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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Expandable Runtime Description
Includes a battery housing with space for 2 internal SURBC2030 battery packs for extended runtime. Additional runtime capacity is available by adding SUBF2030 and additional SURBC2030 batteries - see runtime chart for specific recommendations
Voltage Regulation Description
Online, double-conversion power conditioning
Overvoltage Correction
Maintains continuous operation without using battery power during overvoltages to 144 / 250 (3-Phase, 4-Wire, wye), reducing output within 2% of nominal
Undervoltage Correction
Maintains continuous operation without using battery power during brownout / undervoltage conditions to 96 / 166 (3-Phase, 4-Wire, wye)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
SELECTABLE LCD DISPLAY: indicates a wide range of UPS operational and fault/warning conditions including operational mode, alarm/shutdown conditions, input/output voltage/frequency, battery voltage, load percentage and more (see manual)
Switches
ON button turns UPS's inverter ON. OFF button turns UPS's inverter OFF. Select Button browses through items displayed on LCD screen. Enter button selects items displayed on LCD screen. Select and Enter buttons used simultaneously mute UPS alarms. Battery Start Switch cold starts the inverter. Emergency Power Off button turns UPS output OFF and disables Bypass output. Manual Bypass switch bypasses the UPS's inverter during maintenance.
Alarm Cancel Operation
Power-fail alarm can be silenced using alarm-cancel switch
Audible Alarm
Alarms warn against a variety of operational conditions: low-battery, overload, shutdown, bypass and more
LED Indicators
7 LED DISPLAY: AC input, bypass input, AC-DC charger, DC-AC inverter, AC output, bypass operation and battery operation
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
2032
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Tower
Cooling Method
Fans
Installation Form Factors Supported with Included Accessories
Tower
Primary UPS Depth (mm)
935
Primary UPS Height (mm)
912
Primary UPS Width (mm)
495
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
35.9 x 19.5 x 36.8
UPS Power Module Weight (kg)
235.51
UPS Power Module Weight (lbs.)
519.2
ENVIRONMENTAL
Operating Temperature Range
+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range
+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity
5 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
5355
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
4413
Network Monitoring Port Description
RS232, contact closure and AS400 monitoring ports are supported by 3 separate DB9 ports
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
DB9 cabling included
Communications Interface
DB9 Serial; Contact closure; Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)
Maintains continuous operation during undervoltages as low as 96 / 166V AC (3-Phase, 4-Wire, wye). Below this point, output is maintained utilizing battery reserves.
High Voltage Transfer to Battery Power (Setpoint)
Maintains continuous operation during overvoltages as high as 144 / 250V AC (3-Phase, 4-Wire, wye). Above this point, output is maintained utilizing battery reserves.
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic inverter bypass; Hot swappable batteries; Auto Probe Monitoring (requires WEBCARDLX); Zero transfer time; On-Line/Double-Conversion
APPLICATIONS
UPS Applications
Mission Critical Applications
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
1-year limited warranty
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
1-year limited warranty
Product Warranty Period (Puerto Rico)
1-year limited warranty
Nominal Input Voltage Description
3-Phase Wye, 4 wire (L1, L2, L3, N, G)
UPS Input Connection Type
Hardwire
OUTPUT
Output Capacity (VA)
20000
Output Capacity (kVA)
20
Output Capacity (Watts)
16000
Output Capacity (kW)
16
Power Factor
0.8
Crest Factor
3:1
Frequency Compatibility
50 / 60 Hz
Output Voltage Regulation (Line Mode)
+/- 2%
Output Voltage Regulation (Battery Mode)
+/- 2%
Output AC Waveform (AC Mode)
Pure Sine wave
Output AC Waveform (Battery Mode)
Pure Sine wave
Nominal Output Voltage(s) Supported
120V; 208V
Output Receptacles
Hardwire
Individually Controllable Load Banks
No
BATTERY
Runtime Full Load (min.)
17 min. (16kw)
Runtime Half Load (min.)
42 min. (8kw)
Expandable Runtime
Yes
Expandable Runtime Description
Includes a battery housing with space for 3 internal SURBC2030 battery packs for extended runtime. Additional runtime capacity is available by adding SUBF2030 and additional SURBC2030 batteries - see runtime chart for specific recommendations
Voltage Regulation Description
Online, double-conversion power conditioning
Overvoltage Correction
Maintains continuous operation without using battery power during overvoltages to 144 / 250 (3-Phase, 4-Wire, wye), reducing output within 2% of nominal
Undervoltage Correction
Maintains continuous operation without using battery power during brownout / undervoltage conditions to 96 / 166 (3-Phase, 4-Wire, wye)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
SELECTABLE LCD DISPLAY: indicates a wide range of UPS operational and fault/warning conditions including operational mode, alarm/shutdown conditions, input/output voltage/frequency, battery voltage, load percentage and more (see manual)
Switches
"ON" button turns UPS's inverter ON. "OFF" button turns UPS's inverter OFF. "Select" Button browses through items displayed on LCD screen. "Enter" button selects items displayed on LCD screen. "Select" and "Enter" buttons used simultaneously mute UPS alarms. "Battery Start" Switch cold starts the inverter. "Emergency Power Off" button turns UPS output OFF and disables Bypass output. "Manual Bypass" switch bypasses the UPS's inverter during maintenance.
Alarm Cancel Operation
Power-fail alarm can be silenced using alarm-cancel switch
Audible Alarm
Alarms warn against a variety of operational conditions: low-battery, overload, shutdown, bypass and more
LED Indicators
7 LED DISPLAY: AC input, bypass input, AC-DC charger, DC-AC inverter, AC output, bypass operation and battery operation
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
2032
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Tower
Cooling Method
Fans
Installation Form Factors Supported with Included Accessories
Tower
Primary UPS Depth (mm)
935
Primary UPS Height (mm)
1,293
Primary UPS Width (mm)
495
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
50.9 x 19.5 x 36.8
UPS Power Module Weight (kg)
444.07
UPS Power Module Weight (lbs.)
979
ENVIRONMENTAL
Operating Temperature Range
+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range
+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity
5 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
5355
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
4413
Network Monitoring Port Description
RS232, contact closure and AS400 monitoring ports are supported by 3 separate DB9 ports
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
DB9 cabling included
Communications Interface
DB9 Serial; Contact closure; Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)
Maintains continuous operation during undervoltages as low as 96 / 166V AC (3-Phase, 4-Wire, wye). Below this point, output is maintained utilizing battery reserves.
High Voltage Transfer to Battery Power (Setpoint)
Maintains continuous operation during overvoltages as high as 144 / 250V AC (3-Phase, 4-Wire, wye). Above this point, output is maintained utilizing battery reserves.
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic inverter bypass; Hot swappable batteries; Auto Probe Monitoring (requires WEBCARDLX); Zero transfer time; On-Line/Double-Conversion
APPLICATIONS
UPS Applications
Mission Critical Applications
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
1-year limited warranty
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
1-year limited warranty
Product Warranty Period (Puerto Rico)
2-year limited warranty
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Need help with your purchase? We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.
