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U360-004-R

USB 3.0 SuperSpeed 4-Port Hub

  • USB 3.0 SuperSpeed Compatible
  • 5Gbps Transfer Speed - 10X as fast as USB 2.0
  • Bus Powered - No External AC power required
  • Supports USB 3.0 spec up to 900mA per port

***NOTE***To achieve maximum performance, upgrade your hub using the latest firmware, which can be found in the Support section of this web page.

Take a closer look:

features video

Overview

Tripp Lites U360-004-R USB 3.0 SuperSpeed 4-port hub carries your data from a USB3.0 enabled computer at a blazing 5Gbps transfer rate. Connect to a variety of of USB enabled devices such as USB external hard drives (with external power adapters), cameras, printers and more. Backward compatible to previous USB generations. Bus powered, so requires no external AC power adapter. Sleek, compact design is perfect for USB port expansion.

RoHs

Key Features

  • USB 3.0 SuperSpeed compatible
  • 5Gbps Transfer Speed - 10X as fast as USB 2.0
  • Bus powered - AC adapter not required, but included
  • Supports USB 3.0 spec up to 900mA per port
  • On bus-power, 900mA from the USB 3.0 computer port is shared between the hub ports
  • The included externall power supply provides 4A of power, to be shared between the hub ports (up to 900mA per port)
  • Plug-and-Play - No Drivers Required
  • 1 Upstream and 4 Downstream USB ports

System Requirements

Windows, MAC, or Linux computer with an available USB 3.0 port


***NOTE***To achieve maximum performance, upgrade your hub using the latest firmware, which can be found in the Support section of this web page.

Package Includes

  • USB 3.0 SuperSpeed 4-Port Hub
  • AC Power Adapter ( Input: 100-240V / 50/60Hz...Output: 5V 4A )
  • USB 3.0 Cable
  • User manual

Specifications

CONNECTIONS
Connector A
USB 3.0 B (FEMALE)
USB 3.0 B (FEMALE)
Connector B
(X4) USB 3.0 A (FEMALE)
(X4) USB 3.0 A (FEMALE)
Number of Connectors 5
WARRANTY
Product Warranty Period (Worldwide) 1-year limited warranty

† Tripp Lite uses primary and third-party agencies to test its products for compliance with standards. See a list of Tripp Lite''s testing agencies.

Ratings & Reviews

U360-004-R 4 5 5 5
BAD Hub - a lot of failures and needs firmware upgrade BAD Hub - a lot of failures and needs firmware upgrade April 25, 2013
Great Product I got this for my Mac because the old one I had was causing constant USB crisises. Plug and play the Tripp Lite Super Speed USB Hub and USB stopped having issues. Love it. April 3, 2013
Nice Hub! This hub is compact, installed easily and works fine. It came witha few extras like a power adapter and a longer usb cable connector. Great product! November 15, 2012
Great Hub AFTER Firmware Update! This hub is one of the more aesthetically pleasing hubs on the market imo. However, it did not work so good until AFTER I downloaded the firmware update from Via Labs website. After the update to firmware 9.50, (latest as of this writing) it seems to run as good as any Hubs I have ever used. It pays to do research lol... One thing I wish is that it had the newer generation chips, however it does not. Its based on the original VL810 first generation USB 3.0 hub chip which is fine after 2+ years of firmware maturing. If you get one of these Hubs please do yourself a favor and make sure your on mature firmware dated in 2012 minimum to avoid any of the early problems with these devices. Best Regards, Rod June 9, 2012
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Product Q&A

(5 Questions : 7 Answers)

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2 answers

Firmware Update for USB Hub MDL: U360-004-R

I just purchased a new Tripp-Lite USB 3.0 hub Model number: U360-004-R and it doesn't recognize anything that I plug into it. Is there a firmware update available for this hub?
 
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U360-004-R
4 out of 5(5)
 
 
 
 
 
1 year, 5 months ago
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Answer: 
The latest firmware for the chipset that comes with the U360-004-R can be downloaded from the Tripp Lite website. It can be found in the Support tab of the U360-004-R web page, or in the Support > Downloads section of the Tripp Lite website.
9 months ago
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TrippHelp
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Answer: 
Yes, just go to Via Labs website and you will find their firmware download section for the VL810_VL811 USB 3.0 Hub Chipset which is what TrippLite used on this Hub. The rest is self explanatory. Firmware for this device is now at version 9.50 for the 810 and 9.72 for the 811 chip. Mine is running firmware 9.50 and all previous problems I had with this hub are now gone. Rod
1 year ago
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SkOrPn
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Will this hub charge ipad 2/ iphone 4s?

My wife has a Macbook Pro early 2011 with USB 2 ports. I understand this USB 3 hub would only work as USB 2 hub for her Mac but I wonder what amperage this hub would feed to her ipad 2 and iphone 4s. Thanks.
1 year, 5 months ago
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rizz054
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Answer: 
The U360-004-R does not provide enough power to charge an iPad, but does provide enough to charge an iPhone
9 months ago
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TrippHelp
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Answer: 
I have an iMac which works fine with my iPad 1. If I plug the iPad into the hub, I get a "Not Charging" indication so the answer is that it doesn't work with the iPad 1.
1 year, 2 months ago
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rrosthal
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Hub unresponsive

I have noticed that the Hubs(I have 2 of them) do not respond on computer boot at random times. They are both using a usb 3.0 port and connected to their power supplies. When the dont turn on, I have to disco the usb cord from comp and hub and pull the power cord. I have flashed both using your firmware updater aswell.
6 months ago
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Mark
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Answer: 
Please contact Tripp Lite Tech Support @ 1-773-869-1234 for assistance in helping solve your issue.
6 months ago
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I just purchased this hub and a couple of devices (keyboards and mouse) are not working. I wanted to upgrade the firmware but it seems the upgrade is only available for windows (zip file has an exe file). How do I upgrade the firmware?
5 months, 1 week ago
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sam
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Answer: 
Please contact Tripp Lite Chicago Tech Support ( 8AM - 6PM CST ) for help with your issue, 1-773-869-1234.
5 months, 1 week ago
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1 answer

Windows 8 64-bit device error

I get this error in Device Manager:
SuperSpeed USB Hub (Non Functional)
It runs at USB 2.0 speed and not USB 3.0 speed.
Do you know how to fix it?
4 months, 3 weeks ago
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Anonymous
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Answer: 
We're sorry your experiencing difficulty with our product. Please contact Tripp Lites Chicago-based Tech Support at 1-773-869-1234 for assistance.
4 months, 3 weeks ago
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1 of 1

Questions & Answers

5 Questions | 7 Answers
1 of 1
I am having issues getting my U360-004-R to function properly: USB device doesn’t get recognized, USB device signal gets cut off, slow performance, etc.
A new firmware can be downloaded from our website, which addresses performance issues with the U360-004-R. Please ensure that you are using the latest firmware.

Support

Product Warranty

Jun
18
2012

Is your product under warranty?

If your U360-004-R was purchased and registered on or after June 18, 2012, it is covered by warranty.

Software & Manuals

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