Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: RBC1500

UPS Battery Replacement for Select SMART1200LCD, SMART1500LCD, SMART1500LCDXL, SMX1500LCD UPS Systems

Warranty

Your product is still covered under warranty if it was purchased after 4/24/2018.

18-month limited warranty

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Register your RBC1500 for warranty

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Support for In-Warranty
Tripp Lite Products

North American Support Center
773.869.1110

Please have your serial number ready when you call.
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Resources & Downloads

Documentation

Product Warranty

Product Warranty Period (U.S. & Canada)

18-MONTH LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 18 months from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Product Registration

Register your RBC1500 for warranty

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Battery Backup
  Model Number Description
SMART1200LCD | UPS Battery Backup SMART1200LCD SmartPro LCD 120V 1200VA 700W Line-Interactive UPS, AVR, 2U Rack/Tower, LCD, USB, DB9 Serial, 8 Outlets
SMART1500LCD | UPS Battery Backup SMART1500LCD SmartPro LCD 120V 1500VA 900W Line-Interactive UPS, AVR, 2U Rack/Tower, LCD, USB, DB9 Serial, 8 Outlets
SMART1500LCDXL | UPS Battery Backup SMART1500LCDXL SmartPro LCD 120V 1500VA 900W Line-Interactive UPS, AVR, Extended Runtime, 2U Rack/Tower, LCD, USB, DB9, 8 Outlets
SMX1500LCD | UPS Battery Backup SMX1500LCD 1500VA 900W Line-Interactive UPS - 8 C13 Outlets, AVR, 230V, 50/60 Hz, USB, DB9, LCD, 2U Rack/Tower
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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.