Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: SV40KM2P2B

SmartOnline SV Series 40kVA Medium-Frame Modular Scalable 3-Phase On-Line Double-Conversion 208/120V 50/60 Hz UPS System, 2 Battery Modules

SV40KM2P2B front view large image | UPS Battery Backup

Product Warranty

Product Warranty Period (U.S. & Canada)

1-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 1 year from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Replacement UPS Batteries

This UPS system does not support the addition of external battery packs.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Accessories
  Model Number Description
SU40KMBPK | UPS Accessories SU40KMBPK 3 Breaker Maintenance Bypass Panel for 40kVA SV40K and SU40K UPS models
SV20PM | UPS Accessories SV20PM Hot-Swappable Power Module, 20kVA/18kW for 208/120V 220/127V SV Series UPS Systems
SVBM | UPS Accessories SVBM 120V Internal Battery Module for Tripp Lite SV-Series Small/Medium-Frame 3-Phase UPS Systems
Management Hardware
  Model Number Description
E2MT | Management Hardware E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
E2MTDO | Management Hardware E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
E2MTHDI | Management Hardware E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs
MODBUSCARDSV | Management Hardware MODBUSCARDSV Programmable RS-485 Management Accessory Card for Select 3-Phase UPS Systems
Part Number Description
W09-BW1-247 Start Up 1 Year On Site Warranty 3 Phase 208V SV Series 400V SVX Series UPS Regular Business Hours
W09-BW1-247-1B Start Up 1 Year On Site Warranty 3 Phase 208V SV Series 400V SVX Series UPS 1 Extra Battery Regular Business Hours
W09-BW1-247-1BX 3 phase ups system on site service
W09-BW1-247-X 3 phase ups system on site service
W09-EW1-247 Start Up 1 Year On Site Warranty 3 Phase 208V SV Series 400V SVX Series UPS Evening Weekend Hours
W09-EW1-247-1B Start Up 1 Year On Site Warranty 3 Phase 208V SV Series 400V SVX Series UPS 1 Extra Battery Evening Weekend Hours
W09-EW1-247-1BX 3 phase ups system on site service
W09-EW1-247-X 3 phase ups system on site service
W09-SCBAS1 3 phase ups system on site service
W09-SCBAS1-1B 3 phase ups system on site service
W09-SCENH1 3 phase ups system on site service
W09-SCENH1-1B 3 phase ups system on site service
W3BPEA1NCA 3 phase ups canada service part
W3BPEA1NMX
W3BPEA2NCA 3 phase ups canada service part
W3BPEA2NMX
W3BSEA1NCA 3 phase ups canada service part
W3BSEA2NCA 3 phase ups canada service part
W5ENPC1NMX
W5ENPD1NMX
W5ENPE1NMX
W5ENRC1NMX
W5ENRD1NMX
W5ENRE1NMX
Clear List

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.