Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: SMX3000XLRT2UA

SmartPro 230V 3kVA 2.7kW Line-Interactive Sine Wave UPS, 2U, Extended Run, Network Card Options, LCD, USB, DB9

SMX3000XLRT2UA front view large image | UPS Battery Backup

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Support for In-Warranty
Tripp Lite Products

North American Support Center
773.869.1113

Please have your serial number ready when you call.
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Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SMX3000XLRT2UA.

Model Number Description
WEXT1L 1-Year Extended Warranty - For select Tripp Lite Products
WEXT2L 2-Year Extended Warranty - For select Tripp Lite Products
WEXT3L 3-Year Extended Warranty - For select Tripp Lite Products

Replacement UPS Batteries

This UPS system does not support the addition of external battery packs.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Battery Packs
  Model Number Description
BP48V24-2U | UPS Battery Packs BP48V24-2U External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U)
BP48V27-2US | UPS Battery Packs BP48V27-2US External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US)
BP48V60RT-3U | UPS Battery Packs BP48V60RT-3U External 48V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V60RT-3U)
UPS Replacement Batteries
  Model Number Description
RBC58-2U | UPS Replacement Batteries RBC58-2U 2U UPS Replacement 48VDC Battery Cartridge (2 sets of 4) for select Tripp Lite UPS systems
UPS Accessories
  Model Number Description
UPSHDEARKIT | UPS Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
2-9USTAND | UPS Accessories 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2POSTRMKITWM | UPS Accessories 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
Management Hardware
  Model Number Description
RELAYIOCARD | Management Hardware RELAYIOCARD Programmable Relay I/O Card
SNMPWEBCARD | Management Hardware SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
TLNETCARD | Management Hardware TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
WATCHDOGSW | Management Hardware WATCHDOGSW WatchDog Service Monitoring / Reboot Software
WEBCARDLX | Management Hardware WEBCARDLX Web Management Accessory Card
Power Distribution Units (PDUs)
  Model Number Description
PDUBHV20 | Power Distribution Units (PDUs) PDUBHV20 3.2-3.8kW Single-Phase Hot-Swap PDU, 200-240V 16A (6-C13, 2-C19) 2-C20, 200-240V Input, 6ft Cords 2U Rack-Mount
Rack Accessories
  Model Number Description
UPSHDEARKIT | Rack Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
Power Cords
  Model Number Description
P004-001 | Power Cords P004-001 PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 1 ft., Black
P004-002 | Power Cords P004-002 PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 2 ft., Black
P004-002-13A | Power Cords P004-002-13A PDU Power Cord, C13 to C14 - 13A, 250V, 16 AWG, 2 ft., Black
P004-002-13LA | Power Cords P004-002-13LA Power Extension Cord, Left Angle C13 to C14 PDU Style - 10A, 250V, 18 AWG, 2 ft., Black
P004-002-13RA | Power Cords P004-002-13RA Power Extension Cord, Right Angle C13 to C14 PDU Style - 10A, 250V, 18 AWG, 2 ft., Black
P004-002-5 | Power Cords P004-002-5 PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 2 ft., Black, 5-Pack
P004-003 | Power Cords P004-003 PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 3 ft., Black
P004-003-13A | Power Cords P004-003-13A PDU Power Cord, C13 to C14 - 13A, 250V, 16 AWG, 3 ft., Black
P004-004 | Power Cords P004-004 PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 4 ft., Black
P004-006-13A | Power Cords P004-006-13A PDU Power Cord, C13 to C14 - 13A, 250V, 16 AWG, 6 ft., Black
P005-006-14LA | Power Cords P005-006-14LA Heavy Duty PDU Power Cord, C13 to Left Angle C14 - 15A, 250V, 14 AWG, 6 ft., Black
P005-006-14RA | Power Cords P005-006-14RA Heavy Duty PDU Power Cord, C13 to Right Angle C14 - 15A, 250V, 14 AWG, 6 ft., Black
P005-006-BL | Power Cords P005-006-BL Heavy Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 6 ft., Blue Plugs
P005-006-GN | Power Cords P005-006-GN Heavy Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 6 ft., Green Plugs
P005-006-YW | Power Cords P005-006-YW Heavy Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 6 ft., Yellow Plugs
P005-010-14LA | Power Cords P005-010-14LA Heavy Duty PDU Power Cord, C13 to Left Angle C14 - 15A, 250V, 14 AWG, 10 ft., Black
P005-010-14RA | Power Cords P005-010-14RA Heavy Duty PDU Power Cord, C13 to Right Angle C14 - 15A, 250V, 14 AWG, 10 ft., Black
P018-003 | Power Cords P018-003 Power Cord C14 to C15 - Heavy Duty, 15A, 250V, 14 AWG, 3 ft., Black
P018-006 | Power Cords P018-006 Power Cord C14 to C15 - Heavy Duty, 15A, 250V, 14 AWG, 6 ft., Black
P036-002 | Power Cords P036-002 Power Extension Cord, C19 to C20 - Heavy Duty, 20A, 250V, 12 AWG, 2 ft., Black
P036-002-20LA | Power Cords P036-002-20LA Power Extension Cord, C19 to Left Angle C20 - Heavy Duty, 20A, 250V, 12 AWG, 2 ft., Black
P036-002-20RA | Power Cords P036-002-20RA Power Extension Cord, C19 to Right Angle C20 - Heavy Duty, 20A, 250V, 12 AWG, 2 ft., Black
P036-006 | Power Cords P036-006 Power Extension Cord, C19 to C20 - Heavy Duty, 20A, 250V, 12 AWG, 6 ft., Black
P036-006-2C19 | Power Cords P036-006-2C19 Power Extension Cord/Splitter, 2 x C19 to C20 Y Splitter - Heavy Duty, 20A, 250V, 12 AWG, 6 ft., Black
P036-010 | Power Cords P036-010 Power Extension Cord, C19 to C20 - Heavy Duty, 20A, 250V, 12 AWG, 10 ft., Black
P050-008 | Power Cords P050-008 EU Computer Power Cord , C19 to Schuko - 16A, 250V, 16 AWG, 8 ft. (2.4 m), Black
P052-008 | Power Cords P052-008 UK Computer Power Cord, C19 to BS1363, 13A, 250V, 16 AWG, 8 ft. (2.4 m), Black
P070-010 | Power Cords P070-010 IEC 309 to C19, Heavy Duty Extension Cord - 16A, 250V, 16 AWG, 10 ft., Black
Part Number Description
W1ANBANNGB Annual Service Agreement for 0 3K Single Phase UPS in Great Britain Bronze 1PM
W1ANGANNGB Annual Service Agreement for 0 3K Single Phase UPS in Great Britain Gold 1PM
W1ANSANNGB Annual Service Agreement for 0 3K Single Phase UPS in Great Britain Silver 1PM
W1ATNN1NGB Commissioning for 0 3K Single Phase UPS in Great Britain Normal Business Hours
W1ATNN2NGB Commissioning for 0 3K Single Phase UPS in Great Britain Off Business Hours
W1ATNN3NGB Commissioning for 0 3K Single Phase UPS in Great Britain Weekend
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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.