Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: SM3000RMXL2UTAA

TAA SmartPro 120V 3kVA 2.88kW Line-Interactive Sine Wave UPS, 2U, Extended Run, Network Card Options, LCD, USB, DB9

SM3000RMXL2UTAA front view large image | UPS Battery Backup

Warranty

Your product is still covered under warranty if it was purchased after 12/13/2017.

2-year limited warranty

Insurance

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Owner's manuals

Support resources

Software, Firmware & Drivers
SM3000RMXL2UTAA How-To Videos

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Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SM3000RMXL2UTAA.

Model Number Description
WEXT1L 1-Year Extended Warranty - For select Tripp Lite Products
WEXT2L 2-Year Extended Warranty - For select Tripp Lite Products
WEXT3L 3-Year Extended Warranty - For select Tripp Lite Products

Insurance Coverage

Your SM3000RMXL2UTAA comes with $250,000 Ultimate Lifetime Insurance  coverage.

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Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

This UPS system does not support the addition of external battery packs.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Battery Packs
  Model Number Description
BP48V242UTAA | UPS Battery Packs BP48V242UTAA TAA-Compliant External 48V 2U Rack/Tower Battery Pack Enclosure for select UPS Systems (BP48V242UTAA-Compliant)
BP48V60RT3UTAA | UPS Battery Packs BP48V60RT3UTAA TAA-Compliant External 48V 3U Battery Pack for select Tripp Lite UPS systems (BP48V60RT3UTAA-Compliant)
UPS Replacement Batteries
  Model Number Description
RBC58-2U | UPS Replacement Batteries RBC58-2U 2U UPS Replacement 48VDC Battery Cartridge (2 sets of 4) for select Tripp Lite UPS systems
UPS Accessories
  Model Number Description
UPSHDEARKIT | UPS Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
2-9USTAND | UPS Accessories 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2POSTRMKITWM | UPS Accessories 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
Management Hardware
  Model Number Description
SNMPWEBCARD | Management Hardware SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
TLNETCARD | Management Hardware TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
WEBCARDLX | Management Hardware WEBCARDLX Web Management Accessory Card
Power Distribution Units (PDUs)
  Model Number Description
PDU2430 | Power Distribution Units (PDUs) PDU2430 2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. Cord, 1U Rack-Mount
PDUMH30 | Power Distribution Units (PDUs) PDUMH30 2.9kW Single-Phase Metered PDU, 120V Outlets (12 5-15/20R), L5-30P, 15ft Cord, 1U Rack-Mount
PDUMH30AT | Power Distribution Units (PDUs) PDUMH30AT 2.9kW Single-Phase Metered Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA
PDUMH30ATNET | Power Distribution Units (PDUs) PDUMH30ATNET 2.9kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA
PDUMH30NET | Power Distribution Units (PDUs) PDUMH30NET 2.9kW Single-Phase Switched PDU with LX Platform Interface, 120V Outlets (16 5-15/20R), 10 ft. Cord with L5-30P, 2U, TAA
PDUMNH30 | Power Distribution Units (PDUs) PDUMNH30 2.9kW Single-Phase Monitored PDU - 120V Outlets (16 5-15/20R), L5-30P, 10 ft. Cord, 2U Rack-Mount, TAA
PDUMV30 | Power Distribution Units (PDUs) PDUMV30 2.9kW Single-Phase Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10ft Cord, 0U Vertical
Rack Accessories
  Model Number Description
UPSHDEARKIT | Rack Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
4POSTRAILKITWM | Rack Accessories 4POSTRAILKITWM 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks
Clear List

CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
(773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
(773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

1 773.869.1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.