Eaton
10000 Woodward Avenue
Woodridge, Illinois 60517
+1 773-869-1776
+1 (773) 869-1329
cpdipresaleshelp@eaton.com
United States
Contact Us

Product Status Current Model Number: SMART1500RM2UN

SmartPro 120V 1.5kVA 1.35kW Line-Interactive Sine Wave UPS, 2U Rack/Tower, WEBCARDLX Network Interface, LCD, USB, 8 Outlets

Warranty

Your product is still covered under warranty if it was purchased after 3/28/2021.

2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.

Insurance

Create a Support Ticket

Create a Support Ticket

Register your product

Register your SMART1500RM2UN

Owner's manuals

Support resources

Software, Firmware & Drivers
SMART1500RM2UN How-To Videos
Adding or Replacing UPS Batteries

Purchase a replacement

Check Prices

Go to Product Page

Need Help?
Contact Us

Product Warranty

Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Register your SMART1500RM2UN

Insurance Coverage

Your SMART1500RM2UN comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Adding or Replacing UPS Batteries

Replacement Batteries

Battery Model Number

RBC93-2U

2U UPS Replacement 36VDC Battery Cartridge (1 Set of 3) for Select SmartPro UPS
Information & Pricing
Quantity Required 1
Notes Compatible with Tripp Lite models with pre-assembled battery cartridges only; see RBC compatibility listing for other battery configurations.

External Battery Packs

This UPS does not allow external batteries to be attached to extend runtime.

Eaton's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

On select models, the self-test feature allows the user to test the condition of the battery in the UPS.  You should plan to run this test at least once a month.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

Was this information helpful? Yes No
Need more help? Contact Technical Support

In extreme cases, running the self-test could cause the UPS to shut down.  On select models, a certain voltage range is required to maintain power to the unit.  During the self-test, if voltage drops to an unusable range, the UPS could shut down.  In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

Was this information helpful? Yes No
Need more help? Contact Technical Support
Ask a Question

Parts & Accessories

UPS Replacement Batteries

  Model Number Description
2U UPS Replacement 36VDC Battery Cartridge (1 Set of 3) for Select SmartPro UPS RBC93-2U RBC93-2U 2U UPS Replacement 36VDC Battery Cartridge (1 Set of 3) for Select SmartPro UPS

Power Distribution Units (PDUs)

  Model Number Description
1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDU1215 PDU1215 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount PDUB15 PDUB15 1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount
100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall PDUB151U PDUB151U 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall
1.4kW Single-Phase Local Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDUMH15 PDUMH15 1.4kW Single-Phase Local Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
1.4kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA PDUMH15AT PDUMH15AT 1.4kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
1.4kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA PDUMH15ATNET PDUMH15ATNET 1.4kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA PDUMNH15 PDUMNH15 1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA
1.9-3.8kW Single-Phase 120-240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 with 5 Adapters, 10 ft. (3.05 m) Cord, 1U Rack-Mount PDUNV PDUNV 1.9-3.8kW Single-Phase 120-240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 with 5 Adapters, 10 ft. (3.05 m) Cord, 1U Rack-Mount

Power Cords and Adapters

  Model Number Description
Computer Power Cord, NEMA 5-15P to Left-Angle C13 - 10A, 125V, 18 AWG, 6 ft. (1.83 m), Black P006-006-13LA P006-006-13LA Computer Power Cord, NEMA 5-15P to Left-Angle C13 - 10A, 125V, 18 AWG, 6 ft. (1.83 m), Black
Computer Power Cord, NEMA 5-15P to Right-Angle C13 - 10A, 125V, 18 AWG, 6 ft. (1.83 m), Black P006-006-13RA P006-006-13RA Computer Power Cord, NEMA 5-15P to Right-Angle C13 - 10A, 125V, 18 AWG, 6 ft. (1.83 m), Black
Computer Power Cord, NEMA 5-15P to C13 - Heavy-Duty, 15A, 125V, 14 AWG, 2 ft. (0.61 m), Black P007-002 P007-002 Computer Power Cord, NEMA 5-15P to C13 - Heavy-Duty, 15A, 125V, 14 AWG, 2 ft. (0.61 m), Black
Computer Power Cord, NEMA 5-15P to C13 - Heavy-Duty, 15A, 125V, 14 AWG, 6 ft. (1.83 m), Black P007-006 P007-006 Computer Power Cord, NEMA 5-15P to C13 - Heavy-Duty, 15A, 125V, 14 AWG, 6 ft. (1.83 m), Black
Computer Power Cord, NEMA 5-15P to C13 - Heavy-Duty, 15A, 125V, 14 AWG, 10 ft. (3.05 m), Black P007-010 P007-010 Computer Power Cord, NEMA 5-15P to C13 - Heavy-Duty, 15A, 125V, 14 AWG, 10 ft. (3.05 m), Black
Desktop Computer Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 12 ft. (3.66 m), Black P010-012 P010-012 Desktop Computer Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 12 ft. (3.66 m), Black
Power Cord, NEMA 5-15P to C15 - Heavy-Duty, 15A, 125V, 14 AWG, 4 ft. (1.22 m), Black P019-004 P019-004 Power Cord, NEMA 5-15P to C15 - Heavy-Duty, 15A, 125V, 14 AWG, 4 ft. (1.22 m), Black
Power Cord, NEMA 5-15P to C15 - Heavy-Duty, 15A, 125V, 14 AWG, 8 ft. (2.43 m), Black P019-008 P019-008 Power Cord, NEMA 5-15P to C15 - Heavy-Duty, 15A, 125V, 14 AWG, 8 ft. (2.43 m), Black
Heavy-Duty Power Extension Cable, NEMA L5-15R to NEMA 5-15P - 15A, 120V, 14 AWG, 1 ft. (0.31 m), Black P023-001 P023-001 Heavy-Duty Power Extension Cable, NEMA L5-15R to NEMA 5-15P - 15A, 120V, 14 AWG, 1 ft. (0.31 m), Black
Computer Power Cord, C19 to NEMA 5-15P - Heavy-Duty, 15A, 125V, 14 AWG, 10 ft. (3.05 m), Black P034-010 P034-010 Computer Power Cord, C19 to NEMA 5-15P - Heavy-Duty, 15A, 125V, 14 AWG, 10 ft. (3.05 m), Black

Environmental Sensors

  Model Number Description
EnviroSense2 (E2) Environmental Sensor Module, Temperature E2MT E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs E2MTDO E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs E2MTHDI E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs

Accessories

  Model Number Description
2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems
2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems 2POSTRMKITWM 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
SmartRack 4-Post 1U Universal Adjustable Shelf Kit for Wall-Mount Racks 4POSTRAILKITWM 4POSTRAILKITWM SmartRack 4-Post 1U Universal Adjustable Shelf Kit for Wall-Mount Racks
Heavy-Duty 2-post Front Mounting Ear Kit UPSHDEARKIT UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
Part Number Description
0005NXXX-6009UC UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS
5SW5Y-1750UC 5-Year Extended Warranty Smart & SMX 1401-1750 VA UPS systems
AS00NXXX-6009UC UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
SU05NXXX-6009UC UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
WFLN72XX-2509UC 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN73XX-2509UC 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN75XX-2509UC 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.