Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: SMART1500

SmartPro 120V 1.5kVA 980W Line-Interactive UPS, Tower, USB, DB9, 6 Outlets

SMART1500 front view large image | UPS Battery Backup

Warranty

Your product is still covered under warranty if it was purchased after 12/15/2016.

2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.

Insurance

Open a support ticket

Create a Support Ticket

Register your product

Register your SMART1500 for warranty

Owner's manuals

Support resources

SMART1500 How-To Videos
Replacement UPS Batteries

Purchase a replacement

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Product Warranty

Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SMART1500.

Model Number Description
WEXT1E 1-Year Extended Warranty - For select Tripp Lite Products
WEXT2E 2-Year Extended Warranty - For select Tripp Lite Products

Insurance Coverage

Your SMART1500 comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

Battery Model Number

RBC36-SLT

UPS Replacement 36VDC Battery Cartridge for select Tripp Lite SLT UPS
Information & Pricing
Quantity Required 1
Notes Please remove the long black wire from replacement battery cartridge. This recommendation only applies to Tripp Lite UPS systems equipped with a battery door, and with external dimensions of approximately 12.7"H x 7.5"W x 9"D. Contact Tripp Lite if your UPS does not have these characteristics.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Replacement Batteries
  Model Number Description
RBC36-SLT | UPS Replacement Batteries RBC36-SLT UPS Replacement 36VDC Battery Cartridge for select Tripp Lite SLT UPS
UPS Accessories
  Model Number Description
UPSWM | UPS Accessories UPSWM Wall-Mount Bracket and Installation Accessories for select UPS Systems
Management Hardware
  Model Number Description
WATCHDOGSW | Management Hardware WATCHDOGSW WatchDog Service Monitoring / Reboot Software
Power Distribution Units (PDUs)
  Model Number Description
PDU1215 | Power Distribution Units (PDUs) PDU1215 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. Cord, 1U Rack-Mount
PDUMH15 | Power Distribution Units (PDUs) PDUMH15 1.4kW Single-Phase Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15ft Cord, 1U Rack-Mount
PDUMH15AT | Power Distribution Units (PDUs) PDUMH15AT 1.4kW Single-Phase Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
PDUMH15ATNET | Power Distribution Units (PDUs) PDUMH15ATNET 1.4kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
PDUMNH15 | Power Distribution Units (PDUs) PDUMNH15 1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12ft Cord, 1U Rack-Mount, TAA
PDUNV | Power Distribution Units (PDUs) PDUNV 1.6/3.8kW Single-Phase 100–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 with 5 Adapters, 10 ft. Cord, 1U Rack-Mount
Power Cords
  Model Number Description
P007-002 | Power Cords P007-002 Computer Power Cord, NEMA 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 2 ft., Black
P007-006 | Power Cords P007-006 Computer Power Cord, NEMA 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 6 ft., Black
P007-010 | Power Cords P007-010 Computer Power Cord, NEMA 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 10 ft., Black
P010-012 | Power Cords P010-012 Desktop Computer Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 12 ft., Black
P022-001 | Power Cords P022-001 Power Extension Cord, NEMA 5-15P to NEMA 5-15R - 10A, 120V, 18 AWG, 1 ft., Black
P023-001 | Power Cords P023-001 Heavy Duty Power Extension Cable, NEMA L5-15R to NEMA 5-15P - 15A, 120V, 14 AWG, 1 ft., Black
P034-010 | Power Cords P034-010 Computer Power Cord, C19 to NEMA 5-15P - Heavy Duty, 15A, 125V, 14 AWG, 10 ft., Black
Clear List

CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
(773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
(773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

1 773.869.1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.