Locating Product Information

These slides help you locate the product information on your Tripp Lite product. You will need this information to register your product warranty and make warranty claims. If your product's label information does not resemble the examples listed here, please visit our Locating Product Information for Legacy Products page.

All Products

Serial Number

For most Tripp Lite products, the serial number will contain 18 characters consisting of numbers and letters (other products may contain 6, 8 12, or 13 characters). The serial number will usually begin with a "9" or "2". Serial numbers are often found on the back or bottom of the product unit. In some cases, the serial number may also be the unit's barcode.

product serial number
Date Code

The date code consists of the serial number's first four digits, as underlined in blue.

product date code
Product Number

The product number will begin with two letters (i.e. IB, IP, BC, OM, SM, PS, etc.) followed by 4 digits, as underlined in green.

product number

Racks

Racks and rack enclosure serial numbers vary by location and are not easily accessible after installation. It is recommended that the serial number be recorded before final assembly and installation.

Floor Standing Enclosures

The most common areas for a number to be found within a floor-standing enclosure is on the inside cross-bracket at the top/bottom, front/rear of the enclosure.

floor standing enclosure
Wall Mount Enclosures

The serial number can usually be found on the inside of unit on the front side bracket next to the model nameplate.

wall mount enclosure

PDUs

PDUs may contain serial numbers that are not easily accessible after installation. It is recommended that the serial number be recorded before final assembly and installation.

Horizontal PDUs

The serial number is often located next to the product nameplate on the top of the unit, but in some cases can also be found on the rear of the unit.

Note: Some horizontal PDUs contain product label information that does not resemble the 18-character serial number example shown on this page. When a serial number is requested, use the 6-digit product number located on the unit (see the Surge Protectors tab for more information).

horizontal pdu
Vertical PDUs

The serial number can typically be located on the unit's bottom panel.

vertical pdu

Cables

Many Tripp Lite cables offer lifetime warranties. Warranty information is often found on the product packaging.

cable product packaging

Note: If the packaging has since been discarded, or the warranty information cannot be found, proof of purchase in the form of a receipt can qualify for an exchange.

Surge Protectors

Surge protectors may contain product label information that does not resemble the 18-character serial number shown on this page. When a serial number is requested, use the 6-digit product number and date code located on the bottom of the unit:

surge protector serial number

PRODUCT NUMBER – The green arrow indicates where the product number is shown on our older product labels. Note that the product number will begin with two letters (i.e. IB, IP, BC, OM, SM, PS, etc.) followed by 4 digits as outlined.

DATE CODE – The blue box indicates where the date code is shown on our more recent labels. Note that the date code consists of only the first four digits as outlined by the box

Legacy Products

Various legacy products may contain a product label that does not resemble the examples shown here. For more help, visit our Locating Product Information for Legacy Products page.