Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: SRW18US

SmartRack 18U Low-Profile Switch-Depth Wall-Mount Rack Enclosure Cabinet, Hinged Back

SRW18US front view large image | Racks & Cabinets

Warranty

Your product is still covered under warranty if it was purchased after 12/7/2014.

5-year limited warranty

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Owner's manuals

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Support for In-Warranty
Tripp Lite Products

North American Support Center
773.869.1108

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Product Warranty

Product Warranty Period (Worldwide)

5-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 5 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Product Registration

Register your SRW18US for warranty

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Accessories
  Model Number Description
UPSHDEARKIT | UPS Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
Management Hardware
  Model Number Description
SRSWITCH | Management Hardware SRSWITCH SmartRack Magnetic Door Switch Kit for front and rear doors; requires ENVIROSENSE, TLNETEM, E2MTHDI or E2MTDI
Gigabit Ethernet Switches
  Model Number Description
NSS-G24D2P24 | Gigabit Ethernet Switches NSS-G24D2P24 24 10/100/1000Mbps Port Gigabit L2 Web-Smart Managed PoE+ Switch, 240W; 2 Dedicated SFP Gigabit Slots, 52 Gbps, 12-Outlet 120V PDU
NSU-G16 | Gigabit Ethernet Switches NSU-G16 16-Port Gigabit Ethernet Switch with 8 Outlet PDU
Cable Management
  Model Number Description
SRCABLEDUCT1U | Cable Management SRCABLEDUCT1U SmartRack 1U Horizontal Cable Manager - Finger duct with cover
SRCABLEDUCT1UHD | Cable Management SRCABLEDUCT1UHD SmartRack 1U High Capacity Horizontal Cable Manager - Finger duct with dual-hinge cover
SRCABLEDUCT2UHD | Cable Management SRCABLEDUCT2UHD SmartRack 2U High Capacity Horizontal Cable Manager - Finger duct with dual-hinge cover
SRCABLERING1U | Cable Management SRCABLERING1U SmartRack 1U Horizontal Cable Manager - Flexible ring type
SRCABLERING2U | Cable Management SRCABLERING2U SmartRack 2U Horizontal Cable Manager - Flexible ring type
Rack Cooling Equipment
  Model Number Description
SRXFAN3U | Rack Cooling Equipment SRXFAN3U SmartRack 3U Fan Panel - 3 208-240V high-performance fans; 315 CFM; C14 inlet
SRFAN3U | Rack Cooling Equipment SRFAN3U SmartRack 3U Fan Panel - 3-120V high-performance fans; 210 CFM; 5-15P plug
SRFANWM | Rack Cooling Equipment SRFANWM SmartRack Wall-Mount Roof Fan Kit - 2-120V high-performance fans; 210 CFM; 5-15P plug
Rack Cooling Accessories
  Model Number Description
SR1UPANEL10 | Rack Cooling Accessories SR1UPANEL10 1U Blanking Panel Kit, Toolless-Mounting, 10 pieces
Rack Accessories
  Model Number Description
UPSHDEARKIT | Rack Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
SRSHELF2P1U | Rack Accessories SRSHELF2P1U SmartRack 1U Cantilever Fixed Shelf (40 lb / 18 kg capacity; 12-in. / 305 mm depth.)
SRCAGENUTS | Rack Accessories SRCAGENUTS SmartRack Square Hole Hardware Kit with 50 M6 screws and washers
SRCASTER | Rack Accessories SRCASTER SmartRack Rolling Caster Kit, 4 pack
SR1UPANEL10 | Rack Accessories SR1UPANEL10 1U Blanking Panel Kit, Toolless-Mounting, 10 pieces
Clear List

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.