SNMP OID tlpUpsControlResetAllParameters is not available, though the equivalent is available in CLI and the web interface [3027] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22242 - When the UPS is on battery, the Buzzer Status variable reports 'silent', i.e. does not reflect the current state [3005] PADM-22268 - Fan speed is not reported correctly when the device is powered off [9003] PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22489 - Keyboard Interrupts (Ctrl+C) in CLI cause multiple Python messages to appear PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22509 - The Data Log in CLI (report) shows rows that are not displayed in GUI PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22696 - With two sets of three E2 sensors connected (6 total) only four are getting populated in Device Properties PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22756 - Delete "Reset Device" Command and Control from Driver PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-22989 - Battery age date shows invalid date under certain conditions PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23151 - Export Event Log shows inconsistent data for "Device = System" PADM-23172 - There are two redundant OIDs to Mute the UPS Buzzer PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23305 - Communication Lost event does not show Device name information PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23494 - Under cetain conditions, Accounting Log entries include the refresh token ------------------------------------------------------------------------------------------------------------------------------------------------------ PowerAlert Device Manager 20.0.1 (Build 118) 30-JUN-21 SHA1 hash: ee790ae84f9bc4e1ca0042252cb51e9d06ddc655 Copyright (c) 2021 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES PADM-16889 - Bypass, Economy, Standby & Converter Modes are not correctly reported on some devices. [4000 4001 4002 4003 4004 4006 4100 4200 4201] PADM-17613 - On certain devices, a tripped breaker will not trigger an "Output Off" event or alarm. [4100] PADM-18798 - Data variable "Remote Temperature Sensor Setting " should re-named "Remote Temperature Sensor" [9002] PADM-18897 - For SRCOOL devices, the Operating Mode "Idle" should be re-named "Defrosting" when the device is defrosting [9003] PADM-19894 - CLI allows load actions to be configured with both "on-set" and "on-clear" triggers whereas in GUI, it is either "on-set" or "on-clear" [5018] PADM-21876 - For certain UPS models, the Battery Status > Fully Discharged variable does not display a value [4004] PADM-21975 - Trap port parameter removed but still exist in "man" command in [4008 5023] PADM-22238 - An anomaly was observed in which a scheduled load action incorrectly affected other loads [5001] ENHANCEMENTS PADM-15645 - Support protocol 5025 PADM-11192 - Support protocol 4202 PADM-21194 - Support protocol 4010 PADM-21967 - 15.5.x to 20.x.x Default Action Data Migration Improvements NEW ISSUES (Note: these issues may have existed in previous releases) PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17826 - in CLI, Press ^C causes an error PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-20307 - Contact Output does not reflect the proper severity PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21853 - After upgrade from 15.5.x to 20.0.x, the default SMS action has no links to triggers, however on reset to defaults, SMS actions do have links PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22489 - Keyboard Interrupts (Ctrl+C) in CLI cause multiple Python messages to appear PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22509 - The Data Log in CLI (report) shows rows that are not displayed in GUI PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22696 - With two sets of three E2 sensors connected (6 total) only four are getting populated in Device Properties PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22756 - Delete "Reset Device" Command and Control from Driver PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-22989 - Battery age date shows invalid date under certain conditions PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23151 - Export Event Log shows inconsistent data for "Device = System" PADM-23172 - There are two redundant OIDs to Mute the UPS Buzzer PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23305 - Communication Lost event does not show Device name information PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23494 - Under cetain conditions, Accounting Log entries include the refresh token KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18552 - Watchdog is incorrectly reported (as supported) in Device details [5018] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18743 - CLI command "show security-mode" does not display the set parameter [3015 5018] PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20411 - Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 - After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20661 - In CLI, setting the frequency of a scheduled action to 'once' will automatically- and without informing the user – reset (overwrite) the recurrence count to one (1). PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20786 - In SNMP, the tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be set; use CLI or GUI to set these parameters [3027] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21400 - After adding an external battery pack via the "Batteries" page, the displayed runtime does not update to reflect the new configuration. Navigate away from, then back to the page in order to display the updated runtime. PADM-21463 - In CLI, performing the 'restore' command with no backup file present will display an unformatted message [4008] PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21807 - Active alerts related to sensors get cleared if the sensor is disconnected [3015] PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21974 - In CLI, changing the Data Log interval does not generate a Purge Warning Message, as it does in the web interface [9003] PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22014 - SNMP OID tlpUpsConfigHighVoltageResetTolerance fails to write a valid value [3027] PADM-22019 - SNMP OID tlpUpsConfigLowVoltageResetTolerance fails to write a valid value [3027] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22026 - SNMP OID tlpUpsControlResetAllParameters is not available, though the equivalent is available in CLI and the web interface [3027] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22242 - When the UPS is on battery, the Buzzer Status variable reports 'silent', i.e. does not reflect the current state [3005] PADM-22268 - Fan speed is not reported correctly when the device is powered off [9003] ---------------------------------------------------------------------------------------------------------------------------------------------------- PowerAlert Device Manager 20.0.0 (Build 2526) 9-FEB-21 SHA1 hash: 6094f445d2e4cfc481b7ee4a757216d9e267cee1 Copyright (c) 2021 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES ENHANCEMENTS NEW ISSSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-16889 - Bypass, Economy, Standby & Converter Modes are not correctly reported on some devices. [4000 4001 4002 4003 4004 4006 4100 4200 4201] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17613 - On certain devices, a tripped breaker will not trigger an "Output Off" event or alarm. [4100] PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18552 - Watchdog is incorrectly reported (as supported) in Device details [5018] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18743 - CLI command "show security-mode" does not display the set parameter [3015 5018] PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18798 - Data variable "Remote Temperature Sensor Setting " should re-named "Remote Temperature Sensor" [9002] PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18897 - For SRCOOL devices, the Operating Mode "Idle" should be re-named "Defrosting" when the device is defrosting [9003] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19894 - CLI allows load actions to be configured with both "on-set" and "on-clear" triggers whereas in GUI, it is either "on-set" or "on-clear" [5018] PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20411 - Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 - After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20661 - In CLI, setting the frequency of a scheduled action to 'once' will automatically- and without informing the user – reset (overwrite) the recurrence count to one (1). PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20786 - In SNMP, the tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be set; use CLI or GUI to set these parameters [3027] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21400 - After adding an external battery pack via the "Batteries" page, the displayed runtime does not update to reflect the new configuration. Navigate away from, then back to the page in order to display the updated runtime. PADM-21463 - In CLI, performing the 'restore' command with no backup file present will display an unformatted message [4008] PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21807 - Active alerts related to sensors get cleared if the sensor is disconnected [3015] PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21876 - For certain UPS models, the Battery Status > Fully Discharged variable does not display a value [4004] PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21974 - In CLI, changing the Data Log interval does not generate a Purge Warning Message, as it does in the web interface [9003] PADM-21975 - Trap port parameter removed but still exist in "man" command in [4008 5023] PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22014 - SNMP OID tlpUpsConfigHighVoltageResetTolerance fails to write a valid value [3027] PADM-22019 - SNMP OID tlpUpsConfigLowVoltageResetTolerance fails to write a valid value [3027] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22026 - SNMP OID tlpUpsControlResetAllParameters is not available, though the equivalent is available in CLI and the web interface [3027] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22238 - An anomaly was observed in which a scheduled load action incorrectly affected other loads [5001] PADM-22242 - When the UPS is on battery, the Buzzer Status variable reports 'silent', i.e. does not reflect the current state [3005] PADM-22268 - Fan speed is not reported correctly when the device is powered off [9003] KNOWN ISSUES END RELEASE NOTES