On Line Double Conversion UPS System 1kVA 2U Rack Tower 100V 110V 120V Outlets

SmartOnline 1kVA On-Line Double-Conversion UPS, 2U Rack/Tower, 100/110/120V NEMA outlets

Model Number: SU1000RTXL2UA


  • 1000VA / 1kVA / 800 watt on-line double-conversion 2U rack/tower UPS
  • 100/110/120V +/-2% output at 50/60Hz, high efficiency economy mode option
  • Expandable runtime, Hot-swap batteries; 13.5 in / 34.3cm installed depth
  • USB, RS232 & EPO ports; support for SNMP/WEB card options
  • Front panel status LEDs with detailed load and battery metering
  • 2 independently switchable output load banks
  • NEMA 5-15P input; 5-15R outlets

1000VA on-line, double-conversion UPS system for critical server, network and telecommunications equipment. 2U rackmount form factor with an installed depth of only 13.5 inches. Extended runtime available with optional BP24V15RT2U (limit 1), BP24V28-2U (limit 1), BP24V70-3U (multi-pack compatible) or BP24V36-2US (multi-pack compatible) external battery packs. Full-time sine wave 100, 110 or 120V output with +/-2% voltage regulation. Online, double-conversion Uninterruptible Power Supply (UPS) actively converts raw incoming AC power to DC, then re-converts output back to completely regulated, filtered AC output. Operates continuously without using battery power during brownouts to 65V and overvoltages to 150V. Highly efficient operation in optional economy mode saves BTU heat output and energy costs. NEMA 5-15P input plug; NEMA 5-15R output receptacles. Network-grade AC surge and noise suppression. Zero transfer time between AC and battery operation. Network management interfaces support simultaneous communications via USB port, DB9 serial port and SNMPWEBCARD slot. Built-in DB9 port offers both enhanced RS-232 enabled monitoring data, plus contact closure monitoring ability. HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X.Supports simultaneous detailed monitoring of equipment load levels, self-test data and utility power conditions via all 3 network interfaces. Includes PowerAlert monitoring software and complete cabling. Emergency Power Off (EPO) interface. Integrated two-bank PDU switching supports load shedding and remote reboot of connected equipment. 3-stage metered current monitoring and battery charge status LEDs. LED display panel easily rotates for viewing in rackmount or tower configurations. Dataline surge suppression for dialup, DSL or network Ethernet connection. Utility power and voltage regulation LEDs. Audible alarm. Self-test. Fault-tolerant auto-bypass mode. 4-post rackmount accessories included; 2-9USTAND tower kit and 2POSTRMKITWM 2-post rack & wallmount accessories available. Field-replaceable, hot-swappable internal batteries and external battery packs. Attractive all-black color scheme. $250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only).

Key Features

  • SmartOnline high performance UPS system is ideal for critical voice, data, medical and industrial network applications
  • True on-line, double-conversion UPS provides perfectly regulated sine wave output within 2% of 100/110/120V (user selectable) under all usage conditions
  • Maintains continuous operation through blackouts, voltage fluctuations and surges with zero transfer time
  • Highly efficient operation in optional economy mode setting, saving BTU heat output and energy costs
  • Removes harmonic distortion, fast electrical impulses, frequency variations and other hard to solve power problems not addressed by other UPS types
  • Corrects line voltage conditions as low as 65V and as high as 150V back to selectable 100/110/120V (+/-2%) values
  • Standard internal battery set offers 14 minutes runtime at half load (400W) and 4.5 minutes at full load (800W)
  • Extended runtime available with optional BP24V15RT2U (limit 1), BP24V28-2U (limit 1), BP24V70-3U (multi-pack compatible) and BP24V36-2US (multi-pack compatible) external battery packs
  • Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software (see manual)
  • Compact rackmount form factor installs using only 2 rack spaces (2U) with a maximum installed depth of only 13.5 inches
  • Ships with all mounting accessories for 4 post rackmount installation
  • Optional 2POSTRMKITWM enables 2 post rackmount or wallmount installation
  • Optional 2-9USTAND accessory enables small-footprint upright tower placement
  • Fault tolerant electronic bypass maintains utility output during a variety of UPS fault conditions
  • Network interfaces support simultaneous communications via built-in USB, DB9 serial / contact-closure and SNMPWEBCARD slot
  • HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X
  • Included PowerAlert UPS monitoring software supports safe unattended shutdown, monitoring and control via local connected servers, plus any number of additional servers over IP
  • UPS interface supports on-battery, low-battery, power-restored, AC-voltage, DC-voltage, output current monitoring, battery charge current, battery capacity, AC line frequency, timed inverter shutoff, activate self-test, load bank output power control and remote reboot, UPS nominal voltage adjustment and UPS line to battery power voltage set points
  • Built-in Emergency Power Off (EPO) interface with cable
  • NEMA 5-15P input plug/NEMA 5-15R output receptacles
  • Integrated 2 bank switched PDU enables remote outlet management for load shedding or remote reboot of individual devices (each load bank consists of one outlet)
  • Front panel LEDs offer current monitoring and battery charge level information
  • UPS ships fully assembled in full compliance with DOT regulations, no time consuming connection of internal batteries by user required
  • Single line TEL/DSL or network Ethernet line surge suppression
  • $250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only)

Package Includes

  • SU1000RTXL2Ua Online Double-Conversion UPS System
  • PowerAlert Software and cabling
  • Mounting hardware for 4 post rack enclosures
  • Instruction manual

OUTPUT

Output Volt Amp Capacity (VA) 1000
Output kVA Capacity (kVA) 1
Output Watt Capacity (Watts) 800
Power Factor 0.8
Crest Factor 3:1
Nominal Output Voltage(s) Supported 100V; 110V; 120V
Nominal Voltage Details 120V default
Frequency Compatibility 50 / 60 Hz
Frequency Compatibility Details Output frequency matches input nominal on startup, defaults to 60 Hz on cold-start
Output Voltage Regulation (Line Mode) +/- 2%
Output Voltage Regulation (Economy Line Mode) +/- 10%
Output Voltage Regulation (Battery Mode) +/- 2%
UPS Output Receptacles 6 5-15R outlet(s)
Output Receptacles Two switchable single-outlet 5-15R load banks
Output AC Waveform (AC Mode) Sine wave
Output AC Waveform (Battery Mode) Pure Sine wave

INPUT

Rated input current (Maximum Load) 8.6A
Nominal Input Voltage(s) Supported 100V AC; 110V AC; 120V AC
UPS Input Connection Type 5-15P
Input Circuit Breakers 15A
UPS Input Cord Length (ft.) 10
UPS Input Cord Length (m) 3
Recommended Electrical Service 15A 120V
Input Phase Single-Phase

BATTERY

Full Load Runtime (min.) 4.5 min. (800w)
Half Load Runtime (min.) 14 min. (400w)
Expandable Battery Runtime Extended runtime supported via optional external battery packs
External Battery Pack Compatibility BP24V15RT2U (limit 1); BP24V28-2U (limit 1); BP24V70-3U (multi-pack compatible); BP24V36-2US (multi-pack compatible)
DC System Voltage (VDC) 24
Battery Recharge Rate (Included Batteries) Less than 6 hours from 10% to 80% (typical, full load discharge)
Internal UPS Replacement Battery Cartridge RBC92-2U
Battery Access Front panel battery access door
Battery Replacement Description Hot-swappable, user replaceable batteries

VOLTAGE REGULATION

Voltage Regulation Description Online, double-conversion power conditioning
Overvoltage Correction 2% output voltage regulation during overvoltages to 150
Undervoltage Correction 2% output voltage regulation during undervoltages to 80
Severe Undervoltage Correction 2% output voltage regulation during undervoltages to 65 (under 70% load only)

LEDS ALARMS & SWITCHES

LED Indicators 14 LEDs indicate line power, online mode, economy/bypass mode, on-battery, overload, battery low, replace battery and fault status information; 4-LED meter displays load and battery charge levels; LED panel rotates for viewing in rack/tower formats
Audible Alarm Audible alarm indicates UPS startup, power-failure, low-battery, overload, UPS fault and remote shutdown conditions
Alarm Cancel Operation Power-fail alarm can be silenced using alarm-cancel switch
Switches 2 switches control off/on power status and alarm-cancel/self-test operation

SURGE / NOISE SUPPRESSION

UPS AC Suppression Joule Rating 510
UPS AC Suppression Response Time Instantaneous
UPS Dataline Suppression 1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
EMI / RFI AC Noise Suppression Yes

PHYSICAL

Installation Form Factors Supported with Optional Accessories 2 post rackmount (2POSTRMKITWM); Wallmount (2POSTRMKITWM); Tower (2-9USTAND)
Primary Form Factor Rackmount
UPS Power Module Dimensions (hwd, in.) 3.5 x 17.5 x 13.5
UPS Power Module Dimensions (hwd, cm) 8.9 x 44.4 x 34.3
Rack Height 2U
Secondary Form Factor Tower (requires 2-9USTAND )
UPS Power Module Weight (lbs.) 29
UPS Power Module Weight (kg) 13.2
UPS Shipping Dimensions (hwd / in.) 9.5 x 20 x 24
UPS Shipping Dimensions (hwd / cm) 24.1 x 50.8 x 61
Shipping Weight (lbs.) 41
Shipping Weight (kg) 18.6
Cooling Method Fan
UPS Housing Material Steel

ENVIRONMENTAL

Operating Temperature Range +32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range +5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity 0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load) 406.4
AC Economy Mode BTU / Hr. (Full Load) 173.6
Battery Mode BTU / Hr. (Full Load) 442.8
AC Mode Efficiency Rating (100% Load) 87%
AC Economy Mode Efficiency Rating (100% Load) 94%

COMMUNICATIONS

Communications Interface USB (HID enabled); DB9 Serial; Contact closure; EPO (emergency power off); Slot for SNMP/Web interface
Network Monitoring Port Description Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications
PowerAlert Software Included
Communications Cable USB and DB9 cabling included
WatchDog Compatibility Supports Watchdog application, OS and hard-reboot restart options for remote applications

LINE / BATTERY TRANSFER

Transfer Time No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint) 80V (100% load), 65V ( <70% load)
High Voltage Transfer to Battery Power (Setpoint) 150

SPECIAL FEATURES

Cold Start (Startup in Battery Mode During a Power Failure) Cold-start operation supported
High Availability UPS Features Automatic inverter bypass; Hot swappable batteries
Green Energy-Saving Features High efficiency economy mode operation; Individually controllable load banks; Schedulable daily hours of economy mode operation

CERTIFICATIONS

UPS Certifications Tested to UL1778 (USA); Tested to CSA (Canada); Meets FCC Part 15 Category B (EMI)

WARRANTY

Product Warranty Period (Worldwide) 2-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico) $250,000 Ultimate Lifetime Insurance

† Tripp Lite uses primary and third-party agencies to test its products for compliance with standards. See a list of Tripp Lite's testing agencies.

SU1000RTXL2UA 5 5 1 1
Keeps our equipment from going down and from being damaged by power surges The Tripplite UPS has kept our equipment from shutting down during power outages and from being damaged by power surges November 25, 2013
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(5 Questions : 5 Answers)

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Tripplite SU1000RTXL2UA

Can I use 2 batteries instead of 3 batteries in the unit.
1 year, 10 months ago
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Anonymous
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Answer: 
We appreciate your interest in our UPS Solutions line of products. Please note that the SU1000RTXL2UA utilizes a single RBC92-2U internal replacement battery cartridge.

With extended runtimes attainable via our optional BP24V15RT2U, BP24V28-2U, or BP24V70-3U (multi-pack compatible) external battery packs.

If you'd like to discuss your application and how you’ll use this product further, our Chicago-based team of tech support experts is available to work with you at your convenience online and via phone or fax:

Online Pre Sales Support
Phone: 773.869.1234
Fax: 773.869.1177

Thanks again for your interest in Tripp Lite. Your satisfaction is our top priority.
1 year, 9 months ago
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We need the mounts that are shown on page 3 of your Owner's Manual for SmartOnline Rack/Tower UPS 932471 [ 2 MB / PDF ]
Can you help me?

Warren
1 year, 3 months ago
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Answer: 
Unfortunately we no longer have that specific mounting rail in our product offering.

We do however have the 4POSTRAILKIT which has replaced the former product:

http://www.tripplite.com/en/products/model.cfm?txtSeriesID=753&txtModelID=4258
1 year, 3 months ago
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How to stop the Power Alerts utility

i have the following UPS - : SU1000RTXL2Ua - SN 9623ALCPS581700362 and i am trying to use the external battery utility. One of the steps in the procedure requires that we stop the "PowerAlert Service. how do you do this?
1 year ago
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Ken B
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Answer: 
From what the owner's manual is explaining you have to delete the PowerAlert service. Here's a link on the owner's manual and the info appears to be on page 6:
Owners-Manual-For-PowerAlert-Software-Versons-48-49-51-932990-EN

For additional info please reach out to our main product support team at 773-869-1233 option 3 or via email at techsupport@tripplite.com.
1 year ago
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All Lights flashing

Hello
After plugging in the UPS, all lights are flashing permanently. I can't find a description of this error in the manual.
Can someone tell me whats the problem is?
4 months, 3 weeks ago
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Answer: 
For this, the best thing to do is reach out to our main product support team.

The number is 773-869-1233 option 3 and email is techsupport@tripplite.com.

Calling is best as they can provide over the phone troubleshooting tasks and expedite information on the next steps.
4 months, 3 weeks ago
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In addition to the SU1000RTXL2UA, I also have an SU5000RT4UTF UPS unit at this location, and I wonder if the answer is the same for both units. Lightning is a concern at my location. The building where these are located houses expensive astronomical imaging equipment and has a buried copper ring wire and four buried grounding rods installed, as well as an externally mounted Eaton Complete Home Surge Protection unit that the installing electrician selected and installed. Thanks.
1 month, 4 weeks ago
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eastwd
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Answer: 
It is not a best practice to connect a UPS system and surge suppressor together in anyway.
1 month, 2 weeks ago
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PowerAlert

Free Power Management Software for your SU1000RTXL2UA

learn more

Runtime at Full Load

4.5 min. (800w)

Runtime at Half Load

14 min. (400w)

see complete runtime chart

Do you own a SU1000RTXL2UA?

Get all your support resources in one place.

go to model support
RBC92-2U replacement UPS battery Does your UPS need a new battery?

Get it here! Your SU1000RTXL2UA requires 1 RBC92-2U battery.

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