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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Nominal Input Voltage(s) Supported
UPS Input Connection Type
Input Circuit Breakers
UPS Input Cord Length (ft.)
Recommended Electrical Service
Rated input current (Maximum Load)
UPS Input Connection Description
Nominal Input Voltage Description
Input Frequency
Input Cord Length (ft.)
Power Factor (Input)
THDi
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Output Capacity Details
Power Factor
Nominal Voltage Details
Frequency Compatibility
Output Voltage Regulation (Line Mode)
Output Voltage Regulation (Battery Mode)
Load Management Receptacles
Output Circuit Breakers
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Crest Factor
Frequency Compatibility Details
Output Voltage Regulation (Economy Line Mode)
Output Voltage Regulation
Output Receptacle Details
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
External Battery Pack Compatibility
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Replacement Description
Battery Access
Internal UPS Replacement Battery Cartridge
Expandable Runtime Description
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
Severe Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Switches
Alarm Cancel Operation
Audible Alarm
LED Indicators
Front Panel LCD Display
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
UPS AC Suppression Response Time
EMI / RFI AC Noise Suppression
PHYSICAL
Primary Form Factor
Rack Height
Cooling Method
Included Battery Pack Dimensions (hwd / in.)
Included Battery Pack Weight (lbs.)
Installation Form Factors Supported with Included Accessories
Installation Form Factors Supported with Optional Accessories
Minimum Required Rack Depth (inches)
Minimum Required Rack Depth with External Battery Pack (cm)
Minimum Required Rack Depth with External Battery Pack (in.)
Minimum Required Rack Depth without External Battery Pack (cm)
Minimum Required Rack Depth without External Battery Pack (in.)
Optional Mounting Accessory Notes
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
Unit Dimension Details
UPS Housing Material
UPS Power Module Dimensions (hwd, in.)
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
Unit Dimensions (hwd / in.)
Unit Weight (lbs.)
Included Mounting Accessory Description
Maximum Device Depth (in.)
Stepdown Transformer Dimensions (hwd / in.)
Stepdown Transformer Height (mm)
Stepdown Transformer Width (mm)
Stepdown Transformer Depth (mm)
Stepdown Transformer Weight (lbs.)
Bypass PDU Dimensions (hwd / cm)
Bypass PDU Dimensions (hwd / in.)
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode Efficiency Rating (100% Load)
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
Audible Noise
AC Mode BTU / Hr. (Full Load)
AC Economy Mode BTU / Hr. (Full Load)
AC Economy Mode Efficiency Rating (100% Load)
Operating Elevation
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
COMMUNICATIONS
Network Management Cards
Network Monitoring Port Description
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network Management Card Description
Communications Interface
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
Transfer Time (Economy Mode)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Grounding Details
Green Energy-Saving Features
Economy Mode Operation
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; 2 USB ports, 1 DB9 serial and 1 DB9 contact closure port (4 total)
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Battery Recharge Rate (Included Batteries)
Less than 4 hours from 10% to 90% (typical, full load discharge)
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 151 to 260
Overvoltage Correction
Input voltages between 240V and 260 are reduced by 12%
Undervoltage Correction
Input voltages between 180V and 199 are boosted by 12%
Severe Undervoltage Correction
Input voltages between 151V and 179 are boosted by 24%
USER INTERFACE, ALERTS & CONTROLS
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel Operation
Power-fail alarm can be silenced using alarm-cancel switch; once silenced, alarm will re-sound to indicate low-battery status
Audible Alarm
Audible alarm indicates power-failure, overload and low-battery conditions
LED Indicators
5 LEDs indicate line power, battery power, overload, voltage regulation and battery low/replace status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
1020
UPS AC Suppression Response Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
6U
Cooling Method
Fans
Included Battery Pack Dimensions (hwd / in.)
5.2 x 17.5 x 25
Included Battery Pack Weight (lbs.)
163
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITHD ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 2-9USTAND )
Minimum Required Rack Depth (inches)
3
Minimum Required Rack Depth with External Battery Pack (cm)
75
Minimum Required Rack Depth with External Battery Pack (in.)
29.5
Minimum Required Rack Depth without External Battery Pack (cm)
72
Minimum Required Rack Depth without External Battery Pack (in.)
28.25
Optional Mounting Accessory Notes
Optional 2-9USTAND enables upright tower UPS placement (1 required); 2POSTRMKITHD enables 2-post rackmount installation (2 required); 4POSTRAILKITWM enables installation in 4-post short-depth racks from 14.5 to 23.5 inches (368 to 597mm, requires 2)
Primary UPS Depth (mm)
572
Primary UPS Height (mm)
132
Primary UPS Width (mm)
445
Unit Dimension Details
Includes 3U UPS/power module and 3U external battery pack
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
5.2 x 17.5 x 22.5
UPS Power Module Weight (kg)
42.18
UPS Power Module Weight (lbs.)
93
Unit Weight (lbs.)
321.62
Included Mounting Accessory Description
Set of two included 4POSTRAILKIT mounting brackets enables installation of UPS and Battery Pack in 4 post racks from 20.5 to 36 inches (521 to 914mm)
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode Efficiency Rating (100% Load)
94%
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
1518
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; 2 USB ports, 1 DB9 serial and 1 DB9 contact closure port (4 total)
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB
LINE / BATTERY TRANSFER
Transfer Time
7 ms (AC to Battery); 1 ms (Battery to AC) typical
Low Voltage Transfer to Battery Power (Setpoint)
167
High Voltage Transfer to Battery Power (Setpoint)
260
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Grounding Details
Back panel grounding lug
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS; Individually controllable load banks
APPLICATIONS
UPS Applications
Large Network
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); CAN/CSA-C22.2 No. 107.3 (Canada); IEC/EN 62040; NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Output Capacity Details
Supports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power; Double conversion mode is automatically restored as load levels are reduced to 95% or less
Power Factor
0.9
Nominal Voltage Details
Voltage selection via front panel LCD interface; This configuration requires the Power Module be set to 208V output voltage; Included step-down transformers support 120V output
Battery Recharge Rate (Included Batteries)
Less than 6 hours from 10% to 90% (typical, full load discharge)
Battery Replacement Description
Hot-swappable, user replaceable external battery packs
VOLTAGE REGULATION
Voltage Regulation Description
2% output voltage regulation in standard online, double-conversion mode
Overvoltage Correction
Corrects overvoltages up to 300V
Undervoltage Correction
Corrects undervoltages as low as 100V
USER INTERFACE, ALERTS & CONTROLS
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and execute scrolling LCD functions; bundled PDU includes bypass switch to enable hot-swap UPS power module replacement
Alarm Cancel Operation
Alarm cancel switch
Audible Alarm
Unique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators
6 LEDs indicate line power, online mode, economy/bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options
Front Panel LCD Display
Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats; LCD Display supports ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH and PORTUGUESE (see manual)
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
2565
UPS AC Suppression Response Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
10U
Cooling Method
Fan
Included Battery Pack Dimensions (hwd / in.)
5.25 x 17.5 x 25
Included Battery Pack Weight (lbs.)
159
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITHD )
Minimum Required Rack Depth (inches)
38
Optional Mounting Accessory Notes
4 sets of 2POSTRMKITHD required for 2 post rackmount installation of separate power module, battery pack and set of two transformers
Primary UPS Depth (mm)
656
Primary UPS Height (mm)
131
Primary UPS Width (mm)
445
Unit Dimension Details
Includes 3U SU10KRT3UPMTAA UPS power module, 3U battery pack, two 2U SU5000XFMR2UTAA step down transformers plus SUPDMB710TAA PDU with bypass; MAXIMUM DEVICE DEPTH specification refers to the whole UPS installed depth with bypass PDU installed
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
5.14 x 17.5 x 25.82
UPS Power Module Weight (kg)
19.50
UPS Power Module Weight (lbs.)
43
Included Mounting Accessory Description
4 sets of adjustable 4 post rack rails included; Tower stands are included to support the entire 10U UPS bundle in upright tower configuration
Maximum Device Depth (in.)
33
Stepdown Transformer Dimensions (hwd / in.)
3.5 x 17.5 x 20.8
Stepdown Transformer Height (mm)
89
Stepdown Transformer Width (mm)
445
Stepdown Transformer Depth (mm)
528
Stepdown Transformer Weight (lbs.)
57
ENVIRONMENTAL
Operating Temperature Range
+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range
+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity
0 to 95%, non-condensing
AC Mode Efficiency Rating (100% Load)
91%
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
4593
Network Monitoring Port Description
Additional contact closure support with optional RELAYIOCARD and RELAYIOMINI interface cards. RELAYIOMINI installation requires removal of panel containing USB ports
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB, DB9 serial and EPO cables included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)
100V
High Voltage Transfer to Battery Power (Setpoint)
300V
Transfer Time (Economy Mode)
8 ms. typical power failure response in optional economy mode
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot swappable UPS power module; Hot swappable batteries; Manual bypass switch; On-Line/Double-Conversion; Remote management; Sine wave output; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Schedulable daily hours of economy mode operation
Economy Mode Operation
Optional economy mode enables high efficiency bypass operation with a maximum output voltage variation of +/-10%. Double conversion mode is automatically restored as mains voltage varies beyond +/-10% with less than 1 millisecond transfer time between modes.
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class A (USA); Trade Agreements Act (TAA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
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