To access certain features on tripplite.com, you must first log in to your Tripp Lite account.
If you are not a registered user, please register now.
(This is a limited warranty valid in the U.S, Canada and Puerto Rico only.)
Tripp Lite warrants, for the lifetime of the product, (at Tripp Lite's option) to repair or
replace (on a pro rata basis) directly connected equipment that is damaged due to power transients
while properly connected to Tripp Lite products offering the Ultimate Lifetime Insurance Policy.
Power transients include spikes and surges on the AC power, data or telephone lines that the Tripp
Lite products have been design to protect against (as recognized by industry standards). The
following four paragraphs are conditions that must be complied with before the warranty becomes
valid; failure to comply with these requirements will void the warranty.
AC Power Line Transients: To claim damages, the Tripp Lite product must be plugged into a properly
wired and grounded outlet. No extension cords or other electrical connections may be used. The
installation must comply with all applicable electrical and safety codes set forth by the National
Electrical Code (NEC). Except as provided above, this warranty does not cover any damage to properly
connected electronic equipment resulting from a cause other than an "AC power transient". If user meets
all of the above requirements, Tripp Lite will repair or replace (at Tripp Lite's option) equipment up
to the specified value (See Ultimate Lifetime Insurance Policy Limits). No coverage is allowed for damage
entering from telephone or data lines, unless they are separately protected, as described below.
Telephone and Data Line Transients: Tripp Lite will repair or replace directly connected equipment that
is damaged by transients on telephone and/or data lines only when all such paths are protected by a Tripp
Lite protection product(s) and the AC power (utility) line is simultaneously protected by a Tripp Lite
power protection device (UPS, surge suppressor or line conditioner) with Ultimate Lifetime Insurance
coverage. Additional telephone and/or data line connected devices downstream must have their own telephone
and/or data line protectors.
Reimbursement dollar limits will be equal to that of the Tripp Lite power protection protector. Coverage is
excluded where a suitable environment for the protection device is not provided, including, but not limited
to, lack of a proper safety ground. Telephone service equipment must also include a properly installed and
operating "primary protection" device at the telephone service entrance (such devices are normally added
during telephone line installation).
All above warranties are null and void if the Tripp Lite product has been improperly installed, tampered with
or altered in any way, or if the connected equipment was not used under normal operating conditions or in
accordance with any labels or instructions. All claims under this warranty must be submitted in writing to
Tripp Lite within 30 days of the occurrence or the claim will not be considered. This warranty does not
include damage resulting from accident or misuse, and applies to the domestic (USA, Canada and Puerto Rico)
use of these products only. Tripp Lite reserves the right to determine whether the damage to the connected
equipment is due to malfunction of the Tripp Lite product by requesting the equipment in question be sent to
Tripp Lite for examination. This policy is above and beyond, only to the extent needed, of that provided by
any coverage of connected equipment provided by other sources, including, but not limited to, any
manufacturer's warranty and/or any extended warranties.
EXCEPT AS PROVIDED ABOVE, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of
implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to purchaser. EXCEPT
AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. Specifically, Tripp Lite is not liable for any costs, such as lost profits or revenue, loss of equipment,
loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties or
otherwise. Coverage also does not apply to connected medical and industrial equipment.
To receive service under this warranty, you must be the original purchaser/user of the product in question. You
must obtain a Returned Material Authorization (RMA) number from Tripp Lite. Products must be returned to Tripp
Lite with transportation charges prepaid and must be accompanied by a brief description of the problem
encountered and proof of date and place of purchase.
Tripp Lite is a manufacturer of solutions to power, connect, secure and protect equipment for IT environments. From the largest data center to the smallest home office, Tripp Lite products keep your equipment running effectively and efficiently. Outstanding reliability, competitive pricing and exceptional service have been Tripp Lite trademarks for over 90 years.
1111 West 35th Street
Chicago, IL 60609
+1 773.869.1773 (sales)
+1 773.869.1234 (support)
+1 773.869.1111 (main)
All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
Tripp Lite uses primary and third-party agencies to test its products for compliance with standards. See a list of Tripp Lite's testing agencies.