Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: SVX30KS1P2B

SmartOnline SVX Series 30kVA 400/230V 50/60Hz Modular Scalable 3-Phase On-Line Double-Conversion Small-Frame UPS System, 2 Battery Modules

SVX30KS1P2B front view large image | UPS Battery Backup

Product Warranty

Product Warranty Period (International)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Replacement UPS Batteries

This UPS system does not support the addition of external battery packs.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

UPS Accessories
  Model Number Description
SU40KMBPKX | UPS Accessories SU40KMBPKX 3 Breaker Maintenance Bypass Panel for SVT30KX, SVX30_, S3M30KX, SU40KX
SVX30PM | UPS Accessories SVX30PM Hot-Swappable Power Module, 30kVA/30kW for 220/380V 230/400V or 240/415V SVX Series UPS Systems
SVXBM | UPS Accessories SVXBM Internal Battery Module for Tripp Lite SVX-Series Small/Medium-Frame 3-Phase UPS Systems
Management Hardware
  Model Number Description
MODBUSCARDSV | Management Hardware MODBUSCARDSV Programmable RS-485 Management Accessory Card for Select 3-Phase UPS Systems
Part Number Description
W09-BW1-247 Start Up 1 Year On Site Warranty 3 Phase 208V SV Series 400V SVX Series UPS Regular Business Hours
W09-BW1-247-1B Start Up 1 Year On Site Warranty 3 Phase 208V SV Series 400V SVX Series UPS 1 Extra Battery Regular Business Hours
W09-BW1-247-1BX 3 phase ups system on site service
W09-BW1-247-X 3 phase ups system on site service
W09-EW1-247 Start Up 1 Year On Site Warranty 3 Phase 208V SV Series 400V SVX Series UPS Evening Weekend Hours
W09-EW1-247-1B Start Up 1 Year On Site Warranty 3 Phase 208V SV Series 400V SVX Series UPS 1 Extra Battery Evening Weekend Hours
W09-EW1-247-1BX 3 phase ups system on site service
W09-EW1-247-X 3 phase ups system on site service
W09-SCBAS1 3 phase ups system on site service
W09-SCBAS1-1B 3 phase ups system on site service
W09-SCENH1 3 phase ups system on site service
W09-SCENH1-1B 3 phase ups system on site service
W3ANBANNGB Annual Service Agreement for 10 30K 3 Phase UPS in Great Britain Bronze 1PM
W3ANGANNGB
W3ANSANNGB Annual Service Agreement for 10 30K 3 Phase UPS in Great Britain Silver 1PM
W3ARBANNGB Annual Service Agreement for 10 30K 3 Phase UPS in Great Britain Bronze 2PM
W3ARGANNGB Annual Service Agreement for 10 30K 3 Phase UPS in Great Britain Gold 2PM
W3ARSANNGB Annual Service Agreement for 10 30K 3 Phase UPS in Great Britain Silver 2PM
W3FSNN1NGB Commissioning for 10 80K 3 Phase UPS in Great Britain Normal Business Hours
W3FSNN2NGB Commissioning for 10 80K 3 Phase UPS in Great Britain Off Business Hours
W3FSNN3NGB Commissioning for 10 80K 3 Phase UPS in Great Britain Weekend
WNNDNN1NGB Emergency Service for Single Phase or 3 Phase UPS in Great Britain Normal Business Hours
WNNDNN2NGB Emergency Service for Single Phase or 3 Phase UPS in Great Britain Off Business Hours
WNNDNN3NGB Emergency Service for Single Phase or 3 Phase UPS in Great Britain Weekend
Clear List

CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
(773) 869-1774

Support
Mon - Fri: 8 AM - 5:30 PM CST
(773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

1 773.869.1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

See all contact options

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.