Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1774
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SMX1500XLRT2U

SmartPro 230V 1.5kVA 1.35kW Line-Interactive Sine Wave UPS, 2U, Extended Run, Network Card Options, LCD, USB, DB9

SMX1500XLRT2U front view large image | UPS Battery Backup

Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SMX1500XLRT2U.

Model Number Description
WEXT1G 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2G 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT3G 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable

Replacement UPS Batteries

Battery Model Number

RBC93-2U

2U UPS Replacement 36VDC Battery Cartridge (1 set of 3) for select Tripp Lite SmartPro UPS
Information & Pricing
Quantity Required 1

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

Power Distribution Units (PDUs)
  Model Number Description
PDU12IEC | Power Distribution Units (PDUs) PDU12IEC 1.6/3.8kW Single-Phase 100–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 16A Input, 1U Rack-Mount
PDUBHV10 | Power Distribution Units (PDUs) PDUBHV10 2-2.4kW Single-Phase Hot-Swap PDU, 200-240V 10A Outlets (8-C13), 2-C14, 200-240V Input, 6ft Cords 2U Rack-Mount
Rack Accessories
  Model Number Description
UPSHDEARKIT | Rack Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
Power Cords
  Model Number Description
P004-002-13LA | Power Cords P004-002-13LA Power Extension Cord, Left Angle C13 to C14 PDU Style - 10A, 250V, 18 AWG, 2 ft., Black
P004-002-13RA | Power Cords P004-002-13RA Power Extension Cord, Right Angle C13 to C14 PDU Style - 10A, 250V, 18 AWG, 2 ft., Black
P005-006-14LA | Power Cords P005-006-14LA Heavy Duty PDU Power Cord, C13 to Left Angle C14 - 15A, 250V, 14 AWG, 6 ft., Black
P005-006-14RA | Power Cords P005-006-14RA Heavy Duty PDU Power Cord, C13 to Right Angle C14 - 15A, 250V, 14 AWG, 6 ft., Black
P005-006-GN | Power Cords P005-006-GN Heavy Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 6 ft., Green Plugs
P005-006-YW | Power Cords P005-006-YW Heavy Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 6 ft., Yellow Plugs
P005-010-14LA | Power Cords P005-010-14LA Heavy Duty PDU Power Cord, C13 to Left Angle C14 - 15A, 250V, 14 AWG, 10 ft., Black
P005-010-14RA | Power Cords P005-010-14RA Heavy Duty PDU Power Cord, C13 to Right Angle C14 - 15A, 250V, 14 AWG, 10 ft., Black
Management Hardware
  Model Number Description
RELAYIOCARD | Management Hardware RELAYIOCARD Programmable Relay I/O Card
SNMPWEBCARD | Management Hardware SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
TLNETCARD | Management Hardware TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
WATCHDOGSW | Management Hardware WATCHDOGSW WatchDog Service Monitoring / Reboot Software
WEBCARDLX | Management Hardware WEBCARDLX Web Management Accessory Card
UPS Battery Packs
  Model Number Description
BP36V15-2U | UPS Battery Packs BP36V15-2U External 36V 2U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP36V15-2U)
BP36V27-2US | UPS Battery Packs BP36V27-2US 36V External Battery Pack for Select Tripp Lite UPS Systems, 2U Rack/Tower
BP36V42-3U | UPS Battery Packs BP36V42-3U External 36V 3U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP36V42-3U)
UPS Accessories
  Model Number Description
2-9USTAND | UPS Accessories 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2POSTRMKITWM | UPS Accessories 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
UPSHDEARKIT | UPS Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
Clear List

CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

See all contact options

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1774 or email presaleshelp@tripplite.com.