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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
Nominal Input Voltage Description
UPS Input Connection Type
Input Circuit Breakers
UPS Input Cord Length (ft.)
Recommended Electrical Service
Plug Type
Total Harmonic Distortion
Input Cord Length (ft.)
UPS Input Connection Description
Input Frequency
Power Factor (Input)
THDi
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Power Factor
Crest Factor
Nominal Voltage Details
Frequency Compatibility
Frequency Compatibility Details
Output Voltage Regulation (Line Mode)
Output Voltage Regulation (Battery Mode)
Output Circuit Breakers
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Output Receptacle Details
Output Capacity Details
Load Management Receptacles
Output Voltage Regulation
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
Expandable Runtime Description
External Battery Pack Compatibility
DC System Voltage (VDC)
Battery Access
Internal UPS Replacement Battery Cartridge
Battery Replacement Description
Battery Recharge Rate (Included Batteries)
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Switches
Alarm Cancel Operation
Audible Alarm
LED Indicators
SURGE / NOISE SUPPRESSION
UPS AC Suppression Response Time
EMI / RFI AC Noise Suppression
UPS AC Suppression Joule Rating
PHYSICAL
Primary Form Factor
Rack Height
Cooling Method
Included Mounting Accessory Description
Installation Form Factors Supported with Included Accessories
Installation Form Factors Supported with Optional Accessories
Minimum Required Rack Depth (inches)
Minimum Required Rack Depth with External Battery Pack (cm)
Minimum Required Rack Depth with External Battery Pack (in.)
UPS Housing Material
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
Unit Dimensions (hwd / in.)
Unit Weight (lbs.)
Installation Form Factor Notes
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
Bypass PDU Dimensions (hwd / cm)
Bypass PDU Dimensions (hwd / in.)
Unit Dimension Details
UPS Power Module Dimensions (hwd, in.)
ENVIRONMENTAL
Operating Temperature Range
Relative Humidity
AC Mode Efficiency Rating (100% Load)
AC Economy Mode Efficiency Rating (100% Load)
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
Operating Elevation
Audible Noise
Storage Temperature Range
AC Mode BTU / Hr. (Full Load)
COMMUNICATIONS
Network Management Cards
Network Monitoring Port Description
PowerAlert Software
Communications Cable
Network Management Card Description
Communications Interface
Emergency Power Off (EPO)/Remote On-Off (ROO)
WatchDog Compatibility
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
Transfer Time (Economy Mode)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Green Energy-Saving Features
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 serial cables included
Network Management Card Description
Network management card included
Communications Interface
(1) Contact closure; (1) Included network card; (1) RS-232; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)
176V
High Voltage Transfer to Battery Power (Setpoint)
276V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
EN 62040-2; NOM (Mexico); cUL Listed
Product Compliance
FCC Part 15 Class A (USA); CE (Europe); FCC (USA); ENERGY STAR Qualified; RoHS
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
2-year limited warranty
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 serial cables included
Network Management Card Description
Network management card included
Communications Interface
(1) Contact closure; (1) Included network card; (1) RS-232; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)
176V
High Voltage Transfer to Battery Power (Setpoint)
276V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
NOM (Mexico); cUL Listed; EN 62040-2
Product Compliance
FCC Part 15 Class A (USA); CE (Europe); FCC (USA); ENERGY STAR Qualified; RoHS
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
2-year limited warranty
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
LCD graphical display
Switches
RPO / ROO / MBP
Alarm Cancel Operation
Press ESC to silence the alarm
Audible Alarm
Audible alarm indicates utility failure, low-battery, overload, other UPS/Battery fault or remote shutdown conditions
LED Indicators
4 status-indicating LEDs
SURGE / NOISE SUPPRESSION
UPS AC Suppression Response Time
0 ms
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Primary Form Factor
Rackmount; Tower
Rack Height
6U
Cooling Method
Fan
Included Mounting Accessory Description
Includes 4 post rackmount and tower pedestal accessories
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount; Tower
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( RK2PC )
Minimum Required Rack Depth (inches)
31
Minimum Required Rack Depth with External Battery Pack (cm)
79
Minimum Required Rack Depth with External Battery Pack (in.)
31
UPS Housing Material
Metal
UPS Power Module Weight (kg)
48.08
UPS Power Module Weight (lbs.)
106
Unit Dimensions (hwd / in.)
10.200 x 17.300 x 34.000
Unit Weight (lbs.)
206.500
Installation Form Factor Notes
Listed 34" depth includes maintenance bypass installed on the back of the UPS power module. Alternate maintenance bypass installation options are available for short rack depth needs. Relocating the maintenance bypass decreases the unit depth to 27.03".
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Relative Humidity
0-95% non-condensing
AC Mode Efficiency Rating (100% Load)
93
AC Economy Mode Efficiency Rating (100% Load)
98
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
1150
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
1560
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 serial cables included
Network Management Card Description
Network management card included
Communications Interface
(1) Contact closure; (1) Included network card; (1) RS-232; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)
176V
High Voltage Transfer to Battery Power (Setpoint)
276V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
NOM (Mexico); cUL Listed; EN 62040-2
Product Compliance
FCC Part 15 Class A (USA); CE (Europe); FCC (USA); ENERGY STAR Qualified; RoHS
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
2-year limited warranty
Power Factor (Input)
0.98 minimum (full load, nominal input voltage)
THDi
<8% full load; <10% half load
OUTPUT
Output Capacity (VA)
5000
Output Capacity (kVA)
5
Output Capacity (Watts)
5000
Output Capacity (kW)
5
Power Factor
1.0
Crest Factor
3:1 maximum
Nominal Voltage Details
Nominal output voltage selection is available via front panel LCD interface
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
MAX-QUALITY/MAX-EFFICIENCY/AUTO-ADAPTIVE MODES: Output frequency matches input nominal on startup and tracks input frequency up to ±3Hz of nominal; When input frequency is greater than ±3Hz of nominal, output frequency is inverter regulated to ±0.5Hz of nominal; BATTERY MODE: Output frequency is inverter regulated to ±0.5Hz of the configured nominal output frequency; FREQUENCY CONVERSION MODE: Output is inverter regulated to the selected 50/60Hz output setting with ±0.5Hz regulation (de-rates to 70% capacity, bypass not available); FREQUENCY REGULATION MODE: Enables frequency correction to ±0.5Hz of the frequency sensed by the UPS on startup (no de-rating, bypass is available when input frequency is within ±0.5Hz of output)
Output Capacity Details
Inverter supports up to 104% load continuously, Up to 125% / 150% for 1.0 / 0.5 min. before bypass transfer (when available) or shutdown; Loads greater than 150% trigger immediate shutdown; AC TRANSIENT RESPONSE: ±1.5% RMS of initial value (between 10% & 90% load step)
Load Management Receptacles
Two built-in switchable output load banks; BANK 1 (Set of 2 C19 outlets); BANK 2 (Set of 4 C13 outlets)
Output Voltage Regulation
±1% Inverter output; ±10% Economy mode; ±15% Bypass mode (configurable from ±5% to ±20%); Output voltage THD <2% (full load) / <3% (half load)
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
5 min. (5000W)
Runtime Half Load (min.)
14 min. (2500W)
Expandable Runtime
Yes
Expandable Runtime Description
Up to 4 external battery packs with sensor cabling are automatically sensed and configured for advanced temperature controlled charging and accurate runtime reporting; Configurations using 5-10 external battery packs are supported, but may require the use of Tripp Lite's EXTERNAL BATTERY CONFIGURATION software for for full integration
Battery Replacement Description
Hot-swappable, user replaceable internal batteries and external battery packs
Battery Recharge Rate (Included Batteries)
3 hours from 10% to 90% (typical, internal batteries with full load discharge); Charge settings: 1.5A (internal batteries) / 2A (with external battery packs) configures automatically; Supports temperature compensated battery charging
VOLTAGE REGULATION
Voltage Regulation Description
±1% Inverter output regulation; ±10% in optional Eco mode
Overvoltage Correction
Corrects overvoltages as high as 275V
Undervoltage Correction
Corrects undervoltages as low as 156V (100% load) / 100V (50% load); derates linearly
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Selectable LCD display with Escape, Page Up, Page Down, Enter and Power buttons enable UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats (see manual)
Switches
Includes main power off/on switch, plus Up, Down, Enter and Esc switches to set and execute LCD functions.
Alarm Cancel Operation
Alarm cancel switch
Audible Alarm
Unique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators
4 front-panel LEDs indicate AC input, AC output, Battery mode and Fault conditions
SURGE / NOISE SUPPRESSION
UPS AC Suppression Response Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
UPS AC Suppression Joule Rating
1680
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
3U
Cooling Method
Load and thermal controlled cooling fans; Field-replaceable (92mm x 38mm, ball-bearing, 115 CFM)
Included Mounting Accessory Description
Includes 4 post rackmount installation accessories; Included mounting brackets support front-to-rear rail distances of 520 to 914.4mm (20.5 to 36 in.); Enclosures require a minimum depth of 927mm (36.5 in.) from the front rails to the closed rear door
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITHD ); Tower ( 2-9USTAND )
Minimum Required Rack Depth (inches)
39
UPS Housing Material
Sheet metal
UPS Power Module Weight (kg)
54.88
UPS Power Module Weight (lbs.)
120.99
Primary UPS Depth (mm)
902
Primary UPS Height (mm)
131
Primary UPS Width (mm)
445
Bypass PDU Dimensions (hwd / cm)
13.03 x 29.46 x 16.51
Bypass PDU Dimensions (hwd / in.)
5.13 x 11.6 x 6.5
Unit Dimension Details
Minimum required rack depth assumes 127mm / 5 in. additional depth for AC input/output cabling; See submittal drawing for additional dimension detail
UPS Power Module Dimensions (hwd, in.)
5.14 x 17.5 x 35.5
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Relative Humidity
5 to 95%, non-condensing
AC Mode Efficiency Rating (100% Load)
>94%
AC Economy Mode Efficiency Rating (100% Load)
>98%
Operating Elevation
Up to 6562 ft.
Audible Noise
67.1dB (full load) / 53dB (no load) front side 1m
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Network Monitoring Port Description
Includes Pre-installed WEBCARDLXMINI network management card; DB9 port supports RS-232 and Contact-closure signaling
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB, DB9 serial and EPO cables included
Network Management Card Description
Network management card included
Communications Interface
Contact closure; DB9 Serial; EPO (emergency power off); Pre-installed network card; Slot for SNMP/Web interface; USB (HID enabled)
WatchDog Compatibility
Yes
LINE / BATTERY TRANSFER
Transfer Time
Online to Battery mode: 0 ms. (Zero transfer time)
Low Voltage Transfer to Battery Power (Setpoint)
156V (full load) / 100V (50% load or less, derates linearly)
High Voltage Transfer to Battery Power (Setpoint)
275V
Transfer Time (Economy Mode)
Online to Eco mode: 2 milliseconds / Eco to Battery mode: 8 milliseconds
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (requires WEBCARDLXMINI); Automatic inverter bypass; Hot swappable UPS power module; Hot swappable batteries; Manual bypass switch; On-Line/Double-Conversion; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks; Schedulable daily hours of economy mode operation; Support for daily startup and shutoff
APPLICATIONS
UPS Applications
Large Network; Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
RETIE (Colombia); CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; CE (Europe); ENERGY STAR Qualified; FCC Part 15 Class A (USA); UKCA; Trade Agreements Act (TAA)
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