Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: SMART3000RM2UN

SmartPro 120V 3kVA 2.25kW Line Interactive Sine Wave UPS, 2U Rack/Tower, Pre-Installed WEBCARDLX Network Interface, LCD Display, USB, DB9 Serial

SMART3000RM2UN front view large image | UPS Battery Backup

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Support for In-Warranty
Tripp Lite Products

North American Support Center
773.869.1113

Please have your serial number ready when you call.
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Product Warranty

Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SMART3000RM2UN.

Model Number Description
WEXT1M 1-Year Extended Warranty - For select Tripp Lite Products
WEXT2M 2-Year Extended Warranty - For select Tripp Lite Products

Insurance Coverage

Your SMART3000RM2UN comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

Battery Model Number

RBC94-2U

2U UPS Replacement 48VDC Battery Cartridge (1 set of 4) for select Tripp Lite SmartPro UPS
Information & Pricing
Quantity Required 1

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Battery Packs
  Model Number Description
BP48V24-2U | UPS Battery Packs BP48V24-2U External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U)
BP48V27-2US | UPS Battery Packs BP48V27-2US External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US)
BP48V60RT-3U | UPS Battery Packs BP48V60RT-3U External 48V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V60RT-3U)
UPS Accessories
  Model Number Description
2-9USTAND | UPS Accessories 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2POSTRMKITWM | UPS Accessories 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
UPSHDEARKIT | UPS Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
Management Hardware
  Model Number Description
WATCHDOGSW | Management Hardware WATCHDOGSW WatchDog Service Monitoring / Reboot Software
E2MT | Management Hardware E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
E2MTDO | Management Hardware E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
E2MTHDI | Management Hardware E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs
Power Distribution Units (PDUs)
  Model Number Description
PDU1220 | Power Distribution Units (PDUs) PDU1220 2.4kW Single-Phase 120V Basic PDU, 13 NEMA 5-15/20R Outlets, NEMA 5-20P Input, 15 ft. Cord, 1U Rack-Mount
PDUB20 | Power Distribution Units (PDUs) PDUB20 1.9kW Single-Phase Hot-Swap PDU, 120V 20A Outlets (4-5-15R, 4-5-15/20R) 2 5-20P, 10ft & 6ft Cords 2U Rack-Mount
PDUMH20 | Power Distribution Units (PDUs) PDUMH20 1.92kW Single-Phase Metered PDU, 120V (12 5-15/20R), L5-20P / 5-20P, 110-127V Input, 15ft Cord, 1U Rack-Mount
PDUMH20AT | Power Distribution Units (PDUs) PDUMH20AT 1.9kW Single-Phase Metered Automatic Transfer Switch PDU, 2 120V L5-20P / 5-20P Inputs, 16 5-15/20R Outputs, 1U, TAA
PDUMH20ATNET | Power Distribution Units (PDUs) PDUMH20ATNET 1.9kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V L5-20P / 5-20P Inputs, 16 5-15/20R Outputs, 1U, TAA
PDUMNH20 | Power Distribution Units (PDUs) PDUMNH20 1.9kW Single-Phase Monitored PDU, 120V Outlets (8 5-15/20R), L5-20P/5-20P Adapter, 12 ft. Cord, 1U Rack-Mount, LX Platform Interface, TAA
PDUMV20 | Power Distribution Units (PDUs) PDUMV20 1.9 kW Single-Phase Metered PDU, 120V Outlets (28 5-15/20R), L5-20P/5-20P Adapter, 15ft Cord, 0U Vertical
PDUNV | Power Distribution Units (PDUs) PDUNV 1.6/3.8kW Single-Phase 100–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 with 5 Adapters, 10 ft. Cord, 1U Rack-Mount
PDUV20 | Power Distribution Units (PDUs) PDUV20 1.9kW Single-Phase 120V Basic PDU, 14 NEMA 5-15/20R Outlets, NEMA L5-20P Input with 5-20P Adapter, 15 ft. Cord, 0U Vertical
Rack Accessories
  Model Number Description
UPSHDEARKIT | Rack Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
4POSTRAILKITWM | Rack Accessories 4POSTRAILKITWM 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks
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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.