Summary of Key Points
|Collection||We collect your name, work contact details, account username, password, and other Personal Data related to our commercial relationship. Click here to learn more.|
|Use||We use Personal Data to respond to inquiries, register a new product, manage accounts and maintain business operations, to provide relevant marketing, and to fulfill other business and compliance purposes. Click here to learn more.|
|Sharing||We share Personal Data as necessary to provide our services to you, respond to requests, and to fulfill other business and compliance purposes. Click here to learn more.|
|Marketing choices||You have control over how we use Personal Data for email marketing. Click here to learn more.|
|Data subject rights||You have certain rights to request access, rectification, deletion, or other actions regarding your Personal Data where required by applicable law. Click here to learn more.|
|Data security||We maintain reasonable technical and organizational measures to protect Personal Data from loss, misuse, alteration, or unintentional destruction. Click here to learn more.|
|Cross-border data transfers||We provide appropriate protections for cross-border transfers where required by law. Click here to learn more.|
|Contact us||Please contact us as detailed below with any questions. Click here to learn more.|
Collection of Personal Data. We collect the following categories of Personal Data:
- Basic Data: Name, title, company, phone number, mailing address, email address, and Tripp Lite account password, and any other Personal Data that you submit to us during the course of correspondence with us.
- Registration Data: Registrations to sites or new products or services.
- Marketing Data: Participation in promotions, trade shows, and conferences, product or service interests, email offers, survey and questionnaire responses, and preferences.
- Device Data: Computer Internet Protocol (IP) address, cookies and other data linked to a device, and data about usage of our Site (Usage Data), which we do not consider Personal Data except where required by applicable law.
Use of Personal Data. We use the above categories of Personal Data for the following purposes:
|Purpose of Use||Categories of Personal Data|
|Correspond with us with service and support questions||Basic Data, Registration Data, and Device Data|
|Register at a site or a new product or service||Basic Data, Registration Data, and Device Data|
|Manage your accounts and maintain our business operations||Basic Data, Registration Data, and Device Data|
|Make our Site more intuitive and easy to use||Device Data|
|Protect the security and effective functioning of our Site and information technology systems||Basic Data, Registration Data, and Device Data|
|Provide relevant marketing for products, services, and offers||Basic Data, Registration Data, Device Data, and Marketing Data|
|Address our compliance and legal obligations and exercise our legal rights||Basic Data, Registration Data, and Device Data|
Sharing of Personal Data. We may share Personal Data with: (i) Tripp Lite Business Units: as necessary for the purposes identified above. The list of business units is available upon request; (ii) Service Providers, Partners, and Distributors: such as email marketing service providers, as well as distributors and partners for purposes of selling Tripp Lite products or providing services, who we require to provide reasonable security for Personal Data and to only use your Personal Data on our behalf; (iii) Business Reorganization: we may share Personal Data in connection with a corporate reorganization, sale, or merger of company assets or transition to another service provider; and (iv) Mandatory Disclosures and Legal Rights: we may share Personal Data in order to comply with any subpoena, court order or other legal process, or other governmental request. We may also share Personal Data to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims. Please contact us below for any questions about these third party disclosures.
Marketing Choices. Tripp Lite provides you with the option to decline to receive email offers. Although most customers tell us they appreciate receiving notice of these opportunities, we recognize the importance of providing you with choices. All email offers that you receive from Tripp Lite will contain information on how to decline future emails.
What are cookies?
Cookies are small amounts of data that are stored on your browser, device, or the page you are viewing. Some cookies are deleted once you close your browser, while other cookies are retained even after you close your browser so that you can be recognized when you return to a website. More information about cookies and how they work is available at www.allaboutcookies.org.
Cookies on our Site are generally divided into the following categories:
- Strictly Necessary Cookies: These are required for the operation of our Site. They include, for example, cookies that enable you to register your new product or register your products for warranty. These cookies are session cookies.
- Functional Cookies: These improve the functional performance of our Site and make it easier for you to use. For example, cookies are used to remember your language, previously viewed products and certain page preferences such as sort order. These cookies qualify as persistent cookies, because they remain on your device for us to use during your next visit to our Site.
- Targeting Cookies: These record your visit to our Site, the pages you have visited and the links you have followed to recognize you as a previous visitor and to track your activity on the Site and other websites you visit. These cookies qualify as persistent cookies, because they remain on your device for us to use during your next visit to our Site.
What are your options if you do not want cookies on your device?
You can review your Internet browser settings, typically under the sections "Help" or "Internet Options," to exercise choices you have for certain non-essential cookies. If you disable or delete certain non-essential cookies in your Internet browser settings, you might not be able to access or use important functions or features of this Site, and you may be required to re-enter your log-in details.
Data Subject Rights. Where required by applicable law, you have the right to obtain confirmation that we maintain certain Personal Data relating to you, to verify its content, origin, and accuracy, as well as the right to access, review, port, delete, block or withdraw consent to the processing of certain Personal Data (without affecting the lawfulness of processing based on consent before its withdrawal), by contacting us as detailed below. In particular, you have the right to object to our use of your Personal Data for direct marketing or certain cookies. Contact us below for more details. Please note that we need to retain certain Personal Data as required or permitted by applicable law.
Data Security. We maintain reasonable technical and organizational measures to protect Personal Data from loss, misuse, alteration, or unintentional destruction. However, no security measure can guarantee against compromise. You also have an important role in protecting your Personal Data. You should not share your username and password with anyone, and you should not re-use passwords across more than one website. If you have any reason to believe that your username or password has been compromised, please contact us as detailed below.
(i) What is the legal basis of processing?
Some jurisdictions require an explanation of the legal basis for collecting and processing Personal Data. We have several different legal grounds on which we collect and process Personal Data, including: (i) as necessary to perform a transaction (such as when we respond to your requests or register a new product); (ii) as necessary to comply with a legal obligation (such as for recordkeeping for consumer protection or tax purposes); (iii) consent (such as for direct marketing or certain cookies); and (iv) necessary for legitimate interests (such as when we act to maintain our business generally, including maintaining the safety and security of the Site). With respect to legitimate interests, we typically collect and process limited Personal Data about partner and distributor contacts and other individuals acting in their business capacities, as part of our overall effort to reduce the privacy impact on individuals.
(ii) What are the consequences of not providing Personal Data?
(iii) Do we engage in automated decision-making without human intervention?
We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or otherwise significantly affects you.
(iv) Does the Site honor do not track ("DNT") signals sent via browsers?
Since there is not a standard in the marketplace, we currently do not respond to DNT signals at this time.
(v) How long do we retain Personal Data?
Effective Date: May 25, 2018